Forum Replies Created
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Hey ernaborbas,
Could you share some further details on this problem please? A critical error doesn’t give us any clues as to what could be going wrong unfortunately. You could copy the site to a staging site and update there for example, then we could see the actual problem. If you have server error logs, then please share them with us as well.
Best regards,
RikardDecember 2, 2021 at 1:00 pm in reply to: Create site on different (sub)domain and move to other domain #1331289Hey yvons1,
That should not be a problem, if you only intend to use the license temporarily on your development server.
Best regards,
RikardDecember 2, 2021 at 12:54 pm in reply to: Problem with Enfold child and PHP 8, 7.4 and Layerslider #1331288Hi,
Thanks for the update. I uploaded the latest version of the theme for you, so updating should not be necessary. Could you share the exact error message you are getting when activating PHP 8 please? If you have server error logs, then please share those with us as well. Also, which is the exact version of PHP you are trying to activate? 8.x.x?
Best regards,
RikardHi,
Please try to do what I did, as it seems to be a caching problem. There’s nothing in the theme which would automatically change your content.
Best regards,
RikardHi Bernd,
Could you try updating the theme to the latest version (4.8.7.1) to see if that helps please? https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update.
Best regards,
RikardDecember 2, 2021 at 12:37 pm in reply to: Masonry gallery suddenly not showing on site anymore #1331284Hi Antonio,
Thanks for the login details. The SG Optimiser plugin creates problems when file compression is active in the theme. I’ve turned that off, and the page you linked to is working as it should now. If need file compression, then that option should be available for you in the plugin.
Best regards,
RikardHi,
Please send us a temporary WordPress admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.
Best regards,
RikardHi Ashley,
Thanks for the update. I created a test page and removed content which might be causing problems, and it seems to be the PDFs which you are linking to that are generating 403 forbidden errors on the server. It might be due to the spaces in the file names, could you try uploading one of your PDFs without any spaces in the file name, and try to link it on the page in private please?
Best regards,
RikardDecember 2, 2021 at 3:36 am in reply to: Content Slider reduce the distance between the content #1331249Hey Markus,
Please try the following in Quick CSS under Enfold->General Styling:
.av-layout-grid-container .av_one_fourth { margin-left: 2%; width: 23.5%; }Best regards,
RikardHey Armin-H,
Please send us a temporary WordPress admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.
Best regards,
RikardHi Jeffrey,
The styling seems to come back briefly if I deactivate the WP-Optimize Premium. Could you try clearing all caches from that plugin, then deactivate it to see if that makes any difference?
Best regards,
RikardHi,
Great, I’m glad that you got it working. Please let us know if you should need any further help on the topic or if we can close it.
Best regards,
RikardDecember 2, 2021 at 3:06 am in reply to: Problem with Enfold child and PHP 8, 7.4 and Layerslider #1331243Hi,
Thanks for that. It looks like the style.css file in the parent theme was identical to your child theme style.css file. If you edited that, then please do that in the future. A child theme is used to override the parent, so you don’t need to edit anything in the parent in order to override it. I’ve uploaded a fresh copy of the parent theme, and things look to be working as it should now. Please review your site.
Best regards,
RikardHi,
You can use the email in private. Just remember to post the login token here in private, so that all moderator have access to it.
Best regards,
RikardDecember 2, 2021 at 2:55 am in reply to: How to create a dynamic webpage where elements open content in the same page #1331241Hi,
Thanks for the update. Please let us know if you should need any further help on the topic or if we can close it.
Best regards,
RikardDecember 2, 2021 at 2:54 am in reply to: icons/images in the avia layout builder are missing #1331240Hi,
Thanks for the update. Why is your site URL and WordPress location different on the page in private?
Best regards,
RikardHi,
Thanks for that. Please send us a temporary WordPress admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.
Best regards,
RikardHi,
Thanks for the update. Please let us know if you should need any further help on the topic or if we can close it.
Best regards,
RikardDecember 1, 2021 at 2:14 pm in reply to: Problem with Enfold child and PHP 8, 7.4 and Layerslider #1331164Hi,
Thanks for the update. On all WordPress installations there should be a parent and child theme installed, if a child is being used. It should not be possible to use a child theme, unless the parent is present. Could you share FTP login details with us, so that we can have a closer look there please?
Best regards,
RikardHi,
Thanks for the update, we’ll keep this thread open for you.
Best regards,
RikardHey I-Visio,
Could you post a link to where we can see the problem you are having please?
Best regards,
RikardHi,
Thanks for the update. I’m not sure why your first page didn’t work either, but I’m glad to hear that the test page is. If you don’t want debug mode active, then you can remove the code: https://kriesi.at/documentation/enfold/intro-to-advanced-layout-builder/#debug-mode
Best regards,
RikardHi,
Thanks for that. I cleared the cache from the page and saved it, and both pages are displaying the same after that. Please review your site.
Best regards,
RikardDecember 1, 2021 at 12:20 pm in reply to: Problem with Enfold child and PHP 8, 7.4 and Layerslider #1331140Hi,
Thanks for that. I can only see a child theme installed on your site, but no parent. Where is that located? If you want to backup your theme settings, then you can do that under Enfold->Import/Export.
Best regards,
RikardHi,
Thanks for that. Does it make any difference if you activate the Delete old CSS and JS files option under Enfold->Performance? Also please make sure to save the theme options after changing that, so that the theme files will generate.
Best regards,
RikardHi,
Thanks for letting us know, I’ll close this thread for now then. Please open a new thread if you should have any further questions or problems.
Best regards,
RikardHi,
Great, I’m glad that you got it working. Please let us know if you should need any further help on the topic or if we can close it.
Best regards,
RikardDecember 1, 2021 at 12:05 pm in reply to: How to align Text to match picture with two sections #1331134Hi,
Did you add this in Quick CSS?
p.my-class { margin-top: 0; }Best regards,
RikardHi,
Please try this instead:
#custom_html-2 .custom-html-widget a { display: table !important; margin: 0 auto; }Best regards,
Rikard -
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