Hi,

Thanks for helping out @guenni007 :-)

Best regards,
Rikard

Hi evvmedia,

We can’t check your site because of the error messages. Please open a new thread and include FTP and WordPress admin login details in private, so that we can have a closer look at your site. If you have server error logs, then please share them with us as well.

Best regards,
Rikard

Hi,

If this was a general problem with the theme, then everyone would experience the same problem as you are. That is not the case, so it’s very likely that the problem is a misconfiguration on your server.

Best regards,
Rikard

Hi,

Thanks for the update. You need to add the class to the Color Section, please try that out.

Best regards,
Rikard

Hi,

Thanks for letting us know, I’ll close this thread for now then. Please open a new thread if you should have any further questions or problems.

Best regards,
Rikard

Hi,

Thanks for that. Please try the following in Quick CSS under Enfold->General Styling:

@media only screen and (max-width: 990px) {
#header .logo {
    transform: translateX(0);
    margin: 0 auto;
}
}

Best regards,
Rikard

Hi,

Thanks for the update, I’ll close this thread for now then. Please open a new thread if you should have any further questions or problems.

Best regards,
Rikard

Hey Andrew,

That is a sidebar, I selected to not show it in the Layout menu on the front page for you.

Best regards,
Rikard

Hi,

Thanks for letting us know, I’ll close this thread for now then. Please open a new thread if you should have any further questions or problems.

Best regards,
Rikard

Hi,

Thanks for the update. Did you check your header settings under Enfold->Header? You can set a custom height for the header there. I’m not sure what the login details you posted are for, please clarify that if you should need any further help.

Best regards,
Rikard

Hi,

Thanks for the update. Your support period ended 2020-05-06, so you can extend your support period on Themeforest.

Best regards,
Rikard

Hi George,

I’ve reached out to Yigit for clarification on that. Please reply to this thread once you have read it, so that it gets added back to our support queue.

Best regards,
Rikard

Hi,

Thanks for the update. The header meta problem; I can’t reproduce the problem on my end. I added the CSS in the WordPress customiser, and it’s working as it should. Please see screenshot in private.

I can’t see the other problem you are describing on my end either. I edited the Special Heading, and it’s working as expected, please see screenshot in private. Could you try using a different browser to see if that helps?

If you are not seeing changes on your actual site, then it’s likely due to local or server side caching. The theme doesn’t have any functionality for that, and there’s nothing in the theme which would delay publishing of any content.

Best regards,
Rikard

Hi,

Thanks for the update, I’m glad that you client liked the design. I’ll go ahead and close this thread for now then, please open a new thread if you should have any further questions or problems.

Best regards,
Rikard

Hey Mike,

That sounds a bit strange, I can’t tell you why the mask avatar appeared unfortunately. We’ve had other users reporting that their theme settings had been reset though, and in those cases, it was a plugin called Email before download which caused the problem.

Best regards,
Rikard