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Hey Gian Maria,
Please send us a temporary WordPress admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.
Best regards,
RikardDecember 1, 2021 at 6:43 am in reply to: Problem with Enfold child and PHP 8, 7.4 and Layerslider #1331088Hi Holger,
I can’t see which version of the theme you are running unfortunately, but I don’t think you should have any problems if you update to the latest version of the theme. To make sure that you don’t run into any problems with your live site, you could try updating on a staging copy of the site first.
Best regards,
RikardHi,
Great, I’m glad that you got it working. Please let us know if you should need any further help on the topic or if we can close it.
Best regards,
RikardHey hfhf,
Please send us a temporary WordPress admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.
Best regards,
RikardHey Andreas,
That should be possible if you try setting negative margins to the layout elements. You might need custom CSS for this though, if you need help with that, then please post a link to where we can see the actual element on your site.
Best regards,
RikardHey indigoflow,
Thanks for the login details. I activated debug mode on your installation, then I copied all the shortcodes from your home page to test page. The LayerSlider is working on the test page, and when I set that page as your home page as well. Could you continue working with the new page instead please?
Best regards,
RikardDecember 1, 2021 at 5:31 am in reply to: Blog element in grid style: user-defined ID (in ALB) not included on page #1331081Hi Jürgen,
Yes, this fix will be included in the next version of the theme.
Best regards,
RikardNovember 30, 2021 at 4:16 pm in reply to: Website URL does not land on static homepage (despite changes in settings) #1331016Hi Frits,
Great, I’m glad that Nikko could help you out. I’ll close this thread for now then, please open a new thread if you should have any further questions or problems.
Best regards,
RikardHi Giuseppe,
Great, I’m glad that Nikko could help you out. Please let us know if you should need any further help on the topic or if we can close it.
Best regards,
RikardHi,
Sure thing, we’ll let you know if we should find a solution for this problem.
Best regards,
RikardHi,
Thanks for the clarification. Please try the following in Quick CSS under Enfold->General Styling:
@media only screen and (max-width: 767px) { .page-id-2005 #av_section_3 .av_three_fourth { margin-top: 30px !important; } }Best regards,
RikardHi Oliver,
Thanks for that. I see that your server is returning 403 errors (forbidden) for all images in your media library. I’m not sure why that is unfortunately, since it’s not controlled by the theme. Could you try reaching out to your hosting provider for further help please? If you need further help from us, then please share server error logs with us. If you want to try to debug this yourself, then please try to deactivate all plugins, and activate a different theme, to see if that changes anything.
Best regards,
RikardHi Eduard,
Please send us a temporary WordPress admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply. If you could try to explain the problem a bit further as well, then that would be appreciated.
Best regards,
RikardHey Julian,
We only provide support for the Enfold theme. If you have purchased a separate version of the LayerSlider plugin, then please reach out to their support: https://layerslider.com/help/
Best regards,
RikardHi,
Thanks for the update. We’re not really familiar with the AMP plugins unfortunately, so it will be difficult for us to provide support for it. Maybe you could try reaching out to the plugin developers for further help? I’m not sure exactly why you feel that you need it, is your site mobile unfriendly if you do not use that plugin? If so, then in what way?
Font sizes; please click this button to reveal the options you are looking for: https://snipboard.io/wCMUPh.jpg
Best regards,
RikardHi,
Try this instead:
.home #layer_slider_1 .ls-wp-container { z-index: 1; }Best regards,
RikardHi,
It might be better if you hide the header widget for mobile, then add this in function.php to inject your images under the header:
function add_after_main_container() { ?> <div id="mobile-logos"> <img src="https://nordicanalytics.dk/wp-content/uploads/2021/11/115-180x180.png"> <img src="https://nordicanalytics.dk/wp-content/uploads/2021/11/b667e25c660d49b8be3cf163c65cfe1e-180x180.png"> </div> <?php } add_action('ava_after_main_container', 'add_after_main_container');Then add this in Quick CSS to hide/show the correct images:
@media only screen and (max-width: 990px) { #media_image-2 { display: none; } } @media only screen and (min-width: 991px) { div#mobile-logos { display: none; } }Best regards,
RikardNovember 30, 2021 at 6:50 am in reply to: Content Slider Hides Second Slide, but why does it also display slide name too? #1330935Hi,
Great, I’m glad that we could help. Please let us know if you should need any further help on the topic or if we can close it.
Best regards,
RikardHey instent,
Could you try updating the theme to the latest version (4.8.7.1) to see if that helps please? https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update.
Best regards,
RikardNovember 30, 2021 at 6:46 am in reply to: How to align Text to match picture with two sections #1330933Hi,
You can target the paragraph which you are looking to align if you add a class to it:
<p class="my-class">Content</p>Then add this CSS in Quick CSS:
p.my-class { margin-top: 0; }Best regards,
RikardHi Oliver,
Please open a new thread and include WordPress admin login details in private, so that we can have a closer look at your site.
Best regards,
RikardHi Paul,
Please try the following in Quick CSS under Enfold->General Styling:
#custom_html-2 .custom-html-widget a { display: table; margin: 0 auto; }Best regards,
RikardHi,
Thanks for the update. If Elementor is using Google Maps as well, then that might be the problem. I can’t say for sure though, since I can’t see any error messages or clues as to why the map is not showing though. Maybe you could use the built in Elementor functionality instead for now? We can’t provide support for problems which are caused by third party layout builders unfortunately.
Best regards,
RikardHi,
Thanks for the update, I’m glad that you got things working.
About your CSS; if it does the job, then I don’t see any problem with the CSS you are using. If you need further help, then please let us know what you would like to change, and where we can see the actual problem.
Best regards,
RikardHey emcgal,
I see that you are running an old version of the theme, could you try uploading the latest theme files via FTP to see if that helps please? https://kriesi.at/documentation/enfold/install-enfold-theme/#ftp-install. If you need help with that, then please include FTP login details in private as well, and verify that you have backups of your site.
Best regards,
RikardHey troupdim,
You can remove that in the menu under Appearance->Menus. If you can’t see the Description field there, then select to activate it under Screen Option in the top right hand corner of the screen.
Best regards,
RikardHey architektei-mey,
Could you post a link to where we can see the problem you are having please?
Best regards,
RikardHi,
Great, I’m glad that Mike could help you out. Please let us know if you should need any further help on the topic or if we can close it.
Best regards,
RikardHi,
Thanks for the update, I’m glad that you got things working. I’ll close this thread for now then, please open a new thread if you should have any further questions or problems.
Best regards,
RikardHi,
Great, I’m glad that you got it working again, and thanks for the update. I’ll go ahead and close this thread for now then, please open a new thread if you should have any further questions or problems.
Best regards,
Rikard -
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