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Hi,
Update: your settings should remain when updating via FTP, but please make sure that you backup the theme settings before you start. You can upload the new version to a separate folder first, then rename that and the old one, in order to activate the new version.
Facebook: I checked the site in private, but the Facebook widget in the footer looks fine on my end. How can we reproduce this problem?
Best regards,
RikardHey Kinship,
Autoplay videos are disabled on mobile devices unfortunately. Maybe you could try hiding the current section for mobile devices, and replace it with a regular Video element for example?
Best regards,
RikardHi,
Thanks for the update and clarification. I see that there are options in the widget for which language you want to display the widget in. Could you try copying it, and selecting a new language for it, to see if that helps please?
Best regards,
RikardHey mediaapps,
They seems to be sending that to almost every site owner, as it’s not theme or platform dependent. Are there any elements on your site which are too small to read, too close together, or wider than the screen? If not, then you can ignore those messages.
Best regards,
RikardMay 3, 2021 at 6:16 am in reply to: Problem with Edit article in menu bar after WP 5.7.1 update #1297873Hi Serge,
Thanks for the update, so it’s back to normal now then?
Best regards,
RikardHi Astrobiologic,
If you want the settings from the plugin to apply, then yes.
Best regards,
RikardHi,
Great, I’m glad that you found the cause of the problem. So everything is working as it should now then?
Best regards,
RikardHi Dave,
Thanks for the update. Please try the following in Quick CSS under Enfold->General Styling:
@media only screen and (min-width: 768px) { li.av-burger-menu-main { display: none; } }Best regards,
RikardHi Merlijn,
Thanks for the clarification. Setting third party cookies only, is not possible from the theme settings unfortunately.
Best regards,
RikardMay 3, 2021 at 4:34 am in reply to: Come rendere visibile tutte le widget delle sidebar nella visione mobile? #1297838Hey cristinagrafik,
Please try the following in Quick CSS under Enfold->General Styling:
@media only screen and (max-width: 767px) { .responsive #top #main .sidebar { display: block; } }Best regards,
RikardHey Jason,
I checked both of the links you posted in Safari, but I can’t see any problems on my end. Could you let us know how to reproduce the problem you are seeing on your end please? If you have screenshots of the problem, then please share those with us as well.
Best regards,
RikardHey mj,
Thanks for the login details. Is it the orange background in the mega menu you are trying to make more transparent? For example under Gleitlager. If not, then please try to explain what you are looking to alter a bit further.
Best regards,
RikardHi Meike,
I can’t load your site at all, this is the error message I’m seeing:
504 Gateway Time-out
nginxCould you let us know when the site is up again please?
Best regards,
RikardHey Alexandervc33,
Please try the following in Quick CSS under Enfold->General Styling:
a.iconbox_icon:before { font-size: 50px; }This will apply to all icon box icons. If you for it to only apply to certain elements, then please add a class to the element in the Advanced tab, then add the class before the CSS above, like so:
.your-class a.iconbox_icon:before { font-size: 50px; }Best regards,
RikardHi,
Could you post a link to where we can see the element in question please?
Best regards,
RikardHey PhatJ,
You can try to copy the shortcode of the Colour Section into header.php in your child theme, or try to use the ava_after_body_opening_tag hook in a function.
Best regards,
RikardHey Snerp,
Thanks for the login details. I can’t see a contact form in any of the footer widgets, which element are you referring to?
Best regards,
RikardHey magdevmdg,
I see that you are running an old version of the theme, could you try updating the theme to the latest version (4.8.2) to see if that helps please? https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update.
Best regards,
RikardMay 2, 2021 at 6:39 am in reply to: image with hotspots – some hotspots don't work until reload #1297765Hi,
Thanks for the update. I tried disabling plugins and child theme, but that didn’t make any difference unfortunately. I can’t see what is going wrong, but I’ve asked the rest of the team for help as well.
Please reply to this thread, so that it gets added back to our support queue.
Best regards,
RikardHey ABL59,
Thanks for the login details. This CSS under Appearance->Customize is adding that styling:
.custom-html-widget a { color: #db0033 !important; text-decoration: underline; }If you remove that, then your links should use the theme settings.
Best regards,
RikardHi Arno,
I’m seeing an error message coming from the file in private, what is causing that is difficult to say though. Did you try disabling all other plugins, to see if there is a conflict coming from any of them? You could also try disabling file compression under Enfold->Performance, if that is active.
Please note that our support is limited when it comes to debugging third party plugins, and the theme cannot be compatible with all plugins or third party code.
If you should need any further help from us, then please post admin WordPress login details in private.
Best regards,
RikardHi,
Thanks for the update and clarification. I don’t have any any of those devices to test with unfortunately, but I’ve asked the rest of the team for help.
Please reply to this thread so that is gets added back to our support queue.
Best regards,
RikardHey KMC,
Please send us a temporary WordPress admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.
Best regards,
RikardHey KMC,
It looks to be working as it should on my end, please see screenshot in private. Did you manage to find a solution?
Best regards,
RikardHi,
Thanks for the update.
1. Yes, if that code does what you want it to do, then it’s perfectly fine to use.
2. Could you give us access to your site, so that we can try to add the code for you please? Do you want it to apply only the page in private, and only on desktop size screens?
Best regards,
RikardHi Rachel,
Sorry for the late reply. Please try this CSS as well, in order to adjust the widget for tablet screens:
@media only screen and (min-width: 768px) and (max-width: 1024px) { #text-8 { top: 90px !important; } }It’s difficult to get the widget full width on smaller screens unfortunately, but you can try this CSS in order to give the container element a background instead:
@media only screen and (max-width: 1024px) { .container_wrap_first { background-color: #000; } }The text is pink on mobile on my end, please try loading the site in an incognito or private browser window.
If you don’t want to use the widget on tablet/mobile, then it’s likely better if you add the content in the widget to its own section for those screens. You can hide the section for desktop on the element options, and we can give you CSS to hide the widget as well, if you would like to go with that option.
Best regards,
RikardHey studiovene,
Please try to activate the burger menu for tablet screens as well, under Enfold->Main Menu->General. Look for the Menu Items for mobile option.
Best regards,
RikardMay 1, 2021 at 2:06 pm in reply to: Anpassung der Galeriespalten für mobiles // Adaptation of the gallery columns fo #1297706 -
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