Hi,

Thanks for that, we have access to the site now. I tried editing a few pages, but it looks to be working as it should on my end. Could you post direct links to example pages which you are having problems with please?

Best regards,
Rikard

Hey esotEric,

Please send us a temporary WordPress admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.

Best regards,
Rikard

Hi,

Thanks for the login details. Does your site have a URL as well?

Best regards,
Rikard

Hey Dianne Civil,

Please send us a temporary WordPress admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply. Also please point out the page where you are seeing this problem. You can use the email in private, just remember to post the login details here in private, so that all moderators can access them.

Best regards,
Rikard

Hi,

Thanks for sharing this. Are you using the Blog Posts element on the News page, or are you using the default template? I’m guessing that you are still running 4.8.3 on the site in question? If not, then please give us access to it in private, so that we can have a closer look.

Best regards,
Rikard

Hey thebirdbath,

The login details you posted are not working, please check and verify.

Best regards,
Rikard

Hey CodeSamurai,

Please send us a temporary WordPress admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.

Best regards,
Rikard

Hey rixi,

Please add this to your functions.php file:

/**
* With WP 5.8 block editor was introduced to widget page. This is currently not supported by Enfold.
* Based on https://wordpress.org/plugins/classic-widgets/ we disable this feature.
*
* If you want to use the new widget page and use a child theme add in functions.php of the child theme:
*
*		$avia_config['use_block_widget_page'] = true;
*
* @since 4.8.4.1
*/
if( ! isset( $avia_config['use_block_widget_page'] ) || $avia_config['use_block_widget_page'] !== true )
{
 // Disables the block editor from managing widgets in the Gutenberg plugin.
 add_filter( 'gutenberg_use_widgets_block_editor', '__return_false' );

 // Disables the block editor from managing widgets.
 add_filter( 'use_widgets_block_editor', '__return_false' );
}

Or try installing this plugin: https://wordpress.org/plugins/classic-widgets/

Best regards,
Rikard

Hey agentbuzzdev,

This is not really our area of expertise, maybe you could try searching for the problem instead?

Best regards,
Rikard

Hi,

Please check the file in private.

Best regards,
Rikard

Hey rpetru,

Thanks for the login details. I tried to edit a few pages and posts, but I can’t see any problems on my end. Is this happening on specific pages and posts maybe? If not, then please try loading the site in a different browser, or try checking in an incognito or private browser window, to see if that helps.

Best regards,
Rikard

Hey sealmaster,

Thanks for that. How can we access the backend of the lessons?

I see that you are running an old PHP version on the server, please consider updating to 7.4 or higher.

Best regards,
Rikard

Hi,

Thanks for that.

Life support site: I’m not sure if this is theme related, does the same thing happen if you activate one of the default WordPress themes?

Doggies site: I see the section you are referring to, but it seems to be working as it should on my end: https://imgur.com/a/EFQchhG. Could you let us know how to reproduce the problem you are seeing on your end please?

For future support requests, please try to stick to one problem per thread.

Best regards,
Rikard

Hi,

You have padding applied to the logo:

.logo img {
    padding: 38px;
}

It looks to be added in Quick CSS, please check there and remove it if you can find it. If you need further help, then please include admin WordPress login details in private.

Best regards,
Rikard

Hi,

Thanks for the update. Just let us know here when you are done.

Best regards,
Rikard