Hey wtechgr,

You could try using an iframe, I’m not sure I see the point of doing what you are looking to do though?

Best regards,
Rikard

Hey Jochen,

Thanks for the screenshot, and sorry for the late reply. I checked your site using Chrome, but I can’t reproduce the problem on any screen size. Could you let us know how we can reproduce the results you are getting on our end please?

Best regards,
Rikard

Hi Paul,

Thanks for the update, and sorry again for the problems and late reply. Please hold off with updating your sites until we have a new release available of the theme, we are planning a new release on Monday. That should hopefully resolve the problems you are seeing on the staging site.

It’s ok to jump version when updating.

Best regards,
Rikard

Hi MarioAli,

Thanks for the update, and sorry for the late reply. I’m not sure exactly what is going wrong on your site unfortunately, but I don’t think the theme is causing the problems. I know you mentioned that disabling plugins and restoring an old version of the theme did not work, but I don’t see any other means of checking both of those options again. Was everything working as it should when you were running 4.8.3? If so, then we can roll back your site to that version. If you would like us to do that, then please include FTP login details in private as well, and verify that you have backups of the site.

Best regards,
Rikard

Hi OmarSG,

Thanks for the login details. I’m not sure exactly what is going wrong on your site unfortunately. We can roll your site back to 4.8.3, if you would like that, then please include FTP login details in private as well, and verify that you have backups of the site.

Best regards,
Rikard

Hi,

Sorry for the late reply. I’ve added this in your Quick CSS box:

body .container_wrap .hr.avia-builder-el-last, body .container_wrap .hr.avia-builder-el-first {
    margin: 0;
}

Could you confirm that things are working as they should now please? If not then we can help you with rolling back your site to 4.8.3. If you would like that, then please include FTP login details in private as well, and verify that you have backups of the site.

Best regards,
Rikard

Hi,

Please try this instead:

.linea .hr-inner {
  border-top-width: 15px !important;
}

Best regards,
Rikard

Hi,

Thanks for the login details. I can see the same problems on your site on my end, but I’m not sure exactly what is causing them though. If you want to, then we can roll your site back to 4.8.3. If you would like that, then please provide us with FTP login details in private as well, and verify that you backups of your sites. We are planning a new release on Monday, but I can’t promise you that it will fix the problems you are having.

Best regards,
Rikard

Hi,

Thanks for that. I don’t think this is generated by the theme, you can verify that if you install and activate one of the default WordPress theme. Also please try to disable all plugins, to see if the warnings are generated by any of them.

Best regards,
Rikard

Hi James,

I tried deactivating plugins, but it’s not possible to deactivate WP Rocket for some reason. Could you try on your end as well, to verify the behaviour please? I very much doubt that this problem is caused by the theme. If you want to verify that, then please activate one of the default WordPress themes, and try deactivating the plugin again. Also, it might be a good idea to reach out to your hosting provider about this problem.

We can try to help you out if you want to roll back to an earlier version of the theme via FTP, but it might be easier if you could do it yourself. We can provide you with the theme files, if you want to give it a go yourself.

Best regards,
Rikard

Hey m,

Please send us a temporary WordPress admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.

Best regards,
Rikard

Hi,

Thanks for the screencasts. I can’t reproduce the problems you are seeing on your end though, the images are showing up fine when I check. Could you try a different browser, or use an incognito or private browser window, to see if that helps please?

Best regards,
Rikard

Hi Robert,

If you explain a bit further where you want to apply this, then we can give you example CSS to try out. Also please post a link to where we can see the element in question.

Best regards,
Rikard

Hi,

Thanks for the update. I see that you are adding that image in a text block, and there is an overlay added, but it’s also hidden in the markup. If you use the Image element from the Layout builder, then the overlay will show. Please try that out instead.

Best regards,
Rikard

Hi Harry,

I can’t see any error message on the page you linked to, how can reproduce the problem you are seeing on your end?

Best regards,
Rikard