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Hey KMC,
Our support is limited when it comes to unsupported third party plugins, I would recommend that you reach out to the plugin developers first of all. If you need our help, then provide us details in private, and let us know how to reproduce the problem.
Best regards,
RikardHey cristinagrafik,
You have likely not configured the API key correctly, please refer to this: http://kriesi.at/documentation/enfold/how-to-register-a-google-maps-api-key/
Best regards,
RikardMay 8, 2021 at 9:19 am in reply to: scaling color section images uniformly across different desktop resolutions #1299090Hi Ryan,
Thanks for the update. It might be possible to do what you are asking for, but I’m not aware of any such solutions unfortunately. Having duplicate sections for different screen resolutions is likely still your best option, unless you would like to try and create your own solution.
Best regards,
RikardHey mikevanoverveld,
Please try the following in Quick CSS under Enfold->General Styling:
@media only screen and (max-width: 767px) { .responsive #top .av-main-nav .menu-item { display: block; } .responsive #top .av-main-nav .menu-item-avia-special { display: none; } }Best regards,
RikardHey Hooge-AGS,
Could you post a link to where we can see the problem you are having please? Also let us know how we can reproduce it. If you have screenshots of the problem, then please share them with us too.
Best regards,
RikardHi,
Thanks for the update.
Footer widget headers; I’m seeing the same size on the front and sub pages on my end, could you try loading the site in an incognito or private browser window to see if that helps please?
Font size in the main menu; I’m seeing the same size on the home and sub pages here as well, please refer to the answer above.
Cookie message;
Please try the following in Quick CSS under Enfold->General Styling:
span.cn-notice-text { font-size: 18px; color: red; } .cn-button.wp-default { color: white; background: green; font-size: 20px; }Best regards,
RikardHey dcdesignhouse,
I’m not sure exactly what happened there, but it looks like you forgot to close some markup, which broke the layout builder. I’ve cleaned it up for you, and it seems to be working as it should now.
If you need to start from scratch, then we can give you the shortcodes for the demo page. You need to enable debug mode, if you want to add shortcodes manually to a page: https://kriesi.at/documentation/enfold/intro-to-advanced-layout-builder/#debug-mode
Best regards,
RikardMay 8, 2021 at 8:15 am in reply to: "gültiger privater Envato Schlüssel" verbindet sich nicht mit der Website #1299084Hi,
Great, I’m glad that you got things working, and thanks for the update. Please let us know if you should need any further help on the topic or if we can close it.
Best regards,
RikardMay 8, 2021 at 8:12 am in reply to: How to reduce font size for copyright symbol in Special Heading field #1299083Hi John,
Please try to wrap the symbol in a span like so:
<span class="copyright-header">Copyright</span>Then add this to Quick CSS:
.copyright-header { font-size: 16px !important; }You don’t need to pay any attention to the warning in the Special Heading element, as long as you close the markup you add properly.
Best regards,
RikardHi,
Great, I’m glad to hear that you got things working again. We’ll keep this thread open for you, in case you should need any further help from us.
Best regards,
RikardMay 8, 2021 at 8:07 am in reply to: Grid Row cells are not responsive in mobile view : iphone 12 #1299080Hey Lee,
Thanks for the login details. I’m seeing error message coming from the SG Optimiser, could you try to disable that to see what happens then please? If nothing changes, then please try disable all other plugins as well, to see if there is a conflict coming from any of them.
Best regards,
RikardMay 8, 2021 at 7:58 am in reply to: Equivalent Mobile Redirect not working with Comet Cache Plugin #1299078Hi Joe,
Debugging problems caused by third party plugins is out of scope of theme support unfortunately. Did you try enabling one of the default WordPress themes to see what happens then? If the same problem happens after that, then it’s not theme related.
If it is theme related, then you might want to check for a different redirect plugin, to see if that works better with your current setup.
Best regards,
RikardHi,
Great, I’m glad to hear that it’s working as it should. If you need to add a restriction again, then please refer to the Google Maps API documentation on how to properly implement it.
Best regards,
RikardHi,
Thanks for the update. It looks like you have simply forgot to close the CSS block. Please try this instead:
.inner_product_header_cell > .price, .inner_product_header_cell > .woocommerce-de_price_taxrate, .inner_product_header_cell > .woocommerce_de_versandkosten { display: none !important; }Best regards,
RikardMay 8, 2021 at 7:37 am in reply to: Cookie setting button not working anymore in WordPress above 5.5.4 #1299073Hi Merlina,
Could you post a link to where we can see the problem you are having please? If you want to send us a video, then you upload it to a service like Google Drive or Dropbox, then link to it here.
Best regards,
RikardHey Ramon,
The second theme options is supposed to read Theme Extensions, it looks like the translation has not been added to German.
Please try this in Quick CSS in order to hide the extra WPML menu:
li#menu-item-wpml-ls-2-de { display: none; }Best regards,
RikardMay 8, 2021 at 7:27 am in reply to: Display of Longer Blog Titles in the Blog Posts Content Element #1299071Hey NicomIT,
This CSS from your style.css file seems to be causing that:
.post-meta-infos { top: -75px; margin-top: 15px; width: 100%; display: block; }Please try removing or alter that CSS.
Best regards,
RikardHi Tim,
I can’t reproduce this problem on a test installation, and we haven’t had any reports that this is not working from other users either. Please send us a temporary WordPress admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.
Best regards,
RikardHi,
Thanks for the update and login details. The details don’t seem to work though, please check and verify, then post working login details in private.
Best regards,
RikardMay 8, 2021 at 7:08 am in reply to: Import Theme Settings "Couldn’t add the font because the server didn’t respond" #1299067Hi,
The login token you posted is not working. Please renew it, or post regular login details in private.
Best regards,
RikardMay 8, 2021 at 7:03 am in reply to: Links on Images & Buttons Changing to set Manually When Translated Using WPML #1299066Hey NicomIT,
Thanks for the login details. First off, could you try updating the theme to the latest version (4.8.2) to see if that helps please? https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update.
Best regards,
RikardHi Boris,
I’m not able to view the page you linked to unfortunately, I’m seeing this message:
Due to protection of web servers from repeated attacks, we were forced to restrict access to administrative interface of web pages to selected countries. If you are currently in a foreign country, please sign in to WebAdmin, proceed to your domain management and disable this GeoIP filter in CMS section.
Which countries are allowed to access your site?
Best regards,
RikardHi Jelle,
Great, I’m glad that you found solutions for your problems, and thanks for the update. I’ll go ahead and close this thread for now then, please open a new thread if you should have any further questions or problems.
Best regards,
RikardMay 8, 2021 at 6:32 am in reply to: Different screen sizes: header slider text size and position CSS help #1299061Hi,
Thanks for the update. If you need to align that text for different screen sizes, then please use this CSS inside of an appropriate media query:
.slideshow_caption { width: 50%; }Then adjust the value to your needs.
Best regards,
RikardHi Tina,
Thanks for that. The transparency logo is showing fine on my end on the site you linked to, could you let us know how we can reproduce the problem you are having please?
Best regards,
RikardMay 8, 2021 at 6:24 am in reply to: Burger menu is not sticky – timeline milestones should be closer together etc. #1299059Hi,
Thanks for the update. Please send us a temporary WordPress admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.
Best regards,
RikardHi,
Thanks for the update. We’ll leave this thread open for you.
Best regards,
RikardHi elenapoliti,
Please send us a temporary WordPress admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.
Thanks @guenni007 for helping out.
Best regards,
Rikard -
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