Page 734 – Support | Kriesi.at – Premium WordPress Themes

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April 18, 2021 at 6:53 am in reply to: Menu on Mobile Browsers Empty #1294964

Rikard
Keymaster

Hi YemeshM,

The thread you opened was replied to 3 days ago.

Best regards,
Rikard

April 18, 2021 at 6:51 am in reply to: Menu on Mobile Browsers Empty #1294963

Rikard
Keymaster

Hi kosmosdigital,

Please send us a temporary WordPress admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.

Best regards,
Rikard

April 18, 2021 at 6:48 am in reply to: Some issues after updating #1294962

Rikard
Keymaster

Hi Julia,

Could you try updating the theme to the latest version (4.8.1) to see if that helps please? https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update.

Best regards,
Rikard

April 18, 2021 at 6:45 am in reply to: Offset or move Text Box #1294961

Rikard
Keymaster

Hey wealthyone,

That should be possible with custom CSS, could you post a link to where we can see the actual elements please?

Best regards,
Rikard

April 18, 2021 at 6:42 am in reply to: Enfold child theme doesn't work properly #1294960

Rikard
Keymaster

Hi,

Thanks for the update. We are not aware of any compatibility problems related to the performance/caching plugins you are referring to.

The RGB format is not supported unfortunately, only HEX. If you need to use RGB, then you would have to use custom CSS.

I can’t see the transparent dropdown problem on your actual site, I’m guessing that you managed to find a solution?

Best regards,
Rikard

April 18, 2021 at 6:04 am in reply to: oop-up contact form #1294958

Rikard
Keymaster

Hi,

Thanks for the update. You would set the priority as the third argument in add_action: https://developer.wordpress.org/reference/functions/add_action/, or try replacing wp_head with wp_footer.

Best regards,
Rikard

April 18, 2021 at 5:59 am in reply to: Property Hive plugin and Enfold theme #1294957

Rikard
Keymaster

Hi Pawel,

Thanks for the clarification. I’m not sure exactly how that plugin works, but I can’t see any reason as to why it should not work with Enfold.

Best regards,
Rikard

April 18, 2021 at 5:06 am in reply to: Play mobile youtube video not in fullscreen #1294953

Rikard
Keymaster

Hey netzproduzenten,

I’m not sure I understand your intentions, could you try to explain them a bit further please? Also please post a link to where we can see your actual site.

Best regards,
Rikard

April 18, 2021 at 5:03 am in reply to: Login and cookies #1294952

Rikard
Keymaster

Hi,

Thanks for the update. Please let us know if you should need any further help on the topic or if we can close it.

Best regards,
Rikard

April 18, 2021 at 5:02 am in reply to: Tab section auto adjust problem #1294951

Rikard
Keymaster

Hi Chris,

Thanks for the update. Please let us know if you should need any further help on the topic or if we can close it.

Best regards,
Rikard

April 18, 2021 at 4:49 am in reply to: Text before the link Read more #1294950

Rikard
Keymaster

Hi,

Thanks for that. You had selected for the problem page to be your blog page in the theme options. When doing that, it will use a different template. I’ve selected to not have a blog page in the theme options for you, and it’s now working as you wish.

Best regards,
Rikard

April 18, 2021 at 4:42 am in reply to: Burger menu styling #1294949

Rikard
Keymaster

Hi,

Thanks for the update. Let’s try to deal with one problem at a time, did you try adding the code Ismael linked to? If you are having problems with that, then please give us access to the site in question, so that we can have a closer look.

Best regards,
Rikard

April 17, 2021 at 6:52 am in reply to: Main Menu color changes when scrolling #1294879

Rikard
Keymaster

Hi,

Great, I’m glad that you found a solution, and thanks for the update. Please let us know if you should need any further help on the topic or if we can close it.

Best regards,
Rikard

April 17, 2021 at 6:48 am in reply to: Blog post element is missing #1294878

Rikard
Keymaster

Hi,

Thanks for that. Please have a look at the screenshot in private, that is where you will find the Blog Posts element.

Best regards,
Rikard

April 17, 2021 at 6:44 am in reply to: Can no longer press menu on mobile #1294877
Rikard
Keymaster
Hi Franz,

Please try the following in Quick CSS under Enfold->General Styling:
```
@media only screen and (max-width: 767px) {
.responsive #top .logo {
    width: 70%;
}
}
```
Best regards,
Rikard
April 17, 2021 at 6:41 am in reply to: Tab Section Icon Title Not Uppercase #1294876

Rikard
Keymaster

Hi,

You didn’t copy the whole code I posted. I added it myself to Quick CSS just now, and it’s applying and working.

