Page 5 – Support | Kriesi.at – Premium WordPress Themes

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Viewing 30 posts - 121 through 150 (of 92,798 total)

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September 12, 2025 at 11:59 am in reply to: cURL error 28 in wordpress theme demo import #1489188

Rikard
Keymaster

Hi,

Which hosting provider are you using?

Best regards,
Rikard

September 12, 2025 at 8:52 am in reply to: Guest Post submission for your website -https://kriesi.at/ #1489183

Rikard
Keymaster

Hey Staccy Minniti,

We are not accepting guest posts.

Best regards,
Rikard

September 11, 2025 at 6:54 pm in reply to: cURL error 28 in wordpress theme demo import #1489169

Rikard
Keymaster

Hey stye3,

Please refer to this: https://kriesi.at/documentation/enfold/import-demos/#manual-demo-import–using-xml-files-

Best regards,
Rikard

September 11, 2025 at 6:47 pm in reply to: Codes tablebooker on website #1489168

Rikard
Keymaster

Hi,

You should be able to add it in a widget as well.

Best regards,
Rikard

September 11, 2025 at 10:03 am in reply to: Codes tablebooker on website #1489157
Rikard
Keymaster
Hi,

Please try adding this to your child theme functions.php file:
```
function add_easybooker_footer_script(){
?>
  YOUR SCRIPT GOES HERE
<?php
}
add_action('ava_after_footer', 'add_easybooker_footer_script');
```
Best regards,
Rikard
September 11, 2025 at 10:00 am in reply to: Blackened Page While Initial Opening #1489156

Rikard
Keymaster

Hi,

Try setting the Default Background color option under Enfold->General Styling->Main Content to the colour of your choice.

Best regards,
Rikard

September 11, 2025 at 6:54 am in reply to: themeforest enfold #1489152

Rikard
Keymaster

Hey Sarah,

Extract the file that you downloaded from Themeforest on your local machine, then install enfold.zip located inside of the extracted file.

Best regards,
Rikard

September 10, 2025 at 10:31 pm in reply to: Difference between differents sales #1489146

Rikard
Keymaster

Hey Giuseppe,

Thanks for reaching out. Themeforest is the only legal outlet where Enfold is sold. Do not buy anything from the other sites that you linked to.

Best regards,
Rikard

September 10, 2025 at 10:30 pm in reply to: Codes tablebooker on website #1489145

Rikard
Keymaster

Hey theovh,

Where do you want to place it?

Best regards,
Rikard

September 10, 2025 at 10:29 pm in reply to: Assistance Needed: Updating Enfold from Version 4.8.6 #1489144

Rikard
Keymaster

Hey samholl,

The update to 7.1.2 has to be done manually from the version you are running, please refer to my replies in this thread: https://kriesi.at/support/topic/enfold-4-5-theme-update-update-failed-download-failed-a-valid-url-was-not-pro/#post-1021541
You can either update manually via FTP: https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update, or upload the theme as if it was new under Appearance->Themes->Add New Theme.
If that doesn’t work then please try to delete the whole theme folder, then replace it with the new version. Make sure that you have backups of the site before starting updating.
Also please read this after you have updated: https://kriesi.at/documentation/enfold/theme-registration/

Best regards,
Rikard

September 10, 2025 at 10:27 pm in reply to: Feedback on Update Notifications #1489143

Rikard
Keymaster

Hey Matt Enser,

Thanks for the feedback, it’s much appreciated.

Best regards,
Rikard

September 10, 2025 at 10:26 pm in reply to: Styling-Einstellungen werden nicht übernommen #1489142
Rikard
Keymaster
Hi,

Thanks for that. You have invalid hex codes (colours in the theme options), which might be causing your problem. For example:
```
627F67
```
A hex code is a # sign followed by 6 digits/numbers. All hex codes need to be valid, otherwise it cause problems with the theme options.

Best regards,
Rikard
September 10, 2025 at 10:23 pm in reply to: Blackened Page While Initial Opening #1489141

Rikard
Keymaster

Hey a_edemirci,

I’m not sure I fully understand what you are looking to change. There is a black background before the content is loaded, is that what you are referring to?

Best regards,
Rikard

September 10, 2025 at 10:38 am in reply to: Website wird ohne CSS-Stylesheet-Formatierung angezeigt #1489131

Rikard
Keymaster

Hi,

Thanks for update. Try doing what I wrote earlier, to rule out any involvement by Enfold.

Best regards,
Rikard

September 10, 2025 at 10:36 am in reply to: Page Attributes/Parent Page for Portfolio Entries #1489130

Rikard
Keymaster

Hi,

Thanks for the update, we’ll close this thread for now then. Please open a new thread if you should have any further questions or problems.

