Page 5 – Support | Kriesi.at – Premium WordPress Themes

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December 8, 2025 at 8:37 am in reply to: Problems to load the theme editor since update with wordpress 6.9 #1492241

Rikard
Keymaster

Hi,

Thanks for that. I’m seeing a server error when trying to edit the front page: https://snipboard.io/kBa3ml.jpg. That is not a theme or WordPress error message, so it might be problem with your server. Please try reaching out to your hosting provider first of all to see if they know why the server is responding with that error message. If you should need further help from us, then we would need to see the server error logs.

Best regards,
Rikard

December 8, 2025 at 8:11 am in reply to: No Excerpt with Layout Editor #1492238

Rikard
Keymaster

Hi,

We don’t have anything like that to offer unfortunately. The whole idea behind the layout builder is that you have the option to decide yourself exactly which content goes into the post, and that includes the excerpt.

Best regards,
Rikard

December 7, 2025 at 10:28 am in reply to: Problems to load the theme editor since update with wordpress 6.9 #1492220

Rikard
Keymaster

Hi,

Could you link to other thread that you are referring to please? As far as I can see, you have only started a single thread on the support forum: https://kriesi.at/support/profile/spiderlabz/topics/

Best regards,
Rikard

December 7, 2025 at 10:25 am in reply to: Text excerpt not showing #1492219

Rikard
Keymaster

Hi,

Great, I’m glad that we could help. Please open a new thread if you should have any further questions or problems.

Best regards,
Rikard

December 7, 2025 at 10:24 am in reply to: Service #1492218

Rikard
Keymaster

Hey Valerie,

Thanks for reaching out to us. Which service are you referring to?

Best regards,
Rikard

December 6, 2025 at 5:53 pm in reply to: WordPress Error Meldung searchform Enfold #1492213

Rikard
Keymaster

Hi,

Great, I’m glad to hear that. We’ll keep this thread open in case you should have any further problems.

Best regards,
Rikard

December 6, 2025 at 4:39 pm in reply to: Text excerpt not showing #1492211

Rikard
Keymaster

Hey Jables,

If you are using the Layout Builder to create your posts, then the excerpt has to be added manually. Please try that out.

Best regards,
Rikard

December 6, 2025 at 4:26 pm in reply to: Enfold Contact form is not shown correctly on mobile screen #1492208
Rikard
Keymaster
Hey Nihru,

Please try the following in Quick CSS under Enfold->General Styling:
```
@media only screen and (max-width: 767px) {
.avia_ajax_form p {
  width: 90%;
}
}
```
I’m not sure which text/font you are looking to change, please try to explain that a bit further.

Best regards,
Rikard
December 6, 2025 at 4:22 pm in reply to: AI SUMMARIZE #1492207

Rikard
Keymaster

Hi,

Thanks for the update. Please open a new thread if you should have any further questions or problems.

Best regards,
Rikard

December 6, 2025 at 4:21 pm in reply to: Info Tema e Plugins Availability #1492206

Rikard
Keymaster

Hey Elisa,

Thanks for reaching out to us. We haven’t tested Enfold with any of the plugins that you are listing unfortunately, but I doubt that you should have any conflicts running them. Note that the theme has an element for MailChimp signup, if that should be of use to you.

Best regards,
Rikard

December 6, 2025 at 10:05 am in reply to: No Excerpt with Layout Editor #1492204

Rikard
Keymaster

Hey WebbR,

Thanks for feedback, it’s much appreciated. We’ll take it into consideration for a future release of the theme.

Best regards,
Rikard

December 6, 2025 at 10:03 am in reply to: AI SUMMARIZE #1492203

Rikard
Keymaster

Hi,

The documentation that you linked to is showing the block editor. If you need further clarification on how to use that functionality, then please reach out to Yoast support.

Best regards,
Rikard

December 6, 2025 at 10:01 am in reply to: Fullscreen Slider Button #1492202

Rikard
Keymaster

Hi,

Thanks for helping out @guenni007. Did that answer your question @kurson?

