Viewing 11 posts - 1 through 11 (of 11 total)
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  • August 9, 2021 at 5:52 am #1315210
    gibiecova

    hello, I have been trying to upload the medical demo to my site: enfold version: 4.8.6 / PHP 8 and it keeps asking me to refresh and try again…? Im not sure where to download the demo files to try ftp. Can someone please help?

    • This topic was modified 3 years, 8 months ago by gibiecova.
    August 9, 2021 at 11:38 am #1315823
    gibiecova
    This reply has been marked as private.
    August 10, 2021 at 5:32 am #1315939
    Rikard

    Hi,

    Sorry for the problem. Please send us a temporary WordPress admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.

    Best regards,
    Rikard

    August 10, 2021 at 5:39 am #1315942
    gibiecova
    This reply has been marked as private.
    August 11, 2021 at 6:13 am #1316189
    Rikard

    Hi,

    Thanks for that. The login details you posted are not working though, please check and verify.

    ERROR: Incorrect username or password.

    Best regards,
    Rikard

    August 11, 2021 at 6:17 am #1316194
    gibiecova
    This reply has been marked as private.
    August 12, 2021 at 5:29 am #1316353
    gibiecova
    This reply has been marked as private.
    August 12, 2021 at 12:58 pm #1316429
    Rikard

    Hi,

    Thanks for the update, the login details are working now. I tried to import the medical demo for you, but I’m seeing the same problem on my end as well. Your server is responding with 500 internal server error on the admin-ajax.php WordPress file. I’m not sure why that is unfortunately, could you try reaching out to your hosting provider to see if they can spot the problem please?

    Best regards,
    Rikard

    August 12, 2021 at 2:01 pm #1316448
    gibiecova
    This reply has been marked as private.
    August 13, 2021 at 3:21 am #1316499
    gibiecova
    This reply has been marked as private.
    August 14, 2021 at 6:09 am #1316708
    Rikard

    Hi,

    Great, I’m glad that you found the problem, and thanks for sharing your solution. It’s much appreciated :-)

    Best regards,
    Rikard

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