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  • in reply to: Page builder elements not loading #1477206

    Hi,

    Thanks for that. What happens if you temporarily activate the parent theme?

    Best regards,
    Rikard

    in reply to: Elements to recreate law homepage 3-box lines #1477185

    Hey Silvia,

    If you activate debug mode under Enfold->Layout Builder->Show advanced options, then you paste these shortcodes to a new page in the new box which will appear under the regular layout window, and you can see exactly how that page was created:

    [av_section min_height='25' min_height_px='500px' padding='no-padding' shadow='no-border-styling' bottom_border='no-border-styling' bottom_border_diagonal_color='#333333' bottom_border_diagonal_direction='' bottom_border_style='' custom_arrow_bg='' id='' color='main_color' background='bg_color' custom_bg='' background_gradient_color1='' background_gradient_color2='' background_gradient_direction='diagonal_tb' src='https://kriesi.at/themes/enfold-law/wp-content/uploads/sites/78/2018/05/hero2-bw.png' attachment='833' attachment_size='full' attach='scroll' position='center center' repeat='stretch' video='' video_ratio='16:9' overlay_enable='aviaTBoverlay_enable' overlay_opacity='0.6' overlay_color='#084a79' overlay_pattern='' overlay_custom_pattern='' av_element_hidden_in_editor='0' av_uid='av-145nae']
    [av_one_full first min_height='' vertical_alignment='av-align-top' space='' custom_margin='aviaTBcustom_margin' margin='0px' margin_sync='true' link='' linktarget='' link_hover='' padding='0px' padding_sync='true' border='' border_color='' radius='0px' radius_sync='true' background='bg_color' background_color='' background_gradient_color1='' background_gradient_color2='' background_gradient_direction='vertical' src='' attachment='' attachment_size='' background_position='top left' background_repeat='no-repeat' animation='left-to-right' mobile_breaking='' mobile_display='' av_uid='av-jgf3pjem']
    
    [av_heading tag='h2' padding='0' heading='Working Tirelessly To Protect And Defend Your Rights' color='custom-color-heading' style='blockquote modern-quote modern-centered' custom_font='#ffffff' size='5vw' subheading_active='subheading_above' subheading_size='25' custom_class='' admin_preview_bg='rgb(34, 34, 34)' av-desktop-hide='' av-medium-hide='' av-small-hide='' av-mini-hide='' av-medium-font-size-title='' av-small-font-size-title='' av-mini-font-size-title='' av-medium-font-size='' av-small-font-size='' av-mini-font-size='' margin='150px,,150px,' av_uid='av-37xou']
    Our Goal
    [/av_heading]
    
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    [av_heading tag='h2' padding='10' heading='Insurance Litigation' color='custom-color-heading' style='blockquote modern-quote modern-centered' custom_font='' size='' subheading_active='' subheading_size='15' custom_class='' admin_preview_bg='rgb(255, 255, 255)' av-desktop-hide='' av-medium-hide='' av-small-hide='' av-mini-hide='' av-medium-font-size-title='' av-small-font-size-title='' av-mini-font-size-title='' av-medium-font-size='' av-small-font-size='' av-mini-font-size='' margin='' av_uid='av-q9d9a'][/av_heading]
    
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    <p style="text-align: center;">Lorem ipsum dolor sit amet, consectetuer adipiscing elit. Aenean commodo ligula dolor.</p>
    [/av_textblock]
    
    [av_hr class='invisible' height='20' shadow='no-shadow' position='center' custom_border='av-border-thin' custom_width='50px' custom_border_color='' custom_margin_top='30px' custom_margin_bottom='30px' icon_select='yes' custom_icon_color='' icon='ue808' font='entypo-fontello' av_uid='av-jgf4q5kq' admin_preview_bg='']
    
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    <p style="text-align: center;">Donec quam felis, ultricies nec eu, pretium quis, sem. Nulla consequat massa quis enim.</p>
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    [av_hr class='invisible' height='20' shadow='no-shadow' position='center' custom_border='av-border-thin' custom_width='50px' custom_border_color='' custom_margin_top='30px' custom_margin_bottom='30px' icon_select='yes' custom_icon_color='' icon='ue808' font='entypo-fontello' av_uid='av-jgf4q5kq-62' admin_preview_bg='']
    
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    <p style="text-align: center;">In enim justo ut, imperdiet a, venenatis vitae, justo. Donec pede justo, fringilla vel eget, arcu.</p>
    [/av_textblock]
    
    [av_hr class='invisible' height='20' shadow='no-shadow' position='center' custom_border='av-border-thin' custom_width='50px' custom_border_color='' custom_margin_top='30px' custom_margin_bottom='30px' icon_select='yes' custom_icon_color='' icon='ue808' font='entypo-fontello' av_uid='av-jgf4q5kq-58' admin_preview_bg='']
    
