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Viewing 30 posts - 21,661 through 21,690 (of 93,423 total)
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  • in reply to: Unable to update template enfold #1297893

    Hi,

    Update: your settings should remain when updating via FTP, but please make sure that you backup the theme settings before you start. You can upload the new version to a separate folder first, then rename that and the old one, in order to activate the new version.

    Facebook: I checked the site in private, but the Facebook widget in the footer looks fine on my end. How can we reproduce this problem?

    Best regards,
    Rikard

    in reply to: Colour section Background Video #1297880

    Hey Kinship,

    Autoplay videos are disabled on mobile devices unfortunately. Maybe you could try hiding the current section for mobile devices, and replace it with a regular Video element for example?

    Best regards,
    Rikard

    in reply to: Footer translation #1297878

    Hi,

    Thanks for the update and clarification. I see that there are options in the widget for which language you want to display the widget in. Could you try copying it, and selecting a new language for it, to see if that helps please?

    Best regards,
    Rikard

    in reply to: Google Mobility Issues – some fixes failed #1297876

    Hey mediaapps,

    They seems to be sending that to almost every site owner, as it’s not theme or platform dependent. Are there any elements on your site which are too small to read, too close together, or wider than the screen? If not, then you can ignore those messages.

    Best regards,
    Rikard

    Hi Serge,

    Thanks for the update, so it’s back to normal now then?

    Best regards,
    Rikard

    in reply to: Yoast Clarification Enfold 4.7.6.1 #1297862

    Hi Astrobiologic,

    If you want the settings from the plugin to apply, then yes.

    Best regards,
    Rikard

    in reply to: Sidebar problem after updating to WP 5.7.1 #1297846

    Hi,

    Great, I’m glad that you found the cause of the problem. So everything is working as it should now then?

    Best regards,
    Rikard

    in reply to: Logo center, menu above justified problem #1297844

    Hi Dave,

    Thanks for the update. Please try the following in Quick CSS under Enfold->General Styling:

    @media only screen and (min-width: 768px) {
    li.av-burger-menu-main {
      display: none;
    }
    }

    Best regards,
    Rikard

    in reply to: Lay-out problem Enfold theme #1297839

    Hi Merlijn,

    Thanks for the clarification. Setting third party cookies only, is not possible from the theme settings unfortunately.

    Best regards,
    Rikard

    Hey cristinagrafik,

    Please try the following in Quick CSS under Enfold->General Styling:

    @media only screen and (max-width: 767px) {
    .responsive #top #main .sidebar {
        display: block;
    }
    }

    Best regards,
    Rikard

    in reply to: Page animations don't load on some pages #1297836

    Hey Jason,

    I checked both of the links you posted in Safari, but I can’t see any problems on my end. Could you let us know how to reproduce the problem you are seeing on your end please? If you have screenshots of the problem, then please share those with us as well.

    Best regards,
    Rikard

    in reply to: Background color submenu links #1297787

    Hey mj,

    Thanks for the login details. Is it the orange background in the mega menu you are trying to make more transparent? For example under Gleitlager. If not, then please try to explain what you are looking to alter a bit further.

    Best regards,
    Rikard

    in reply to: White space under header #1297786

    Hi Meike,

    I can’t load your site at all, this is the error message I’m seeing:

    504 Gateway Time-out
    nginx

    Could you let us know when the site is up again please?

    Best regards,
    Rikard

    in reply to: Icon Größe verändern in Symbol-Box #1297785

    Hey Alexandervc33,

    Please try the following in Quick CSS under Enfold->General Styling:

    a.iconbox_icon:before {
        font-size: 50px;
    }

    This will apply to all icon box icons. If you for it to only apply to certain elements, then please add a class to the element in the Advanced tab, then add the class before the CSS above, like so:

    .your-class a.iconbox_icon:before {
        font-size: 50px;
    }

    Best regards,
    Rikard

    in reply to: How to increase the dots in a tab section? #1297776

    Hi,

    Could you post a link to where we can see the element in question please?

    Best regards,
    Rikard

    in reply to: Add a color section above the logo and menu area #1297775

    Hey PhatJ,

    You can try to copy the shortcode of the Colour Section into header.php in your child theme, or try to use the ava_after_body_opening_tag hook in a function.

