Page 640 – Support | Kriesi.at – Premium WordPress Themes

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August 10, 2021 at 1:07 pm in reply to: Problems after Update 4.8.6 | Accordion & Seperator Padding #1316057

Rikard
Keymaster

Hi Daniela,

Thanks for the update. If you can provide us with a test installation, then that would be preferable. Also please make sure that you update the theme to the latest version (4.8.6.1).

Best regards,
Rikard

August 10, 2021 at 1:04 pm in reply to: problems with preview and backend error #1316052

Rikard
Keymaster

Hi,

Thanks for the update. I tried logging into your site, but the password link doesn’t display a password anymore. Please check it, or post a regular text password here in private instead.

Best regards,
Rikard

August 10, 2021 at 1:01 pm in reply to: After update: negative spacing creates more space #1316051

Rikard
Keymaster

Hi,

Thanks for the update. I see the same problem on your site, but I can’t reproduce it on a test installation using the current version of the theme (4.8.6.1), could you try updating to that please? The styling is there on your site, but it’s being overridden by what looks to be old CSS for some reason.

Best regards,
Rikard

August 10, 2021 at 7:36 am in reply to: parchached themeforest #1315969

Rikard
Keymaster

Hi Bert,

Thanks for that. I’ve uploaded the latest version of the theme for you, but it looks like your current theme settings are not applying after that. Please try to activate the new version under Appearance->Themes, then update the theme options to reflect your current settings.

Best regards,
Rikard

August 10, 2021 at 7:18 am in reply to: Review field missing since last update #1315967
Rikard
Keymaster
Hi,

Thanks for the update. You can try to adjust the height of the tab on mobile, using this CSS:
```
@media only screen and (max-width: 767px) {
.postid-2790 #av-tab-section-2-7 .av-layout-tab-inner {
  height: 10000px !important;
  overflow: visible !important;
}
}
```
Best regards,
Rikard
August 10, 2021 at 7:11 am in reply to: Video in slider not working #1315965

Rikard
Keymaster

Hi,

Thanks for the login details. The update is available if you check manually under Enfold->Theme update. You could also try to install and configure this plugin: https://envato.com/market-plugin/

Best regards,
Rikard

August 10, 2021 at 6:59 am in reply to: Spacing social icons #1315962

Rikard
Keymaster

Hi Erik,

Great, I’m glad that you got it working. Please let us know if you should need any further help on the topic or if we can close it.

Best regards,
Rikard

August 10, 2021 at 6:57 am in reply to: Programmer wanted #1315961

Rikard
Keymaster

Hi Max,

We’ll leave this thread open on the forum, in case someone should be interested. If you don’t get any responses, then you can try to find someone on freelancer networks.

Best regards,
Rikard

August 10, 2021 at 6:50 am in reply to: Automatic style tags in footer page #1315959

Rikard
Keymaster

Hi Jeannette,

Thanks for the update. Please let us know if you should need any further help on the topic or if we can close it.

Best regards,
Rikard

August 10, 2021 at 6:48 am in reply to: (presumably) spacings changed/settings ignored after updates #1315958

Rikard
Keymaster

Hi,

Thanks for the update, and for sharing your solution. It’s much appreciated :-)

Best regards,
Rikard

August 10, 2021 at 6:45 am in reply to: Fullwidth slider, set min height for background video? #1315957

Rikard
Keymaster

Hi,

Great, I’m glad that you found a solution. Please let us know if you should need any further help on the topic or if we can close it.

Best regards,
Rikard

August 10, 2021 at 6:44 am in reply to: Videos are not loaded anymore #1315956

Rikard
Keymaster

Hi Beat,

Thanks for the update. We’ll keep this thread open, in case someone else should have the same problem.

Best regards,
Rikard

August 10, 2021 at 6:42 am in reply to: Probelm with spacing in the mobile layout of my website #1315955

Rikard
Keymaster

Hi,

Great, I’m glad that you got it working. Please let us know if you should need any further help on the topic or if we can close it.

Best regards,
Rikard

August 10, 2021 at 6:33 am in reply to: 4.85 Update Support #1315952

Rikard
Keymaster

Hi Paul,

Version 4.8.6.1 was released yesterday, you can check the change log here: https://kriesi.at/documentation/enfold/changelog/

Best regards,
Rikard

August 10, 2021 at 6:32 am in reply to: Xtra Info line-break #1315951

Rikard
Keymaster

Hi,

Great, I’m glad that we could help. Please let us know if you should need any further help on the topic or if we can close it.