Best regards,
Rikard

April 17, 2021 at 6:33 am in reply to: Additional horizontal menu #1294875

Rikard
Keymaster

Hi,

Thanks for the update and feedback. We’ll take your remarks into consideration for future development of the theme.

Best regards,
Rikard

April 17, 2021 at 6:28 am in reply to: Logo overlapping menu #1294873

Rikard
Keymaster

Hi John,

If you make the container wider, then the logo and menu will further apart, yes. Maybe you could simply try a lower value than 1450?

Best regards,
Rikard

April 17, 2021 at 6:22 am in reply to: Hide product meta on single product page #1294872

Rikard
Keymaster

Hi hacart,

The .product_meta div is hidden on the page you linked to, what more do you want to hide?

Best regards,
Rikard

April 17, 2021 at 6:15 am in reply to: Tablet optimization #1294870

Rikard
Keymaster

Hi Mike,

Could you try to be a bit more specific as to what you need help with please?

Best regards,
Rikard

April 17, 2021 at 6:12 am in reply to: Stars of timeline do not come active on tablet #1294869

Rikard
Keymaster

Hi Mike,

Could you post a screenshot highlighting the problem you are seeing on tablets please? Also please let us know in which browser you are seeing this problem.

Best regards,
Rikard

April 17, 2021 at 6:10 am in reply to: How to speed up Enfold websites #1294868

Rikard
Keymaster

Hi Mike,

There is no file called main.js in the theme, and I can’t see a file called that being loaded on your site either. Did you manage to find a solution to this problem?

Best regards,
Rikard

April 17, 2021 at 5:29 am in reply to: How can I set TAGS for questions and answers in the FAQ accordion using ALB? #1294867

Rikard
Keymaster

Hi,

Thanks for the update, I’m glad that you found a solution to your problem. I’ll go ahead and close this thread for now then, please open a new thread if you should have any further questions or problems.

Best regards,
Rikard

April 17, 2021 at 5:22 am in reply to: Pages no longer editable in the backend #1294866

Rikard
Keymaster

Hi Anke,

Thanks for update. The problem in Chrome is not theme or platform specific, it’s local cache which we have no control over. You can try loading the page in an incognito window, that will load a non cached version of the site.

Best regards,
Rikard

April 17, 2021 at 5:19 am in reply to: Theme not working #1294865

Rikard
Keymaster

Hi Fredrik,

Sorry for the problem. Maybe you can try searching for the receipt in your customers email? If you can’t find the details, and you need to purchase the theme again, then it won’t affect any functionality on the site. Simply follow these instructions on how to register your license: https://kriesi.at/documentation/enfold/theme-registration/

Best regards,
Rikard

April 17, 2021 at 5:15 am in reply to: Licence ENFOLD (yvelines@franceolympique.com) #1294864

Rikard
Keymaster

Hi Gil,

Thanks for reaching out to us. The email you posted is not registered on our support forum. In order to receive updates and support, you need to have access to the account which purchased your license of the theme at Themeforest. Do you think you can get those details from the developers? If not, then you might have to purchase a new license.

Best regards,
Rikard

April 17, 2021 at 5:12 am in reply to: Full-width text scroller below logo and menu #1294863

Rikard
Keymaster

Hi YemeshM,

All your topics have been replied to: https://kriesi.at/support/profile/yemeshm/topics/

Best regards,
Rikard

April 17, 2021 at 5:10 am in reply to: problems inserting buttons in block text y ALB #1294862

Rikard
Keymaster

Hi Lucía,

I’m not sure I understand the problem you are having. You are using a Text Block element, and you are in the Text tab in the editor? If that is the case, then you need to switch to the Visual tab, then add the button using the Magic Wand tool.

If I have misunderstood you, then please try to explain the problem a bit further, or post a screenshot highlighting it.

Best regards,
Rikard

April 17, 2021 at 5:02 am in reply to: Errors with update #1294861

Rikard
Keymaster

Hey shannonjhester,

Thanks for the login details, I think you forgot to include the URL to the site though?

Best regards,
Rikard

April 17, 2021 at 5:00 am in reply to: Images and Text NOT Resizing for Responsive Design #1294860

Rikard
Keymaster

Hi Scott,

Thanks for the update. I’m not aware of any solution which would give you dynamic background images, the theme is using plain CSS. If you want apply your own CSS, then please refer to these resources:

https://www.w3schools.com/cssref/pr_background-position.asp
https://www.w3schools.com/cssref/css3_pr_background-size.asp
https://www.w3schools.com/cssref/pr_background-attachment.asp

Please use the avia-section section class, or the ID of the Color Section in question, in order to target the background image.

Best regards,
Rikard
Author

Posts

Viewing 30 posts - 21,991 through 22,020 (of 93,423 total)

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