    Best regards,
    Rikard

    in reply to: Submit form button formatting #1297767

    Hey Snerp,

    Thanks for the login details. I can’t see a contact form in any of the footer widgets, which element are you referring to?

    Best regards,
    Rikard

    in reply to: Masonry Gallery not showing up #1297766

    Hey magdevmdg,

    I see that you are running an old version of the theme, could you try updating the theme to the latest version (4.8.2) to see if that helps please? https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update.

    Best regards,
    Rikard

    Hi,

    Thanks for the update. I tried disabling plugins and child theme, but that didn’t make any difference unfortunately. I can’t see what is going wrong, but I’ve asked the rest of the team for help as well.

    Please reply to this thread, so that it gets added back to our support queue.

    Best regards,
    Rikard

    in reply to: Footer hyperlink colour #1297764

    Hey ABL59,

    Thanks for the login details. This CSS under Appearance->Customize is adding that styling:

    .custom-html-widget a {
    	color: #db0033 !important;
    	text-decoration: underline;
    }

    If you remove that, then your links should use the theme settings.

    Best regards,
    Rikard

    in reply to: StoreLocator doesn't show up #1297763

    Hi Arno,

    I’m seeing an error message coming from the file in private, what is causing that is difficult to say though. Did you try disabling all other plugins, to see if there is a conflict coming from any of them? You could also try disabling file compression under Enfold->Performance, if that is active.

    Please note that our support is limited when it comes to debugging third party plugins, and the theme cannot be compatible with all plugins or third party code.

    If you should need any further help from us, then please post admin WordPress login details in private.

    Best regards,
    Rikard

    in reply to: Responsive Orientation problems #1297762

    Hi,

    Thanks for the update and clarification. I don’t have any any of those devices to test with unfortunately, but I’ve asked the rest of the team for help.

    Please reply to this thread so that is gets added back to our support queue.

    Best regards,
    Rikard

    in reply to: Grid row alignment is misaligned for some elements #1297761

    Hey KMC,

    Please send us a temporary WordPress admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.

    Best regards,
    Rikard

    in reply to: Custom css in icon list #1297760

    Hey KMC,

    It looks to be working as it should on my end, please see screenshot in private. Did you manage to find a solution?

    Best regards,
    Rikard

    in reply to: Adjust spacing and remove borders/shadows on tabs #1297759

    Hi,

    Thanks for the update.

    1. Yes, if that code does what you want it to do, then it’s perfectly fine to use.

    2. Could you give us access to your site, so that we can try to add the code for you please? Do you want it to apply only the page in private, and only on desktop size screens?

    Best regards,
    Rikard

    in reply to: Full-width text scroller below logo and menu #1297758

    Hi Rachel,

    Sorry for the late reply. Please try this CSS as well, in order to adjust the widget for tablet screens:

    @media only screen and (min-width: 768px) and (max-width: 1024px) {
    #text-8 {
        top: 90px !important;
    }
    }

    It’s difficult to get the widget full width on smaller screens unfortunately, but you can try this CSS in order to give the container element a background instead:

    @media only screen and (max-width: 1024px) {
    .container_wrap_first {
        background-color: #000;
    }
    }

    The text is pink on mobile on my end, please try loading the site in an incognito or private browser window.

    If you don’t want to use the widget on tablet/mobile, then it’s likely better if you add the content in the widget to its own section for those screens. You can hide the section for desktop on the element options, and we can give you CSS to hide the widget as well, if you would like to go with that option.

    Best regards,
    Rikard

    in reply to: Display featured image on portfolio page #1297708

    Hi,

    Thanks for helping out @guenni007 :-)

    Best regards,
    Rikard

    in reply to: Mobile menu "missing" on certain screen widths #1297707

    Hey studiovene,

    Please try to activate the burger menu for tablet screens as well, under Enfold->Main Menu->General. Look for the Menu Items for mobile option.

    Best regards,
    Rikard

    Hi,

    Thanks for helping out @guenni007 :-)

    Best regards,
    Rikard

    in reply to: Changing the Menu Bar #1297705

    Hey PhatJ,

    Thanks for the screenshot. Could you post a link to where you want to implement this as well please?

    Best regards,
    Rikard

Viewing 30 posts - 21,661 through 21,690 (of 93,423 total)