Forum Replies Created
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Hey colorcreme,
Thanks for the login details, and sorry for the problem. Could you try installing this plugin, to see if that helps please? https://envato.com/market-plugin/
Best regards,
RikardJune 24, 2021 at 5:19 am in reply to: Can't import demo, and don't know how to 'manually do it' #1307242Hi,
Thanks for that. I’m seeing a 500 internal server error on the admin-ajax.php WordPress file when trying to import a demo. Could you try enabling the PHP ZipArchive Extension to see if that helps please? If you don’t know how to do it, then please try reaching out to your hosting provider to check if they can do it for you.
Best regards,
RikardHey MikeTandySwag,
Please try the following in Quick CSS under Enfold->General Styling:
@media only screen and (max-width: 767px) { #top #wrap_all .all_colors h1 { font-size: 50px; } }Best regards,
RikardHey MikeTandySwag,
Please send us a temporary WordPress admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.
Best regards,
RikardJune 24, 2021 at 5:09 am in reply to: Alternate menu not displaying correct menu (Burger menu) #1307239Hi,
Thanks for the update. I tried logging in to your site, but the details don’t seem to be working anymore:
Error
Incorrect username or passwordEither no user with the given username could be found, or the password you gave was wrong. Please check the username and try again.
Please check and verify the login details.
Best regards,
RikardHey saludesencial,
I’m not sure I understand your question, could you try to explain a bit further please?
Best regards,
RikardHi Kati,
You can freely use the demo images on your site, but not outside it.
Best regards,
RikardHey saludesencial,
What exactly do you need to adjust? If you have a screenshot highlighting your intentions, then please share that with us.
Best regards,
RikardHey saludesencial,
We haven’t tested the theme with Mailster unfortunately. If you are looking for newsletter functionality, then please have a look at Mailchimp.
Best regards,
RikardJune 24, 2021 at 4:56 am in reply to: Unable to get consistent spacing between the lines for paragraphs in text blocks #1307234Hey Julio,
Thanks for the screenshot, could you post a link to where we can see the actual results you are getting as well please? Also try to explain a bit further, what you would like to achieve.
Best regards,
RikardHey saludesencial,
We haven’t tested that plugin with the theme unfortunately. Maybe you could try reaching out to the authors of it, to see what they have to say? You could also try searching for an alternative plugin.
Best regards,
RikardHi,
If you want to make the background black, then please try this in Quick CSS:
.nb_searchbox_main { background: #000; }Best regards,
RikardHey BrianWylie,
I’m seeing an error message coming from the file in private, I’m not sure what is causing it though. Does the same thing happen if you enable one of the default WordPress themes?
I see that you are running an old version of the theme, so updating to the latest version of the theme might help. The update to 4.8.x has to be done manually from the version you are running, please refer to my replies in this thread: https://kriesi.at/support/topic/enfold-4-5-theme-update-update-failed-download-failed-a-valid-url-was-not-pro/#post-1021541
You can either update manually via FTP: https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update, or use a plugin to upload the theme zip file: https://wordpress.org/plugins/update-theme-and-plugins-from-zip-file/
If that doesn’t work then please try to delete the whole theme folder, then replace it with the new version. Make sure that you have backups of the site before starting updating.
Also please read this after you have updated: https://kriesi.at/documentation/enfold/theme-registration/
Best regards,
RikardHey saludesencial,
I’m not sure if there are any benefits, I would recommend that you stick to using the Layout Builder in Enfold, if you want to use our theme.
Best regards,
RikardHey saludesencial,
You would have to enable debug mode in the theme to do that, please refer to this: https://kriesi.at/documentation/enfold/intro-to-advanced-layout-builder/#debug-mode. You could import the demo on a local installation, then pick what you would like there and add them to your live site. If you want us to give you the shortcodes for the pages you linked to, then please let us know here.
Best regards,
RikardHey weasyweb2015,
You can use the class which is added to the body tag when a user is logged into WordPress:
logged-inI’m not sure which button you want to show or hide though. If you need help with that, then please try to explain your intentions a bit further.
Best regards,
RikardHey AnniNilsson,
You would have to add the accordion manually to the product page, but it’s not possible to change the content in it depending on a variation of a product unfortunately.
Best regards,
RikardHi,
Yes, the portfolio custom post type, which you are using, reserves that slug. If you can use a different permalink for the problem page, then that would be the easiest solution.
Best regards,
RikardHey StephanPfluegler,
I’m not sure I understand you intentions, are you looking to style individual tooltips? If so then you might want to use the class which is added to the hotspot div:
av-image-hotspot-1Best regards,
RikardHey AnniNilsson,
Product category pages are generated automatically, are you looking to change the layout of those pages? I’m not sure I understand exactly what your intentions are, so if you could explain them a bit further, then we might be able to provide you with a better answer.
Best regards,
RikardHey AnniNilsson,
I’m not sure I understand exactly what you are looking to change. Could you post a link to to where we can see the element in question, and point out what changes you would like to make there please?
Best regards,
RikardHey badoes,
Please send us a temporary WordPress admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.
Best regards,
RikardHi sershad,
Thanks for the update. I’m not sure I understand the problem you are having though, could you please post a screenshot highlighting it, and let us know what you would like to change?
Best regards,
RikardJune 23, 2021 at 1:35 pm in reply to: Bugreport: Responsive settings on video element not working #1307152Hi,
Thanks for that. I see the problem on your site, but I can’t reproduce it on a test site: http://wpexpert.se/enfold/video-element-visibility-test/. The Youtube video is set to be hidden on mobile, and the Vimeo video on desktop, and it’s working as expected.
Could you try disabling all plugins and activate the parent theme to see if that help please? You might want to copy the site to a staging space first, if you don’t want to do this on your live site.
Best regards,
RikardHi Farzan,
You have a lot of markup in your content which seems to be unnecessary, for example:
<div class="flex_column av_two_third flex_column_div av-zero-column-padding avia-builder-el-3 el_after_av_one_third avia-builder-el-last "> <div class="tabcontainer sidebar_tab sidebar_tab_left noborder_tabs avia-builder-el-6 el_after_av_textblock avia-builder-el-last "><section class="av_tab_section"> <div id="tab-id-1-container" class="tab_content active_tab_content" aria-hidden="false"> <div class="tab_inner_content invers-color">Could you try cleaning up your content a bit to see if that helps please?
Best regards,
RikardHey brunet77,
There’s no functionality like that in the theme unfortunately, did you try searching for a plugin or third party code which might implement that for you?
Best regards,
RikardHi marty1977,
I checked the page you linked to, but all the images look sharp there on my end. Could you post a screenshot highlighting the problem please?
Best regards,
RikardHi,
Thanks for the update, I can’t find the problem unfortunately. Could you try removing all your custom CSS which is related to the menu, then add the blocks back one by one, to see when this problem starts occurring please?
Best regards,
RikardJune 23, 2021 at 12:13 pm in reply to: Wrong pricing information in Google rich text results #1307128Hi Magnus,
I’m not sure exactly how that is added/indexed to be honest with you. Have you added those prices directly in WooCommerce, or in a plugin maybe?
Best regards,
Rikard -
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