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Viewing 30 posts - 19,861 through 19,890 (of 93,423 total)
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  • Hi Kevin,

    You can upload screenshots to a service like Google Drive or Dropbox, then link to them here. No moderators have fixed IPs, but you can try the one in private.

    Best regards,
    Rikard

    in reply to: Burger menu: Open sub menu by click #1312009

    Hey Sebastian,

    Great, I’m glad that you found the setting, and thanks for the update. I’ll go ahead and close this thread for now then, please open a new thread if you should have any further questions or problems.

    Best regards,
    Rikard

    in reply to: Old preview link #1312008

    Hi,

    Thanks for that. The preview seems to be working as it should on my end, could you try checking in a different browser, or in an incognito or private browser window please? If that doesn’t help, then please let us know how to reproduce this problem.

    Best regards,
    Rikard

    in reply to: bug in form #1312007

    Hi,

    Great, I’m glad that you found the problem, and thanks for the update. Please let us know if you should need any further help on the topic or if we can close it.

    Best regards,
    Rikard

    in reply to: bug in form #1312006

    Hi,

    Great, I’m glad that you found the problem, and thanks for the update. Please let us know if you should need any further help on the topic or if we can close it.

    Best regards,
    Rikard

    in reply to: Problem with update to 4.8.4 #1312005

    Hi Maura,

    Please try the following in Quick CSS under Enfold->General Styling:

    #top .flex_column_table.av-equal-height-column-flextable:not(:first-child) {
        margin-top: 0;
    }

    Best regards,
    Rikard

    Hi,

    Thanks for that. I’m not sure why your Color Sections are losing their colour to be honest with you, but I’ve added this to your Quick CSS as a temporary solution:

    .home #testimonials, .home #av_section_2 {
      background-color: #00a2ed !important;
    }

    I’ve fixed the Icon boxes for you as well, please review your site.

    Best regards,
    Rikard

    in reply to: Widget area s #1311828

    Hey Janneke,

    Please add this to your child theme functions.php file:

    /**
     * With WP 5.8 block editor was introduced to widget page. This is currently not supported by Enfold.
     * Based on https://wordpress.org/plugins/classic-widgets/ we disable this feature.
     * 
     * If you want to use the new widget page and use a child theme add in functions.php of the child theme:
     * 
     *		$avia_config['use_block_widget_page'] = true;
     * 
     * @since 4.8.4.1
     */
    if( ! isset( $avia_config['use_block_widget_page'] ) || $avia_config['use_block_widget_page'] !== true )
    {
    	// Disables the block editor from managing widgets in the Gutenberg plugin.
    	add_filter( 'gutenberg_use_widgets_block_editor', '__return_false' );
    
    	// Disables the block editor from managing widgets.
    	add_filter( 'use_widgets_block_editor', '__return_false' );
    }

    Or you could use this plugin: https://wordpress.org/plugins/classic-widgets/

    Best regards,
    Rikard

    Hi Karl,

    I can’t reproduce these errors on a test installation running PHP 8.0.8. If you need further help with this, then please open a new thread and include WordPress admin login details in private, so that we can have a closer look at your site.

    Best regards,
    Rikard

    in reply to: Icon Box Element in Widget Area #1311801

    Hi Iain,

    This fix is already included in our current code, so it will be updated automatically with the next theme update. You shouldn’t have to do anything further than this.

    Hi Luigi,

    Great, I’m glad that you got it working. Sorry again for the problem.

    Best regards,
    Rikard

    in reply to: Woocommerce change position "in stock" #1311798

    Hi,

    Thanks for letting us know, I’ll go ahead and close this thread for now then. Please open a new thread if you should have any further questions or problems.

    Best regards,
    Rikard

    in reply to: Remove this post #1311794

    Hey tr33fall,

    Thanks for the update, I’ll go ahead and close this thread for now then. Please open a new thread if you should have any further questions or problems.

    Best regards,
    Rikard

    in reply to: Color Section Don't get Youtube Video As Background #1311727

    Hi wzshop,

    Please open a new thread and include WordPress admin login details in private, so that we can have a closer look at your site.

    Best regards,
    Rikard

    in reply to: Color Section Don't get Youtube Video As Background #1311726

    Hi Gal,

    I tried the video you are using on a local installation, and it’s working as it should there. Could you try updating the theme to the latest version (4.8.4) to see if that helps please? https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update.

