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Hey CathySirvatka,
Theres’s no limit on how many elements you can add to a page. If elements are disappearing, then you likely have open markup in your content just before the elements start disappearing. If you need help with finding that markup, then please provide admin WordPress login details in private.
Best regards,
RikardHey marladesign,
Sorry for the problem. Did you try out the suggestions in the article which you linked to? If you did, and none of them worked, then your hosting provider should be in a better position to help you out with this, since there’s likely a server setting which needs to be tweaked in order to get the imports to work properly.
Best regards,
RikardHi hostingworld,
It’s likely possible to create such a feature, but there’s nothing like that in the theme by default, and creating it would unfortunately be out of scope of theme support.
You can request a feature like that for a future version of the theme, but I can’t guarantee that it will ever be realised. Maybe you could try searching for a dedicated cookie plugin, which might have this feature already?
Best regards,
RikardHi,
Thanks for the update. What exactly do you mean by shrinking the Color Sections? If you are referring to the image sizes, then you might want to consider duplicating the sections, and show the new ones only for mobile screens, and use images which are better adapted for mobile in them. You can control the section visibility in the Advanced tab in the element options.
Best regards,
RikardHey Apollid,
Thanks for the login details. We haven’t had any other users reporting this problem, and I can’t reproduce it on a test site, so it’s likely that it’s a local problem on your site. Could you try disabling all plugins, to see if that changes anything please?
Best regards,
RikardHi,
Great, I’m glad that you got things working. Please let us know if you should need any further help on the topic or if we can close it.
Best regards,
RikardHi,
No problem, I’ve updated the user for you. Please login with your email, and the password in private.
Best regards,
RikardMay 18, 2021 at 11:44 am in reply to: Custom elements show up as search results in frontend #1300955Hi Patrick,
Thanks for reporting this, I can reproduce the problem on a test installation as well. I’ll pass this information on to our developers, and we’ll let you know once we have a solution ready.
Best regards,
RikardHi Nancy,
Please send us a temporary WordPress admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.
Best regards,
RikardMay 18, 2021 at 11:25 am in reply to: In the transition between pages a black screen appears #1300946Hi,
Thanks for the update. Please refer to this on how to generate a working theme update token: https://kriesi.at/documentation/enfold/theme-registration/
Best regards,
RikardHey HERZBLUAT,
If you edit a template, then it won’t change on the other pages where you have used it unfortunately. You would have to create and use a custom element in the Custom Element tab in the Layout Builder, if you want your changes to propagate across your site.
Best regards,
RikardMay 18, 2021 at 11:15 am in reply to: Menu item in Socket and Header have same custom link but behave differently #1300941Hi,
No, that didn’t work unfortunately. Maybe you could try reaching out to your hosting provider and ask if they can remove the htaccess login prompt, or give you working details for it?
Best regards,
RikardMay 18, 2021 at 11:13 am in reply to: Advanced Page Builder showing code first, then the Avia layout builder #1300939Hi,
Thanks for the login details. I can’t see any problems on the pages in private, on which page are you having this problem?
Best regards,
RikardHi Alex,
Please try this CSS instead:
#top #header_meta a{ font-size: 16px !important; }Best regards,
RikardHi gregorh,
Thank you for sharing your experience, and for using Enfold. I have the same experience as you; it’s rare that any theme is solely responsible for a slow loading site, it’s usually a combination between them being poorly optimised, and on budget hosting solutions.
Thanks for the kind feedback on our support as well. Sometimes our response times are a bit high, but we are always trying to improve on that :-)
Best regards,
RikardHey João,
That might be possible, but it would be out of scope for theme support unfortunately. If it’s really important to you, then you can hire a freelancer to develop that functionality for you.
Best regards,
RikardMay 18, 2021 at 10:55 am in reply to: Woocommerce homepage doesn't show while using an Enfold child theme #1300930Hey franknjantou,
Where can we see and reproduce the problem you are having?
Best regards,
RikardMay 18, 2021 at 10:12 am in reply to: Menu not visible on the mobile phone (separate mobile menu) #1300922Hi Diana,
Please try the following CSS as well:
.av-burger-menu-main a { padding-top: 0 !important; }Best regards,
RikardHey timmyruss,
You have set the menu items which are not correct to act as mega menus under Appearance->Menus. Please edit your menu items, and uncheck the Use as Mega Menu checkbox.
Best regards,
RikardMay 18, 2021 at 10:03 am in reply to: Default fade in on all elements in Avia Layout Builder #1300919Hey BenjaminSpeedtsberg,
I can’t see a fade in on the second link, did you manage to find a solution for this problem?
Best regards,
RikardMay 18, 2021 at 9:58 am in reply to: Gallery shows "the image could not be loaded" on click #1300918Hi,
Thanks for that. Does it make any difference if you deactivate your caching plugin, or activate the parent theme?
Best regards,
RikardHi,
Great, I’m glad that you got things working. Please let us know if you should need any further help on the topic or if we can close it.
Best regards,
RikardHi,
Thanks for the update. Please try this CSS as well:
html.html_entry_id_10877 { background-color: #fff !important; }Best regards,
RikardHi Patrick,
Please try this CSS instead of what I posted previously:
#custom_html-6 input, #custom_html-6 textarea { color: red !important; }Best regards,
RikardHi Joni,
Thanks for the update. We’ll leave this thread open for you, in case you should have any further problems.
Best regards,
RikardHi Jason,
You can use one of your own, or the one in private. Just remember to post the login details here in this thread in private, so that all moderators can access it.
Best regards,
RikardHi Tina,
Thanks for the update. Please let us know if you should need any further help on the topic.
Best regards,
RikardHey Yu,
Thanks for the login details. Could you try updating the theme to the latest version (4.8.2) to see if that helps please? https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update.
Best regards,
RikardHi Cloaker,
Your logo is left aligned on all screen sizes on my end, did you manage to find a solution?
Best regards,
Rikard -
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