Page 580 – Support | Kriesi.at – Premium WordPress Themes

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November 6, 2021 at 5:43 am in reply to: Licenses #1327988

Rikard
Keymaster

Hi Peter,

Please see reply in private.

Best regards,
Rikard

November 6, 2021 at 5:28 am in reply to: Cannot Import any of the Demos #1327987

Rikard
Keymaster

Hi,

Great, I’m glad that Nikko could help you out. Please let us know if you should need any further help on the topic or if we can close it.

Best regards,
Rikard

November 6, 2021 at 5:27 am in reply to: How to connect columns? #1327986

Rikard
Keymaster

Hi,

Thanks for helping out @guenni007 :-)

Best regards,
Rikard

November 6, 2021 at 5:15 am in reply to: adding widget on menu line #1327985

Rikard
Keymaster

Hi,

We need to see the actual problem in order to help you out, could you add the widget back please?

Best regards,
Rikard

November 6, 2021 at 5:13 am in reply to: SVG logo styling not working since upgrade. #1327984

Rikard
Keymaster

Hi,

Great, I’m glad that we could help. Please let us know if you should need any further help on the topic or if we can close it.

Best regards,
Rikard

November 6, 2021 at 5:11 am in reply to: Error: This theme failed to load properly and was paused within the admin backen #1327983

Rikard
Keymaster

Hi 3DYNAMISCHVOF,

Thanks for that, I’ve forwarded your information to our developers.

Best regards,
Rikard

November 5, 2021 at 3:58 pm in reply to: Problem in Enfold theme #1327956

Rikard
Keymaster

Hi evvmedia,

Please open a new thread and include WordPress admin login details in private, so that we can have a closer look at your site.

Best regards,
Rikard

November 5, 2021 at 3:56 pm in reply to: Layout changes when inserting code to lose date and time #1327954

Rikard
Keymaster

Hi,

Thanks for letting us know, I’ll go ahead and close this thread for now then. Please open a new thread if you should have any further questions or problems.

Best regards,
Rikard

November 5, 2021 at 3:55 pm in reply to: Adjust blog posts archive page background height #1327952

Rikard
Keymaster

Hi,

Great, I’m glad that you found a solution, and thanks for the update. I’ll close this thread for now then, please open a new thread if you should have any further questions or problems.

Best regards,
Rikard

November 5, 2021 at 3:54 pm in reply to: Having a number of mobile and tablet responsive issues #1327951
Rikard
Keymaster
Hi,

5. Remove the previous code, then try this:
```
@media only screen and (min-width: 768px) and (max-width: 875px) {
  .title_container {
        margin-top: 151px;
  }
}
```
Best regards,
Rikard
November 5, 2021 at 9:54 am in reply to: Eunoia Theme #1327917

Rikard
Keymaster

Hi Daniela,

Enfold and Eunoia are not compatible unfortunately, so you would have to rebuild your site if you want to switch themes. Enfold has several ready made demos to chose from though, and the layout builder makes is easy to create custom content, so your rebuild should hopefully not take very long.

Best regards,
Rikard

November 5, 2021 at 9:19 am in reply to: can't delete enfold 4.5.7, preventing install of latest version #1327910

Rikard
Keymaster

Hi,

The FTP login details you posted are not working, please check and verify. If you want to delete it yourself, then please check in the /wp-content/themes/ folder.

Best regards,
Rikard

November 5, 2021 at 8:57 am in reply to: SOS: Center Header Logo and keep burger menu on right #1327908

Rikard
Keymaster

Hey kazumakitajima,

I’m not sure where to enter the override password. Could you let us know how to do that, or post regular login details in private please?

Best regards,
Rikard

November 5, 2021 at 8:56 am in reply to: Gutenberg Page Layout not formatting #1327907

Rikard
Keymaster

Hi Molly,

I’m not sure what the problem could be to be honest with you, could you give us access to the site so that we can see it please? Note that we’re not really experts when it comes to the Gutenberg editor, we’re here to help you out with problems in the Enfold theme and Layout Builder.

Best regards,
Rikard

November 5, 2021 at 8:53 am in reply to: Expired? #1327903

Rikard
Keymaster

Hey Rosanne,

We have recently implemented a check on the forum to see if users have valid support periods, since this is a requirement from Envato/Themeforest. If you need access to the support forum again, then please extend your support period on Themeforest, or ask your question here.

Best regards,
Rikard

November 5, 2021 at 8:31 am in reply to: Missing social icons only in mobile view #1327898

Rikard
Keymaster

Hi,

Thanks for the update. Please let us know if you should need any further help on the topic or if we can close it.

