Forum Replies Created
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September 5, 2021 at 5:29 am in reply to: Color Section background image not working on Phone, Pages acting werid? #1319755
Hi,
Thanks for the update and clarification. I think you are having the same problem as the user in this thread: https://kriesi.at/support/topic/all-enfold-sites-crash-because-of-wrong-css-mime-type/. Could you try the suggestions in that thread please?
Best regards,
RikardHi,
Great, I’m glad that you found a solution, and thanks for the update. Please let us know if you should need any further help on the topic or if we can close it.
Best regards,
RikardSeptember 4, 2021 at 10:15 am in reply to: All new updates on frontpage to generate an excel sheet or email? #1319734Hi,
Thanks for the update. Most of those could be useful to other users, so if you don’t mind, then we’ll keep them all on forum?
Best regards,
RikardSeptember 4, 2021 at 10:12 am in reply to: Enfold 4.8.3 problem wp-admin with demo One page Agency #1319733Hi Clementine,
Great, I’m glad to hear that things are working as they should again. Please let us know if you should need any further help on the topic or if we can close it.
Best regards,
RikardSeptember 4, 2021 at 10:09 am in reply to: Background images content section disappeared/not displayed after update #1319732Hi,
We can’t be responsible for problems caused by third party plugins, but I’m guessing that the problem is due to caching/minification on your site. Try clearing all caches and minification, and deactivate the plugins. Then you can activate them back one by one to see when the problems start. Also try deactivating file compression under Enfold->Performance.
Best regards,
RikardHi,
Thanks for the update. I turned off file compression for JavaScript in the theme options as well, and the toggles are working after that, please see private. I can’t see any problem with the LayerSlider though, could you try to explain that problem a bit further please?
Best regards,
RikardHey Claudia,
1. Please try this CSS, instead of floating the li elements:
.html_header_top.html_bottom_nav_header #header_main_alternate .main_menu { width: auto; float: right; }2. I’m not sure I understand your intentions here, could you post a screenshot highlighting them please? Or you could try to explain what you are looking to achieve a bit further.
Best regards,
RikardHi,
Great, I’m glad that you got it working. Please let us know if you should need any further help on the topic or if we can close it.
Best regards,
RikardHi,
Thanks for letting us know, I’ll close this thread for now then. Please open a new thread if you should have any further questions or problems.
Best regards,
RikardSeptember 4, 2021 at 8:57 am in reply to: Problems with paddings and borders on version 4.8.6.2 #1319724Hi,
Please send us a temporary WordPress admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.
Best regards,
RikardHey Andrew Bacon,
We are improving and supporting the as much as we can, as it’s our only product right now. Maybe you could tell us which features you would like to see in the theme?
Best regards,
RikardHey Octavio,
I’m not sure I fully understand your intentions, but I would suggest that you try 1/3 elements inside a Color Section element. The width of the Color Section can be adjusted with custom CSS.
Best regards,
RikardHey cacvaquero,
Where can we see and reproduce the problem you are having?
Best regards,
RikardHi,
Thanks for the update. The login details for that site is not working anymore, please check and verify.
ERROR: Incorrect username or password.
Best regards,
RikardHi Christiana,
Great, I’m glad that Ismael could help you out. Please let us know if you should need any further help on the topic or if we can close it.
Best regards,
RikardHi Jeannette,
Thanks for the update. Would you be able to share the content which you pasted when the error occurred please? It might be due to software like Word adding formatting to the text, which might break the layout builder. You can try to paste the content in a basic word processor like notepad or similar, before pasting it into the Text Block element as well, to see if that helps.
Best regards,
RikardHi Tia,
Thanks for the login details. I’m seeing jQuery errors on the page you linked to, what happens if you deactivate all plugins?
Best regards,
RikardHi koomo,
Thanks for that. The slider works as it should when logged in, but not when logged out, which would indicate a caching problem. What happens if you disable your caching plugin?
Best regards,
RikardHi,
Please try this CSS instead:
@media only screen and (max-width: 767px) { .responsive #top .main_color .tabcontainer .active_tab { background-color: transparent; color: #333; border-bottom: 5px solid blue; } .responsive #top .main_color .av_tab_section, .responsive #top .main_color .tabcontainer { border-color: transparent; } .js_active .tab { border-width: 0; } }Best regards,
RikardHi,
Thanks for the update. Could you post a screenshot highlighting what you would like to change please? Also, did you remove the code which you posted here?
Best regards,
RikardSeptember 4, 2021 at 5:52 am in reply to: Footer Widgets with custom HTML keep resetting and reverting #1319709Hi Eric,
Thanks for the update. I tried adding adding the markup to your second footer widget, and I’m seeing the same thing on my end as well unfortunately. I feel a bit guilty now since your widgets are messed up. I tried adding the same markup on a test installation, but it’s working as it should there. Could you try removing the content from the other widgets, to see what happens then?
Best regards,
RikardHi Alejandro,
Thanks for reaching out to us. A single license is valid for one domain, including sub domains. So if all your sites are on a single domain, then you would only need one license.
Best regards,
RikardHi Manfred,
Could you post a link to where we can see the element in question, and let us know what specific changes you would like to make there please?
Best regards,
RikardHi,
Thanks for the update. Would you be able to record your screen while reproducing this problem, then share the video with us maybe?
Best regards,
RikardHi,
Thanks for letting us know, I’ll go ahead and close this thread for now then. Please open a new thread if you should have any further questions or problems.
Best regards,
RikardSeptember 4, 2021 at 4:30 am in reply to: IS IT POSSIBLE TO ADD CUSTOM ELEMENTS VIA SHORTCODES? #1319702Hey steveparkinson1963,
Please try to enable debug mode in order to see Layout Builder shortcodes: https://kriesi.at/documentation/enfold/intro-to-advanced-layout-builder/#debug-mode. After that you should be able to copy the shortcodes in question into your blog posts. Note that you will have to do this manually.
Best regards,
RikardHi,
Thanks for the update. We’ll keep this thread open for you, in case you should have similar problems with the next theme update.
Best regards,
RikardSeptember 4, 2021 at 4:15 am in reply to: Enfold, MemberPress, and Classic Editor Interaction… #1319698Hi,
Great, I’m glad that you got things working, and thanks for the update. Please let us know if you should need any further help on the topic or if we can close it.
Best regards,
RikardHi Rony,
I’m not sure exactly what you are referring to, but that is probably default browser behaviour, it’s not theme or platform specific. You can check the image in the Media section of WordPress and remove the Description and Alternative text there. I would recommend that you keep it for SEO purposes though.
Best regards,
Rikard -
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