    [av_button label='Learn more' link='page,824' link_target='' size='large' position='center' label_display='' icon_select='yes-right-icon' icon_hover='aviaTBicon_hover' icon='ue879' font='entypo-fontello' color='custom' custom_bg='#ffffff' custom_font='#000000' av_uid='av-jgf4ovnq-57' admin_preview_bg='']
    
    [/av_one_third]
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    [av_section min_height='' min_height_px='500px' padding='huge' shadow='no-border-styling' bottom_border='no-border-styling' bottom_border_diagonal_color='#333333' bottom_border_diagonal_direction='' bottom_border_style='' custom_arrow_bg='' id='' color='main_color' background='bg_color' custom_bg='' background_gradient_color1='' background_gradient_color2='' background_gradient_direction='vertical' src='' attachment='' attachment_size='' attach='scroll' position='top left' repeat='no-repeat' video='' video_ratio='16:9' overlay_opacity='0.5' overlay_color='' overlay_pattern='' overlay_custom_pattern='' av_element_hidden_in_editor='0' av_uid='av-qet8u']
    
    [av_heading tag='h3' padding='0' heading='How we operate for you' color='' style='blockquote modern-quote modern-centered' custom_font='' size='50' subheading_active='' subheading_size='30' custom_class='' admin_preview_bg='rgb(255, 255, 255)' av-desktop-hide='' av-medium-hide='' av-small-hide='' av-mini-hide='' av-medium-font-size-title='' av-small-font-size-title='' av-mini-font-size-title='' av-medium-font-size='' av-small-font-size='' av-mini-font-size='' margin='0' av_uid='av-14g98e'][/av_heading]
    
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    Lorem ipsum dolor sit amet, consectetuer adipiscing elit.</p>
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    [av_heading tag='h2' padding='10' heading='Get in touch by mail or phone' color='' style='blockquote modern-quote modern-centered' custom_font='' size='' subheading_active='' subheading_size='15' custom_class='' admin_preview_bg='rgb(255, 255, 255)' av-desktop-hide='' av-medium-hide='' av-small-hide='' av-mini-hide='' av-medium-font-size-title='' av-small-font-size-title='' av-mini-font-size-title='' av-medium-font-size='' av-small-font-size='' av-mini-font-size='' margin='15,,,' av_uid='av-vuuce'][/av_heading]
    
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    Years of experience
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    Availability & Support
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    Earned for our clients
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    Best regards,
    Rikard

    in reply to: Images resized when uploaded #1477184

    Hey Dunckley_Design,

    This might help you out: https://www.metaslider.com/allow-images-larger-2560-pixels-wordpress/

    Best regards,
    Rikard

    in reply to: Enfold Theme, WooCommerce Checkout does not show the tax #1477153

    Hi,

    You can use the email in private, or one of your own. Just remember to post the login details in private here in this thread.

    Best regards,
    Rikard

    in reply to: Website not updating – using Enfold theme #1477152

    Hey jocelynwasham,

    Where can we see and reproduce the problem that you are having?

    Best regards,
    Rikard

    in reply to: Add Spacing and Panels/Text Boxes in Classic Editor #1477151

    Hey Lance,

    You could try using the Separator/White Space element which is an element in the Enfold Layout Builder.

    Best regards,
    Rikard

    in reply to: Issue with Enfold after site transfer #1477150

    Hi,

    Thanks for the update. Please open a new thread if you should have any further questions or problems.

    Best regards,
    Rikard

    Hi Akos,

    Please add it to the child theme functions.php file. Note that this is a general WordPress question, it’s not theme specific. If you need further help, then you might want to consider opening a thread on a general WordPress support forum.

    Best regards,
    Rikard

    Hi,

    Thanks for the update. Please let us know if you should need any further help on the topic, or if we can close it.

    Best regards,
    Rikard

    in reply to: Website completely changes #1477146

    Hi,

    Thanks for that, but I can’t see any problem on my end. See screenshot for example:

    https://snipboard.io/Sft0oa.jpg

    Did you try clearing your local browser cache, or try a different browser?

    Best regards,
    Rikard

    in reply to: New support license, old purchase key #1477145

    Hey itsjona,

    The purchase code is what you should use to register on the support forum, please try that out. If you need to extend your support period, then please refer to this: https://help.market.envato.com/hc/en-us/articles/207886473-Extending-and-Renewing-Item-Support

    Best regards,
    Rikard

    Hi,

    Thanks for the update. Please open a new thread if you should have any further questions or problems.

    Best regards,
    Rikard

    in reply to: Deactivate scroll to #1477067

    Hi,

    Thanks for the update. Please open a new thread if you should have any further questions or problems.

