Page 63 – Support | Kriesi.at – Premium WordPress Themes

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November 15, 2024 at 9:43 pm in reply to: I can’t see the layout builder? #1471437

Rikard
Keymaster

Hey dorisb123,

Which version of the theme and WordPress are you running? Please make sure that they are both the latest ones. If you should need further help, then please post admin WordPress login details in private.

Best regards,
Rikard

November 15, 2024 at 4:54 pm in reply to: Drop Cap Color #1471424

Rikard
Keymaster

Hey davevi,

Could you post a link to where we can see the elements in question please?

Best regards,
Rikard

November 15, 2024 at 4:53 pm in reply to: Change Portfolio item Font color depending on category #1471423

Rikard
Keymaster

Hi,

Thanks for the update, we’ll close this thread for now then. Please open a new thread if you should have any further questions or problems.

Best regards,
Rikard

November 15, 2024 at 4:53 pm in reply to: Menue disappeared #1471422

Rikard
Keymaster

Hi,

The theme is compatible with that PHP version. If you are getting errors then we would need to see an error log to help you out further. You could also try a low PHP version.

Best regards,
Rikard

November 15, 2024 at 4:49 pm in reply to: Error on Contact Page #1471421

Rikard
Keymaster

Hey taubate13,

What happens if you select not to show a sidebar in the Layout menu while editing the page in question?

Best regards,
Rikard

November 15, 2024 at 4:44 pm in reply to: The Layer Slider feature is not usable #1471420

Rikard
Keymaster

Hey netzwerkstatt,

I cannot reproduce this problem on a test installation, where can we see the problem on your site?

Best regards,
Rikard

November 15, 2024 at 4:39 pm in reply to: Outdated Woocommerce Templates #1471419

Rikard
Keymaster

Hey wlashack,

If the templates in question are added to a child theme, then you need to update them yourself. Templates in a child theme are there to override the templates in the parent.

Best regards,
Rikard

November 15, 2024 at 4:37 pm in reply to: I do not have the correct easy slider with all options #1471418

Rikard
Keymaster

Hi,

Thanks for the update. Please let us know if you should need any further help on the topic, or if we can close it.

Best regards,
Rikard

November 15, 2024 at 4:34 pm in reply to: Theme size too big #1471415

Rikard
Keymaster

Hey tcampaner,

Did you activate the option to delete old CSS and JS files under Enfold->Performance?

Best regards,
Rikard

November 15, 2024 at 9:15 am in reply to: Backend of website not accessible since update to WC 9.4.1 #1471378

Rikard
Keymaster

Hey philipbrook,

Thanks for the login details. On which page can we see the problem in question?

Best regards,
Rikard

November 14, 2024 at 7:58 pm in reply to: Enfold compatibility with WordPress 6.7 #1471335

Rikard
Keymaster

Hi,

The only problem we have encountered is what VAIA Digital wrote above, as fix for this will be included in the next release of the theme.

Best regards,
Rikard

November 14, 2024 at 7:55 pm in reply to: WP 6.7 Upgrade #1471334

Rikard
Keymaster

Hi,

Great, I’m glad to hear that you got things working, and thanks for the updates. Please let us know if you should need any further help on the topic, or if we can close it.

Best regards,
Rikard

November 14, 2024 at 1:49 pm in reply to: WP 6.7 upgrade – problem #1471313

Rikard
Keymaster

Hey Omar Skapti,

Did you try to turn debugging off in WordPress? https://developer.wordpress.org/advanced-administration/debug/debug-wordpress/

Best regards,
Rikard

November 14, 2024 at 1:43 pm in reply to: Form deosn’t work anymore (SOLVED) #1471312
Rikard
Keymaster
Hey koomo,

It’s possible to select a date and to type, but the styling of the text is set to the same colour as the background. Please try this in Quick CSS to adjust the colours:
```
#top .avia-datepicker-div a {
  color: blue;
}

#top .main_color input[type="text"] {
  color: green;
}
```
Best regards,
Rikard
November 14, 2024 at 9:16 am in reply to: WP 6.7 Upgrade #1471303

Rikard
Keymaster

Hi,

Sorry for the problem. The only issue that we are aware of is what VAIA Digital posted above – if the LayerSlider is disabled then the Layout Builder will disappear if the Block Editor is used. You can get around this by activating the LayerSlider, or use the Classic Editor until the next theme update.

Best regards,
Rikard

November 14, 2024 at 9:12 am in reply to: Huge sizes of /wp-content/uploads/dynamic_avia – how to prevent and fix? #1471302

Rikard
Keymaster

Hi,

We had a problem with files not deleting properly in the past, so what you are seeing on your server is likely a result of that. Once the files are deleted, you should not have this problem again. If you are running a caching plugin then you can leave that setting off, since the files that might be used by the caching plugin will be deleted otherwise.

