Hey Peter,

This is WordPress problem unfortunately: https://core.trac.wordpress.org/ticket/54902. It will be fixed in the next WordPress release. If you need this working quicker, then please try this in your functions.php file:

function ava_custom_css_admin_mod() {
    echo '<style>
      .wp-core-ui .attachments:after {
          visibility: hidden;
          display: block;
          font-size: 0;
          content: " ";
          clear: both;
          height: 0;
      }
    </style>';
  }
  add_action('admin_head', 'ava_custom_css_admin_mod');

Best regards,
Rikard

Hi Steph,

Please try to replace header.php in your child with the content of the same file from the parent theme, to see if that helps. You can add your customisations back to that file after it has been replaced.

Best regards,
Rikard

Hi,

Thanks for the update. I’m asking where you are adding the text and images in the backend of WordPress? Not where you are adding the CSS.

Best regards,
Rikard

Hi caw67,

We can’t say that for sure, but I’m pretty confident that this bug will be fixed in WP 5.9.1. You should not have to add any fixes after you have updated to 5.9.1.

Best regards,
Rikard

Hi,

Thanks for the update. Please try this instead:

.avia-fullwidth-slider .slideshow_caption {
    padding: 320px 0 0 0;
}

.avia-fullwidth-slider .caption_container {
    padding: 0;
    width: 100%; 
    max-width: 100%;
}

.avia-fullwidth-slider h2.avia-caption-title {
    width: 100%;
}

Best regards,
Rikard

Hi,

I don’t see a problem with the CSS you are using, as long as it’s working :-)

I’ll let you know here once we have a permanent solution for this.

Best regards,
Rikard

Hey Reina,

We have a temporary fix for this problem, and we can implement it on your site if verify that you have backups of your site. Also please please include FTP login details in private, in case we should need that.

If you need to renew your support period, then please refer to this: https://help.market.envato.com/hc/en-us/articles/207886473-Extending-and-Renewing-Item-Support

Best regards,
Rikard

Hi GROSSfranz and mistermagoo8691,

If you need further help with this, or if you need the previous version of the theme, then please open a new thread.

Best regards,
Rikard

Hi,

Thanks for that. This problem seems to happen only if the columns are set to have no margin, I’m not sure if this is a bug or not, but I’ll investigate further. In the mean time, please try this CSS:

@media only screen and (min-width: 768px) and (max-width: 989px) {
.responsive .av_one_fourth.first.el_before_av_one_fourth.flex_column_div {
    clear: initial;
}
}

Best regards,
Rikard

Hey cyberculture,

The theme files should be available in the Downloads section in your Themeforest account. If you want to update from the backend of WordPress instead, then please refer to this on how to register your theme, and how to create a token: https://kriesi.at/documentation/enfold/theme-registration/

Best regards,
Rikard

Hi,

Please send us a temporary WordPress admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply. Also please point out where we can see the problems on your actual site. If you have screenshots highlighting the problems, then that would help too.

Best regards,
Rikard

Hi,

Thanks for that. The login details look to be incomplete though, I think you forgot to include a username?

Best regards,
Rikard

Hi Justine,

Thanks for the login details. I don’t think this is theme related, since I can’t reproduce the problem on a test installation. Could you try deactivating all plugins, to see if that helps please?

Best regards,
Rikard

Hi,

Please send us a temporary WordPress admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.

Best regards,
Rikard

Hey Chienya,

Thanks for reaching out to us. I’m not sure exactly what you are looking for, but we are a company which only develops a WordPress theme.

Best regards,
Rikard