    Best regards,
    Rikard

    in reply to: Videos are not loaded anymore #1311725

    Hi wzshop,

    Please open a new thread and include WordPress admin login details in private, so that we can have a closer look at your site.

    Best regards,
    Rikard

    in reply to: Videos are not loaded anymore #1311724

    Hi bsingenberger,

    Please send us a temporary WordPress admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.

    Best regards,
    Rikard

    in reply to: Share this Entry Enfold 4.8.4 #1311723

    Hi David,

    Thanks for that. The URL you posted only leads to the URL shortener site though. Please send us a temporary WordPress admin login and login URL so that we can have a closer look at your site. You can post the details in the Private Content section of your reply.

    Best regards,
    Rikard

    Hi George,

    Sorry for the problem. We can try to fix this for you if you provide us with admin WordPress login details in private. Make sure that the Appearance->Editor functionality is active on your installation. If it’s not, or if you should prefer to roll back to 4.8.3, then please provide us with FTP login details as well, and verify that you have backups of the site.

    Best regards,
    Rikard

    in reply to: Sentence case for H1 #1311721

    Hey GenicsAustralia,

    You can set that under Enfold->Advanced Styling. Add the H1 element to the list, then look for the Text Transform option, and set that to None.

    Best regards,
    Rikard

    Hi,

    Thanks for the login details. I’m not sure exactly what went wrong here, but all your content was visible on the front end. The problem was that the text was white on white background. I added some code to Quick CSS, and changed the colours of the buttons, so it’s visible again. I’m not sure how it used to look though? You should be able to make most settings yourself in the element options, but if you need help with styling, then please let us know here.

    Best regards,
    Rikard

    in reply to: Yoast video Plugin #1311716

    Hi Karl,

    Thanks for the update, and for your kind words :-)

    We’ll keep this thread open, and I will update you here if there is any progress on this matter.

    Best regards,
    Rikard

    in reply to: Icon text box #1311695

    Hi Sam,

    Sorry for the problem, this was unfortunately introduced with the latest theme update. If you could provide us with admin WordPress login details in private, then we can try to fix it for you. Please make sure that the Appearance->Theme Editor functionality is active on your installation. If it’s not, then please share FTP login details with us as well.

    Best regards,
    Rikard

    Hey dominiquehurley,

    This is a problem which we unfortunately introduced with the latest theme update. Please send us a temporary WordPress admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply. Also make sure that the Appearance->Theme Editor functionality is enabled on your installation. If it’s not, then please include FTP login details as well.

    We can only provide support via this forum, we can’t handle threads both here and via email.

    Best regards,
    Rikard

    Hi,

    Thanks for the login details. Could you try disabling file compression under Enfold->Performance, to see if that help please?

    Best regards,
    Rikard

    in reply to: Font loading issue, flickering and changing color #1311689

    Hi,

    Thanks for the update. Please send us a temporary WordPress admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.

    Best regards,
    Rikard

    in reply to: Changing alignment of a caption on Fullscreen Slider #1311688

    Hey Dzimnikov,

    Please try the following in Quick CSS under Enfold->General Styling:

    .home #fullscreen_slider_1 .slide-2 .slideshow_align_caption {
      text-align: right;
    }

    Best regards,
    Rikard

    in reply to: problem embedding iframe #1311687

    Hey hostworks,

    It looks like you have double quotes around the URL:

    "“https://www.gettingthereguide.com/latest_info”"

    Please try fixing that.

    Best regards,
    Rikard

    in reply to: My site crashed after update of theme #1311686

    Hi,

    The latest version of the theme works fine with WordPress 5.8, but we did introduce some issues with the new theme version. If your site is currently working, then it might be better if you hold off with updating, until the next release of the theme.

    Best regards,
    Rikard

    Hi Mark,

    Sorry for the problem. Please send us a temporary WordPress admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply. Also make sure that the Appearance->Theme Editor functionality is active on your site. If it’s not, then please share FTP login details with us as well.

    Best regards,
    Rikard

    Hey flfeadmin,

    I can’t see anything like that on your site, could you try loading it in an incognito or private browser window to see if that helps please? If not, then please share a screen cast of the problem which you are seeing on your end.

    Best regards,
    Rikard

Viewing 30 posts - 19,861 through 19,890 (of 93,423 total)