Best regards,
Rikard

November 14, 2024 at 9:09 am in reply to: Advanced Options: Customize Typography Settings not working #1471301

Rikard
Keymaster

Hi,

Thanks for the update. I’ve set the font size for the h2 element to default under Advanced Styling, you can see that the sizes that you have set under General Styling->Typography are now applying.

Best regards,
Rikard

November 13, 2024 at 4:22 pm in reply to: Advanced Options: Customize Typography Settings not working #1471248

Rikard
Keymaster

Hi,

If you take the h2 element as an example; you need to remove the h2 element from Advanced Styling, or not set the font size there. Otherwise that setting will override what you have set under General Styling->Typography.

Best regards,
Rikard

November 13, 2024 at 4:10 pm in reply to: text block on color section not displaying on firefox #1471243

Rikard
Keymaster

Hi,

Thanks for the update. Please let us know if you should need any further help on the topic, or if we can close it.

Best regards,
Rikard

November 13, 2024 at 4:10 pm in reply to: There has been a critical error on your website. #1471241

Rikard
Keymaster

Hi,

We can’t say that for sure, but 500 server errors is not something that you should expect during any update. We’ll keep this thread open for you.

Best regards,
Rikard

November 13, 2024 at 4:06 pm in reply to: Menue disappeared #1471240

Rikard
Keymaster

Hi,

Thanks for that. I see that you are running an old version of the theme, could you try to update to the latest version (6.0.6) to see if that helps please? The update to 6.0.6 has to be done manually from the version you are running, please refer to my replies in this thread: https://kriesi.at/support/topic/enfold-4-5-theme-update-update-failed-download-failed-a-valid-url-was-not-pro/#post-1021541
You can either update manually via FTP: https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update, or upload the theme as if it was new under Appearance->Themes->Add New Theme.
If that doesn’t work then please try to delete the whole theme folder, then replace it with the new version. Make sure that you have backups of the site before starting updating.
Also please read this after you have updated: https://kriesi.at/documentation/enfold/theme-registration/

Also make sure that you running the latest version of WordPress, and consider updating your PHP version to 8.x.

Best regards,
Rikard

November 13, 2024 at 4:00 pm in reply to: I do not have the correct easy slider with all options #1471239

Rikard
Keymaster

Hi,

Thanks for that, the options in the first screenshot looks correct though. Which options are you looking for exactly?

Best regards,
Rikard

November 13, 2024 at 3:58 pm in reply to: Debug errors sinse WP update #1471238

Rikard
Keymaster

Hi,

This is a notice only, and should not cause any problems on your site. Also, the notice is thrown on a default WordPress file, are you sure that it’s caused by Enfold?

Best regards,
Rikard

November 13, 2024 at 2:31 pm in reply to: Huge sizes of /wp-content/uploads/dynamic_avia – how to prevent and fix? #1471232

Rikard
Keymaster

Hey MORTULGAAH,

Did you activate the option to delete old CSS and JS files under Enfold->Performance?

Best regards,
Rikard

November 13, 2024 at 2:30 pm in reply to: text block on color section not displaying on firefox #1471230

Rikard
Keymaster

Hey Munford,

Where can we see and reproduce the problem that you are having? If this is caused by a plugin in your local browser, then there’s likely not much we can do about it.

Best regards,
Rikard

November 13, 2024 at 2:22 pm in reply to: Blog posts not updating automatically #1471229

Rikard
Keymaster

Hi,

Thanks for that. I tried adding a new post and to edit an existing one, and the changes reflect on the front end when doing both. How can we reproduce the problem that you are seeing on your end?

Best regards,
Rikard

November 13, 2024 at 2:17 pm in reply to: There has been a critical error on your website. #1471227

Rikard
Keymaster

Hey Munford,

Both of your sites seem to be working as they should on my end. If this is not reproducible, then it was likely only something temporary.

Best regards,
Rikard

November 13, 2024 at 11:34 am in reply to: I do not have the correct easy slider with all options #1471209

Rikard
Keymaster

Hi,

Thanks for that. Which options are you missing?

Best regards,
Rikard

November 13, 2024 at 11:31 am in reply to: Wordfence scan : “sodium compact” #1471208

Rikard
Keymaster

Hey Hank,

We can’t answer questions about Wordfence unfortunately, please try reaching out to their support instead.

Best regards,
Rikard

November 13, 2024 at 11:30 am in reply to: Change Woocommerce Thank you page title #1471207

Rikard
Keymaster

Hi,

Thanks for the update, we’ll close this thread for now then. Please open a new thread if you should have any further questions or problems.

Best regards,
Rikard
Author

Posts

Viewing 30 posts - 1,861 through 1,890 (of 92,375 total)

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