Forum Replies Created
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AuthorPosts
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April 20, 2021 at 4:25 am in reply to: Enfold – The code editor is not aligned with visual editor #1295399
Hi,
Sorry for the late reply. I activated debug mode on your site, and copied the shortcodes of your front page to a test page, please see private. Everything seems to be working as it should on the new page, and I can’t see why the preview is not working as it should on the old page unfortunately. Could you try using the new page instead, to see if that works better for you?
Best regards,
RikardApril 20, 2021 at 3:54 am in reply to: Can i search/filter a wordpress gallery of images using multiple tags? #1295394Hey Tia,
There’s nothing like that in the theme by default unfortunately, and I’m not aware of any third party solution which would implement that for you.
Best regards,
RikardApril 19, 2021 at 12:52 pm in reply to: Issue with Enfold Photography theme and woocommerce payment plugin #1295261Hey gasto,
So you are only getting this problem on a local installation, while it’s working as it should on your live site?
Please note that our support is limited when it comes to third party plugins, and that the theme cannot be compatible with all available plugins.
Best regards,
RikardHey Andreas,
Please add your CSS to Quick CSS, or style.css in your child theme. When you save the theme options, the files you are referring to will be generated.
Best regards,
RikardHi,
Thanks for the update. What are the login details for the staging site? Please post them in private as well.
Best regards,
RikardHey MysticMimi,
You could try to upload the new version to a separate folder via FTP: https://kriesi.at/documentation/enfold/install-enfold-theme/#ftp-install. If it should fail in some way, then you can simply activate the old version.
I see that you are running the SG Optimiser on your site, it can create problems when file compression is active under Enfold->Performance. You could try turning that off, before you activate the new version of the theme.
If you need further help from us, then please include FTP login details in private as well, and verify that you have backups of the site.
Best regards,
RikardApril 19, 2021 at 9:56 am in reply to: Local xampp installation and frontend execution trouble #1295193Hey infomirben,
Which version of the theme, WordPress and PHP are you running?
Best regards,
RikardHi,
Thanks for helping out @guenni007, did you try that out and did you have any luck with it @niels?
Best regards,
RikardHey MysticMimi,
Could you try updating the theme to the latest version (4.8.1) to see if that helps please? https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update.
Best regards,
RikardHi,
Ok, that’s great. Then you should use that class when you target elements. This is working on my end for example:
.av_one_third.kds-column-border { margin-left: 0.9%; width: 33%; }Best regards,
RikardApril 19, 2021 at 9:30 am in reply to: Slide element does not work post WordPress update 5.7.1 #1295182Hey naturhoteltanca,
I’m seeing error messages related to jQuery on your front page, I’m not sure what is causing them though. Could you try to disable all plugins, to see if that changes anything please?
Best regards,
RikardApril 19, 2021 at 9:27 am in reply to: Adding animated gif next to the social media icons header #1295178Hi hallco,
Great, I’m glad that Ismael could help you out. I’ll go ahead and close this thread for now then, please open a new thread if you should have any further questions or problems.
Best regards,
RikardHey sitesme,
Please try the following in Quick CSS under Enfold->General Styling:
#my_footer { min-height: 40px !important; }Best regards,
RikardHey sitesme,
Please try the following in Quick CSS under Enfold->General Styling:
.avia-slideshow-inner .avia-caption { left: auto; right: 0; }Best regards,
RikardHey gregcarrollLMG,
I can’t see anything like that on my end, did you manage to find a solution? If not, then please post a screenshot of what you are trying to alter.
Best regards,
RikardApril 19, 2021 at 9:17 am in reply to: Fullwidth Easy Slider – Hide navigation on mobile and tablets #1295173Hey sitesme,
Please try the following in Quick CSS under Enfold->General Styling:
@media only screen and (max-width: 1024px) { .avia-slideshow-controls, .avia-slideshow-dots { display: none; } }Best regards,
RikardHi Mickey,
Thanks for reaching out to us. We are not accepting guest posts at the moment though.
Best regards,
RikardHey JH,
1. The latest version is 4.8.1
2. No it is not.
3. The update to 4.8.x has to be done manually from the version you are running, please refer to my replies in this thread: https://kriesi.at/support/topic/enfold-4-5-theme-update-update-failed-download-failed-a-valid-url-was-not-pro/#post-1021541
You can either update manually via FTP: https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update, or use a plugin to upload the theme zip file: https://wordpress.org/plugins/update-theme-and-plugins-from-zip-file/
If that doesn’t work then please try to delete the whole theme folder, then replace it with the new version. Make sure that you have backups of the site before starting updating.
Also please read this after you have updated: https://kriesi.at/documentation/enfold/theme-registration/
Best regards,
RikardHey ShopFloorAutomations,
The Tab Section element is a full width element. If you need a non full width element, then please use the regular layout elements such as 1/2 elements for example.
Best regards,
RikardHi,
Great, I’m glad that it’s gone now. Please let us know if you should need any further help on the topic or if we can close it.
Best regards,
RikardHey Moescube,
Please try the following in Quick CSS under Enfold->General Styling:
.single-product li.reviews_tab { display: none; }Best regards,
RikardApril 19, 2021 at 8:37 am in reply to: Individual fixed max. height for several content-slider-elements on same page. #1295148Hey Mischa,
You need fixed heights for the elements in question, otherwise they will adapt to the content you put in them. If you need further help with this, then please post a link to where we can see the actual problem.
Best regards,
RikardApril 19, 2021 at 8:35 am in reply to: Accordion behaviour issue with + and – button not functioning properly #1295145Hi,
Thanks for that. First off, could you try updating the theme to the latest version (4.8.1) to see if that helps please? https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update.
Best regards,
RikardHi Norbert,
Please refer to this: https://kriesi.at/documentation/enfold/theme-registration/#toggle-id-5
Best regards,
RikardHi Hanna,
Thanks for that. I’ve added this for you in your style.css file:
@media only screen and (max-width: 1250px) { #header_main_alternate .main_menu a { font-size: 17px; } }Please review your site.
Best regards,
RikardHi Thorsten,
If you have recently bought a license, then support is included in that. You don’t need to do anything in order to receive support from us.
Best regards,
RikardHey Mischa,
Please refer to the documentation here: https://kriesi.at/documentation/enfold/intro-to-layout-builder/#troubleshoot. Try installing the plugin, then use the special codes, to see if that helps.
Best regards,
RikardHey Marc,
Please send us a temporary WordPress admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.
Also please try updating the theme to the latest version (4.8.1): https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update.
Best regards,
Rikard -
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