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Viewing 30 posts - 20,551 through 20,580 (of 93,420 total)
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  • in reply to: Theme updation issue. #1307243

    Hey colorcreme,

    Thanks for the login details, and sorry for the problem. Could you try installing this plugin, to see if that helps please? https://envato.com/market-plugin/

    Best regards,
    Rikard

    Hi,

    Thanks for that. I’m seeing a 500 internal server error on the admin-ajax.php WordPress file when trying to import a demo. Could you try enabling the PHP ZipArchive Extension to see if that helps please? If you don’t know how to do it, then please try reaching out to your hosting provider to check if they can do it for you.

    Best regards,
    Rikard

    in reply to: Adjust H1 tag on Mobile #1307241

    Hey MikeTandySwag,

    Please try the following in Quick CSS under Enfold->General Styling:

    @media only screen and (max-width: 767px) {
    #top #wrap_all .all_colors h1 {
        font-size: 50px;
    }
    }

    Best regards,
    Rikard

    in reply to: Submenu not showing on Mobile #1307240

    Hey MikeTandySwag,

    Please send us a temporary WordPress admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.

    Best regards,
    Rikard

    Hi,

    Thanks for the update. I tried logging in to your site, but the details don’t seem to be working anymore:

    Error
    Incorrect username or password

    Either no user with the given username could be found, or the password you gave was wrong. Please check the username and try again.

    Please check and verify the login details.

    Best regards,
    Rikard

    in reply to: size image #1307238

    Hey saludesencial,

    I’m not sure I understand your question, could you try to explain a bit further please?

    Best regards,
    Rikard

    in reply to: Enfold Demo Spa – what about the photos? #1307237

    Hi Kati,

    You can freely use the demo images on your site, but not outside it.

    Best regards,
    Rikard

    in reply to: Less Space #1307236

    Hey saludesencial,

    What exactly do you need to adjust? If you have a screenshot highlighting your intentions, then please share that with us.

    Best regards,
    Rikard

    in reply to: mailster compatible #1307235

    Hey saludesencial,

    We haven’t tested the theme with Mailster unfortunately. If you are looking for newsletter functionality, then please have a look at Mailchimp.

    Best regards,
    Rikard

    Hey Julio,

    Thanks for the screenshot, could you post a link to where we can see the actual results you are getting as well please? Also try to explain a bit further, what you would like to achieve.

    Best regards,
    Rikard

    in reply to: Email Optin #1307233

    Hey saludesencial,

    We haven’t tested that plugin with the theme unfortunately. Maybe you could try reaching out to the authors of it, to see what they have to say? You could also try searching for an alternative plugin.

    Best regards,
    Rikard

    in reply to: Problem with custom JavaScript #1307232

    Hi,

    If you want to make the background black, then please try this in Quick CSS:

    .nb_searchbox_main {
      background: #000;
    }

    Best regards,
    Rikard

    in reply to: Problem with custom JavaScript #1307231

    Hey BrianWylie,

    I’m seeing an error message coming from the file in private, I’m not sure what is causing it though. Does the same thing happen if you enable one of the default WordPress themes?

    I see that you are running an old version of the theme, so updating to the latest version of the theme might help. The update to 4.8.x has to be done manually from the version you are running, please refer to my replies in this thread: https://kriesi.at/support/topic/enfold-4-5-theme-update-update-failed-download-failed-a-valid-url-was-not-pro/#post-1021541

    You can either update manually via FTP: https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update, or use a plugin to upload the theme zip file: https://wordpress.org/plugins/update-theme-and-plugins-from-zip-file/

    If that doesn’t work then please try to delete the whole theme folder, then replace it with the new version. Make sure that you have backups of the site before starting updating.

    Also please read this after you have updated: https://kriesi.at/documentation/enfold/theme-registration/

    Best regards,
    Rikard

    in reply to: Combine Enfold + Elementor #1307230

    Hey saludesencial,

    I’m not sure if there are any benefits, I would recommend that you stick to using the Layout Builder in Enfold, if you want to use our theme.

    Best regards,
    Rikard

    in reply to: Import Layout or Importa Complete DEMO Web #1307229

    Hey saludesencial,

    You would have to enable debug mode in the theme to do that, please refer to this: https://kriesi.at/documentation/enfold/intro-to-advanced-layout-builder/#debug-mode. You could import the demo on a local installation, then pick what you would like there and add them to your live site. If you want us to give you the shortcodes for the pages you linked to, then please let us know here.

