Hey Ivana,

Please send us a temporary WordPress admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.

Best regards,
Rikard

Hey Eliza,

We would need to inspect the problem elements in order to help you out. Could you copy the site to a staging area, and update there please?

Best regards,
Rikard

Hi,

1. Please send us a temporary WordPress admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.

2. Try this in Quick CSS:

#custom_html-3 img {
    margin-right: 10px;
}

3. And this:

#footer-page #av_section_2 .content {
    padding-top: 0;
    padding-bottom: 0;
}

4. There looks to be a paragraph at the very top of your footer page, please try removing that.

5. There’s an element at the bottom of the layout with the class wp-block-spacer added to it, please try removing it.

In the future, please open separate threads for each of your problems.

Best regards,
Rikard

Hi,

Thanks for that. I see the problem on your front page, but it seems to go away once the second slide becomes active, which make is difficult to inspect the problem in the browser. Does it make any difference if you deactivate all plugins? If not, then please try to activate debug mode: https://kriesi.at/documentation/enfold/intro-to-advanced-layout-builder/#debug-mode, then copy all the shortcodes from the problem page, to a new page.

Best regards,
Rikard

Hi,

Thanks for that. I see the problem on your site, but I can’t reproduce it on a test installation. Could you try to deactivate all plugins to see if that makes any difference please? If not then you can try to activate the parent theme as well, or recreate the element on a test page.

Best regards,
Rikard

Hey SandraSquires,

Thanks for the login details. I can’t reproduce this problem on a test installation, could you try deactivating all plugins to see if that makes any difference?

Best regards,
Rikard

Hi,

Thanks for that. Please share admin WordPress login details with us as well, so that we can have a look at the backend.

Best regards,
Rikard

Hi Vincent,

Could you post a link to where we can see the actual element on your site please?

Best regards,
Rikard

Hi Rafael,

Please try this CSS as well:

.av-masonry-gallery .av-masonry-item-no-image {
    padding: 0 !important;
}

Best regards,
Rikard

Hey Angelo,

Please try the following in Quick CSS under Enfold->General Styling:

.page-id-2297 main.content {
    padding-top: 0;
    padding-bottom: 0;
}

Best regards,
Rikard

Hi,

It works when I check in the browser, what exactly are you looking to achieve?

Best regards,
Rikard

Hi,

I see the same thing as Mike and Yigit on my end, what exactly are you looking to hide on posts? If you have a screenshot of the element, then please share that with us.

Best regards,
Rikard

Hi,

Thanks for letting us know, I’ll close this thread for now then. Please open a new thread if you should have any further questions or problems.

Best regards,
Rikard

Hi Sibylle,

Thanks for reaching out to us. Your client is running a very old version of the theme, so updating to the latest version should likely solve the problem.

The update to 4.8.x has to be done manually from the version you are running, please refer to my replies in this thread: https://kriesi.at/support/topic/enfold-4-5-theme-update-update-failed-download-failed-a-valid-url-was-not-pro/#post-1021541

You can either update manually via FTP: https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update, or use a plugin to upload the theme zip file: https://wordpress.org/plugins/update-theme-and-plugins-from-zip-file/

If that doesn’t work then please try to delete the whole theme folder, then replace it with the new version. Make sure that you have backups of the site before starting updating.

Also please read this after you have updated: https://kriesi.at/documentation/enfold/theme-registration/

We can help you out if you should have any problems with the update.

Best regards,
Rikard

Hi,

Forgot to close.

Best regards,
Rikard