Best regards,
Rikard

November 5, 2021 at 8:29 am in reply to: Masonry gallery no longer linking after theme update #1327897

Rikard
Keymaster

Hi,

Thanks for that. The Image Link setting was not set to Use Custom Link, I changed that for you and it’s working as expected now.

Best regards,
Rikard

November 5, 2021 at 8:21 am in reply to: Learn Dash – Focus Mode #1327896

Rikard
Keymaster

Hey George,

Thanks for reaching out to us. Where did you read that? I’m not really sure what focus mode is to be honest with you, is that something you could explain a bit further as well please?

Best regards,
Rikard

November 5, 2021 at 8:07 am in reply to: SVG logo styling not working since upgrade. #1327891
Rikard
Keymaster
Hi,

You are using an SVG logo, so you can’t target the img tag, since there isn’t one. Try this instead:
```
.logo svg { 
  width: 300px; 
  height: auto;
  position: relative; top: 15px;
}
```
Your CSS looks a bit strange as @guenni007 pointed out, so if the rest of your CSS is not working, then please check it in a tool like this: http://csslint.net/

Best regards,
Rikard
November 5, 2021 at 7:41 am in reply to: Enfold Probleme mit Hintergrundbildern und -farben #1327885

Rikard
Keymaster

Hi,

I can’t see any differences when logged in or out on the page in private now, so what you did likely helped. Please note that there isn’t anything in the theme which would cause elements to show different results depending on if you are logged in or not. It does exist in caching plugins though.

Best regards,
Rikard

November 5, 2021 at 7:34 am in reply to: 4.8.7 Broke Site #1327881

Rikard
Keymaster

Hi,

Thanks for letting us know, I’ll close this thread for now then. Please open a new thread if you should have any further questions or problems.

Best regards,
Rikard

November 5, 2021 at 7:34 am in reply to: PDF link not opening #1327880

Rikard
Keymaster

Hi,

The new PDF link you posted is working both from your site, and from the direct link here on the forum on my end. The section you initially linked to still has the old link though. Please see private.

Best regards,
Rikard

November 5, 2021 at 7:28 am in reply to: Fehlermeldung Site komplett abgestürzt. Avia page builder umeldet auch fehler. #1327878

Rikard
Keymaster

Hi,

Thanks for the update. Which PHP version did you use before? Do you have server error logs which you can share with us?

Best regards,
Rikard

November 5, 2021 at 7:26 am in reply to: logo overlaps hamburger only on iPhone #1327877
Rikard
Keymaster
Hi,

Thanks for the update. Please try CSS like this to target iphone 11 pro specifically:
```
@media only screen 
    and (device-width: 375px) 
    and (device-height: 812px) 
    and (-webkit-device-pixel-ratio: 3) { 
      .responsive #top .logo {
        width: 50%;
    }
}
```
https://cmsdk.com/css3/what-are-the-iphone-11–11-pro–11-pro-max-media-queries.html

Best regards,
Rikard
November 5, 2021 at 7:21 am in reply to: Top Bar on Mobile – Does not take on Style of Top Bar in Advanced Styling / #1327875

Rikard
Keymaster

Hi,

Thanks for the update. Please send us a temporary WordPress admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.

Best regards,
Rikard

November 5, 2021 at 7:11 am in reply to: Featured color section not full width #1327873

Rikard
Keymaster

Hi Damien,

You can use a 1/1 element for that.

Best regards,
Rikard

November 5, 2021 at 7:09 am in reply to: Grid row height changed after updating Enfold #1327872

Rikard
Keymaster

Hi tammiviestinta,

Could you try updating the theme to the latest version (4.8.7.1) to see if that helps please? https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update. The fix I linked to is included in that version. Make sure to activate the option to delete the old CSS and JS files temporarily and save, under Enfold->Performance, if you can’t see any changes after the update.

Best regards,
Rikard

November 5, 2021 at 7:04 am in reply to: Thumbnail Issue #1327871

Rikard
Keymaster

Hi,

Thanks for the update. Please let us know if you should need any further help on the topic.

Best regards,
Rikard

November 5, 2021 at 7:03 am in reply to: Error: public_html/sdwo-content/themes/enfold/template-builder.php on line 151 #1327870

Rikard
Keymaster

Hi seferdemirci,

Could you try updating the theme to the latest version (4.8.7.1) to see if that helps please? https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update. If not, then please open a new thread and include WordPress admin login details in private, so that we can have a closer look at your site.

Best regards,
Rikard

November 5, 2021 at 7:01 am in reply to: Adjust blog posts archive page background height #1327869

Rikard
Keymaster

Hey FamalcoGroup,

Could you post a link to an example page please?

Best regards,
Rikard
Author

Posts

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