Best regards,
Rikard

August 10, 2021 at 6:31 am in reply to: Masonry Gallery Not Working After Latest Update #1315950

Rikard
Keymaster

Hi,

Great, I’m glad that you got it working, and thanks for the update. Please let us know if you should need any further help on the topic or if we can close it.

Best regards,
Rikard

August 10, 2021 at 6:30 am in reply to: Social Icons only visible when logged in #1315949

Rikard
Keymaster

Hi,

Great, I’m glad that you got it working. Please let us know if you should need any further help on the topic or if we can close it.

Best regards,
Rikard

August 10, 2021 at 5:53 am in reply to: After updating to 4.8.4 a whole section of my website is not working #1315945

Rikard
Keymaster

Hi Toby,

Thanks for the update. Version 4.8.6.1 is available now if you want to try that out. I would advise that you check the update on a staging version of your site first, to make sure you are not having any problems.

Best regards,
Rikard

August 10, 2021 at 5:50 am in reply to: Slideshow and image module not working !? #1315944

Rikard
Keymaster

Hey Paul,

It looks like a http/https problem, please send us a temporary WordPress admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.

Best regards,
Rikard

August 10, 2021 at 5:47 am in reply to: loosing last update / color section when saving a page #1315943

Rikard
Keymaster

Hi,

Thanks for the update. I still can’t reproduce the problem on my end though, could you give us further instructions on what exactly you are doing when the content disappears? I tried the steps in your video, but the content remains on my end. Also, like I wrote earlier, the only situation when content disappears from the Layout Builder, is when there is open html markup in the content above it.

Best regards,
Rikard

August 10, 2021 at 5:35 am in reply to: Change the hyperlink color just in a custom widget area #1315941

Rikard
Keymaster

Hi,

Great, I’m glad that you found a solution, and thanks for the update. Please let us know if you should need any further help on the topic or if we can close it.

Best regards,
Rikard

August 10, 2021 at 5:34 am in reply to: Upgrading to later version of Enfold causes critical error #1315940

Rikard
Keymaster

Hi Iain,

Great, I’m glad that you got things working, and thanks for the update. Please let us know if you should need any further help on the topic or if we can close it.

Best regards,
Rikard

August 10, 2021 at 5:32 am in reply to: Demo upload fail #1315939

Rikard
Keymaster

Hi,

Sorry for the problem. Please send us a temporary WordPress admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.

Best regards,
Rikard

August 10, 2021 at 5:31 am in reply to: Caching problem #1315938

Rikard
Keymaster

Hey sasha,

Where can we see and reproduce the problem you are having?

Best regards,
Rikard

August 10, 2021 at 5:30 am in reply to: Icon List Malfunction #1315937

Rikard
Keymaster

Hi,

Thanks for that. I tried recreating your layout on a test page, and everything seems to be working as it should there. Could you continue working on that page instead please?

Best regards,
Rikard

August 10, 2021 at 5:19 am in reply to: Need Previous versions 4.6.1 and 4.7.6.3 #1315935

Rikard
Keymaster

Hi,

Thanks for the update, I’ll go ahead and close this thread for now then. Please open a new thread if you should have any further questions or problems.

Best regards,
Rikard

August 10, 2021 at 5:18 am in reply to: Enfold 4.8.5 – Enfold theme causing errors #1315933

Rikard
Keymaster

Hi,

Thanks for the update, I’ll go ahead and close this thread for now then. Please open a new thread if you should have any further questions or problems.

Best regards,
Rikard

August 10, 2021 at 5:16 am in reply to: Avia Layout Builder not working with established pages #1315932

Rikard
Keymaster

Hi James,

Great, I’m glad to hear that everything is working as it should now. We didn’t change anything on your site, so I’m not sure what could have been going wrong. We’ll keep this thread open for you, in case you should experience similar problems in the future.

Best regards,
Rikard

August 10, 2021 at 5:14 am in reply to: The events calendar new design with ENFOLD theme #1315931

Rikard
Keymaster

Hey ppi37,

Thanks for the screenshots. Could you post a link to an example page so that we can have a closer look as well please?

Best regards,
Rikard

August 10, 2021 at 5:11 am in reply to: Padding-bottom of text widget #1315930

Rikard
Keymaster

Hey dommelstroom,

I can’t see any bottom padding on that element, did you manage to find a solution already? If not, then please let us know what you are looking to achieve.

Best regards,
Rikard
Author

Posts

Viewing 30 posts - 19,171 through 19,200 (of 93,423 total)

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