Best regards,
Rikard

September 10, 2025 at 10:35 am in reply to: Styling-Einstellungen werden nicht übernommen #1489129

Rikard
Keymaster

Hey Christian,

Where can we see and reproduce the problem that you are having? If you want to send us login details, then you can use the email in private or one of your own. Just remember to post the login details in private.

Best regards,
Rikard

September 10, 2025 at 10:33 am in reply to: CSS Child-Theme (doesn’t work) vs. WP-Customizer (works) #1489127

Rikard
Keymaster

Hi,

Great, I’m glad that we could help. You don’t need to enqueue the default stylesheet from the child.

Best regards,
Rikard

September 10, 2025 at 10:31 am in reply to: Request For Guest Posting #1489126

Rikard
Keymaster

Hey DavidMacullum,

Thanks for reaching out. We are not accepting guest posts at the moment.

Best regards,
Rikard

September 9, 2025 at 10:07 pm in reply to: CSS Child-Theme (doesn’t work) vs. WP-Customizer (works) #1489107
Rikard
Keymaster
Hi,

I removed this from functions.php, and it’s working as expected after that:
```
function enfold_child_enqueue_parent_style() {
    $child_theme = wp_get_theme( 'enfold-child' );

	wp_dequeue_style( 'avia-style' );
	wp_deregister_script( 'avia-style' );
    wp_enqueue_style( 'child-style', get_stylesheet_directory_uri() . '/style.css', array(), $child_theme->get( 'Version' ) );
}
add_action( 'wp_enqueue_scripts', 'enfold_child_enqueue_parent_style', 20 );
```
Best regards,
Rikard
September 9, 2025 at 9:58 pm in reply to: Request for paid placement of a backlink on your site #1489106

Rikard
Keymaster

Hey Artur Lee,

Thanks for reaching out to us. We are not accepting any paid links at the moment.

Best regards,
Rikard

September 9, 2025 at 7:37 pm in reply to: CSS Child-Theme (doesn’t work) vs. WP-Customizer (works) #1489101

Rikard
Keymaster

Hi,

Thanks for that. I tried adding CSS to Quick CSS, and that applied as expected. Which CSS in particular is not working for you?

Best regards,
Rikard

September 9, 2025 at 7:33 pm in reply to: Website wird ohne CSS-Stylesheet-Formatierung angezeigt #1489100

Rikard
Keymaster

Hi,

Thanks for the update. If you have file compression options in your plugins, then please try using them there instead. That way you could rule out that could be a theme problem, which it likely is not.

Best regards,
Rikard

September 9, 2025 at 7:26 pm in reply to: WordPress toolkit Plesk extension: Automatic update error #1489097

Rikard
Keymaster

Hey Bernd,

We have to experience with that unfortunately, but maybe you could check if they support any platforms which are not the official WordPress repository?

Best regards,
Rikard

September 9, 2025 at 7:24 pm in reply to: CSS Child-Theme (doesn’t work) vs. WP-Customizer (works) #1489096

Rikard
Keymaster

Hi,

That would be great, thank you.

Best regards,
Rikard

September 9, 2025 at 7:21 pm in reply to: Sidebar settings #1489094

Rikard
Keymaster

Hi,

Thanks for the update. Please let us know if you should need any further help on the topic, or if we can close it.

Best regards,
Rikard

September 9, 2025 at 9:31 am in reply to: Flux checkout styling problem #1489083

Rikard
Keymaster

Hi,

You will need to run the same version of Flux, Woo and Enfold in order to do a comparison.

Best regards,
Rikard

September 9, 2025 at 7:45 am in reply to: Blog post issue on a One Page website #1489081
Rikard
Keymaster
Hi,

Your main menu items links to:
```
#how-it-works
```
Try changing that to the full URL under Appearance->Menus.

Best regards,
Rikard
September 9, 2025 at 7:41 am in reply to: CSS Child-Theme (doesn’t work) vs. WP-Customizer (works) #1489080

Rikard
Keymaster

Hi,

We cannot reproduce this problem on our test installations, and we haven’t had any other reports from other user either. How can we reproduce it?

Best regards,
Rikard

September 8, 2025 at 5:57 pm in reply to: CSS Child-Theme (doesn’t work) vs. WP-Customizer (works) #1489062

Rikard
Keymaster

Hey slikslok,

Did you try running your code through a CSS lint tools to see if there is a mistake somewhere?

Best regards,
Rikard

September 8, 2025 at 12:33 pm in reply to: : Issue with modules not displaying/disappearing in Enfold (Avia) #1489051

Rikard
Keymaster

Hi,

Great, I’m glad to hear that it’s working again.

This is the pre sale channel, so technical support is usually not given here. Next time I would suggest that you open a thread on the support forum instead: https://kriesi.at/support/. If your support period has expired, then please refer to this: https://kriesi.at/documentation/enfold/theme-registration/

Best regards,
Rikard
Author

Posts

Viewing 30 posts - 121 through 150 (of 92,798 total)

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