    Best regards,
    Rikard

    in reply to: Change text css „underline“ to individual style #1477066

    Hey Axel_F,

    I’m not sure that I fully understand your question, why would you have to use a span element? You likely only need to add the class in question to the elements that you want to apply the effect to.

    Best regards,
    Rikard

    in reply to: Page builder elements not loading #1477057

    Hey saucyhotdesign,

    We cannot reproduce that problem on our end. Please send us a temporary WordPress admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.

    Best regards,
    Rikard

    in reply to: Switching from WP Block Editor to Avia Layout Editor #1477056

    Hi SilviaS,

    Please open a new thread and include WordPress admin login details in private, so that we can have a closer look at your site.

    Best regards,
    Rikard

    in reply to: How to activate: Nach oben Button (Top) #1477055

    Hi,

    If you want to display the scroll to top link on mobile, then please add this to Quick CSS:

    @media only screen and (max-width: 767px) {
      .responsive #scroll-top-link {
        display: block;
      }
    }

    Best regards,
    Rikard

    in reply to: Website completely changes #1477054

    Hey lara666,

    I can’t see anything obviously wrong with your site. Could you post screenshots highlighting what you are seeing on your end please?

    Best regards,
    Rikard

    Hi,

    You can wrap the content in strong tags:

    <strong>Your text</strong>

    I have done that for you this time.

    Best regards,
    Rikard

    in reply to: Footer column #1477052

    Hey lara666,

    There’s not enough space to fit images that large in that column. You could make the container in the footer larger or fullwidth, or design your own footer as a page then set it under Enfold->Footer.

    Best regards,
    Rikard

    in reply to: Plugins or other Recs specific to Kinsta hosting #1477050

    Hey pdxammo,

    I’m not sure that I fully understand your question, are you worried about the speed? If so, then how are you measuring it?

    Best regards,
    Rikard

    Hi,

    Thanks for the update. Could you share server error logs with us?

    Best regards,
    Rikard

    in reply to: full-width elements #1476975

    Hey Gianluca,

    The content width is set in the body tag, and all content on the site is included in that tag. You should consider using a layout which is not fixed width, and set the container width to your preferred setting instead.

    Best regards,
    Rikard

    in reply to: Bug with breaking of the layout #1476974

    Hey dp-beheer,

    You could try to toggle the file compression options, and option to delete old CSS and JS files under Enfold->Performance to see if that helps.

    Best regards,
    Rikard

    in reply to: How to install Enfold Update on WordPress? #1476973

    Hey circolosportivoparcodeipini,

    The update to 6.0.9 has to be done manually from the version you are running, please refer to my replies in this thread: https://kriesi.at/support/topic/enfold-4-5-theme-update-update-failed-download-failed-a-valid-url-was-not-pro/#post-1021541
    You can either update manually via FTP: https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update, or upload the theme as if it was new under Appearance->Themes->Add New Theme.
    If that doesn’t work then please try to delete the whole theme folder, then replace it with the new version. Make sure that you have backups of the site before starting updating.
    Also please read this after you have updated: https://kriesi.at/documentation/enfold/

    Best regards,
    Rikard

    in reply to: How to activate: Nach oben Button (Top) #1476972

    Hey Augeundso,

    That should be visible once you scroll down a bit. If it’s not, then please post a link to where we can see the problem that you are having.

    Best regards,
    Rikard

    in reply to: Hiding the Layout Editor button #1476971

    Hi,

    Thanks for the update. Please open a new thread if you should have any further questions or problems.

    Best regards,
    Rikard

    in reply to: Poppins typography #1476970

    Hey jorge,

    First off, you should update the theme to the latest version. The update to 6.0.9 has to be done manually from the version you are running, please refer to my replies in this thread: https://kriesi.at/support/topic/enfold-4-5-theme-update-update-failed-download-failed-a-valid-url-was-not-pro/#post-1021541
    You can either update manually via FTP: https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update, or upload the theme as if it was new under Appearance->Themes->Add New Theme.
    If that doesn’t work then please try to delete the whole theme folder, then replace it with the new version. Make sure that you have backups of the site before starting updating.
    Also please read this after you have updated: https://kriesi.at/documentation/enfold/

    After that, then please refer to this: https://kriesi.at/documentation/enfold/typography/

    Best regards,
    Rikard

    in reply to: Fold/Unfold doesn’t work in child theme #1476968

    Hi,

    Thanks for the update, we’ll keep this thread open for you.

    Best regards,
    Rikard

    Hey rixi,

    What kind of error are you seeing? Could you share server error logs with us?

    Best regards,
    Rikard

Viewing 30 posts - 121 through 150 (of 91,429 total)