    Best regards,
    Rikard

    in reply to: conditional button enfold #1307228

    Hey weasyweb2015,

    You can use the class which is added to the body tag when a user is logged into WordPress:

    logged-in

    I’m not sure which button you want to show or hide though. If you need help with that, then please try to explain your intentions a bit further.

    Best regards,
    Rikard

    in reply to: Seperate accordion to every product #1307227

    Hey AnniNilsson,

    You would have to add the accordion manually to the product page, but it’s not possible to change the content in it depending on a variation of a product unfortunately.

    Best regards,
    Rikard

    in reply to: backend page not the same as live page #1307225

    Hi,

    Yes, the portfolio custom post type, which you are using, reserves that slug. If you can use a different permalink for the problem page, then that would be the easiest solution.

    Best regards,
    Rikard

    in reply to: Different Classes to Image Hotspot Tooltips #1307224

    Hey StephanPfluegler,

    I’m not sure I understand you intentions, are you looking to style individual tooltips? If so then you might want to use the class which is added to the hotspot div:

    av-image-hotspot-1

    Best regards,
    Rikard

    in reply to: Use product category or single pages in menu #1307223

    Hey AnniNilsson,

    Product category pages are generated automatically, are you looking to change the layout of those pages? I’m not sure I understand exactly what your intentions are, so if you could explain them a bit further, then we might be able to provide you with a better answer.

    Best regards,
    Rikard

    in reply to: Change product view but save the picture view #1307222

    Hey AnniNilsson,

    I’m not sure I understand exactly what you are looking to change. Could you post a link to to where we can see the element in question, and point out what changes you would like to make there please?

    Best regards,
    Rikard

    in reply to: True colour partner/logo element images #1307221

    Hey badoes,

    Please send us a temporary WordPress admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.

    Best regards,
    Rikard

    in reply to: Page Width and Menus #1307220

    Hi sershad,

    Thanks for the update. I’m not sure I understand the problem you are having though, could you please post a screenshot highlighting it, and let us know what you would like to change?

    Best regards,
    Rikard

    Hi,

    Thanks for that. I see the problem on your site, but I can’t reproduce it on a test site: http://wpexpert.se/enfold/video-element-visibility-test/. The Youtube video is set to be hidden on mobile, and the Vimeo video on desktop, and it’s working as expected.

    Could you try disabling all plugins and activate the parent theme to see if that help please? You might want to copy the site to a staging space first, if you don’t want to do this on your live site.

    Best regards,
    Rikard

    in reply to: Tabs not working properly #1307136

    Hi Farzan,

    You have a lot of markup in your content which seems to be unnecessary, for example:

    <div class="flex_column av_two_third flex_column_div av-zero-column-padding avia-builder-el-3 el_after_av_one_third avia-builder-el-last ">
    <div class="tabcontainer sidebar_tab sidebar_tab_left noborder_tabs avia-builder-el-6 el_after_av_textblock avia-builder-el-last "><section class="av_tab_section">
    <div id="tab-id-1-container" class="tab_content active_tab_content" aria-hidden="false">
    <div class="tab_inner_content invers-color">

    Could you try cleaning up your content a bit to see if that helps please?

    Best regards,
    Rikard

    in reply to: Auto more page in products category woocomerce #1307132

    Hey brunet77,

    There’s no functionality like that in the theme unfortunately, did you try searching for a plugin or third party code which might implement that for you?

    Best regards,
    Rikard

    in reply to: bilder unscharf #1307131

    Hi marty1977,

    I checked the page you linked to, but all the images look sharp there on my end. Could you post a screenshot highlighting the problem please?

    Best regards,
    Rikard

    in reply to: Change the header menu burger? #1307129

    Hi,

    Thanks for the update, I can’t find the problem unfortunately. Could you try removing all your custom CSS which is related to the menu, then add the blocks back one by one, to see when this problem starts occurring please?

    Best regards,
    Rikard

    in reply to: Wrong pricing information in Google rich text results #1307128

    Hi Magnus,

    I’m not sure exactly how that is added/indexed to be honest with you. Have you added those prices directly in WooCommerce, or in a plugin maybe?

    Best regards,
    Rikard

    in reply to: Slide Background #1307075

    Hey thomasgafo,

    1. Which slider are you using? You should be able to set the background in the element options.

    2. You can set the sidebar behaviour in the Layout menu for each page.

    Best regards,
    Rikard

Viewing 30 posts - 20,551 through 20,580 (of 93,420 total)