Best regards,
Rikard

December 6, 2025 at 10:00 am in reply to: Exclusive Guest Post Access | Real Websites with 70k+ Traffic #1492201

Rikard
Keymaster

Hey Power Media,

Double post, closing.

Best regards,
Rikard

December 6, 2025 at 9:59 am in reply to: Exclusive Guest Post Access | Real Websites with 70k+ Traffic #1492200

Rikard
Keymaster

Hey Power Media,

Thanks for the offer, we are not interested though.

Best regards,
Rikard

December 6, 2025 at 9:59 am in reply to: Problems to load the theme editor since update with wordpress 6.9 #1492199

Rikard
Keymaster

Hi,

Where can we see and reproduce the problem that you are having?

Best regards,
Rikard

December 5, 2025 at 4:04 pm in reply to: Mobile Header Flashes White During Scroll #1492182

Rikard
Keymaster

Hi,

Thanks for helping out @guenni007 :-)

Best regards,
Rikard

December 5, 2025 at 4:03 pm in reply to: Problems to load the theme editor since update with wordpress 6.9 #1492180

Rikard
Keymaster

Hi,

If you are not running the latest version of the theme, then please update to that. https://kriesi.at/documentation/enfold/theme-update/.

Best regards,
Rikard

December 5, 2025 at 4:02 pm in reply to: https://kriesi.at/ #1492179

Rikard
Keymaster

Hey Nabeel Raza ,

We are not accepting any guest posts.

Best regards,
Rikard

December 5, 2025 at 4:01 pm in reply to: AI SUMMARIZE #1492178

Rikard
Keymaster

Hi,

The link you posted is using the default WordPress Gutenberg editor, it has nothing to do with Enfold. If you want to follow what the guide is saying, then you would have to use the default WordPress editor.

Best regards,
Rikard

December 5, 2025 at 9:21 am in reply to: AI SUMMARIZE #1492160

Rikard
Keymaster

Hey Gianluca,

We cannot provide support for third party plugins unfortunately. Please try reaching out to Yoast support directly.

Best regards,
Rikard

December 5, 2025 at 8:19 am in reply to: Layerslider not working on Safari #1492159

Rikard
Keymaster

Hi,

I’m using 26.1 as well, and the video plays without any interaction on my end. Did you try checking in private window, or on a different machine?

Best regards,
Rikard

December 4, 2025 at 7:25 pm in reply to: Forms #1492136

Rikard
Keymaster

Hey georgbiel,

Double post, closing.

Best regards,
Rikard

December 4, 2025 at 7:25 pm in reply to: Forms #1492135

Rikard
Keymaster

Hey georgbiel,

That is likely possible, but there’s no functionality for that by default in the theme. Creating custom code for that would unfortunately be out of scope of theme support.

Best regards,
Rikard

December 4, 2025 at 5:50 pm in reply to: Scroll to Top – Element #1492128

Rikard
Keymaster

Hi,

I’m guessing that the white area in your screenshot is part of your phone, not the browser. It’s not present using Chrome on Android for example. If you should need further help, then please let us know how to reproduce the results in your screenshot.

Best regards,
Rikard

December 4, 2025 at 5:44 pm in reply to: Layerslider not working on Safari #1492127

Rikard
Keymaster

Hi,

Thanks for that, but I still cannot see the problem on my end. Please let us know how to reproduce it.

Best regards,
Rikard

December 4, 2025 at 5:33 pm in reply to: Removed #1492125

Rikard
Keymaster

Hi,

Thanks for the update. Please open a new thread if you should have any further questions or problems.

Best regards,
Rikard

December 4, 2025 at 5:30 pm in reply to: Version 7.1.4 #1492124

Rikard
Keymaster

Hi,

Sorry for the misunderstanding. The new version should be available later today or tomorrow. If you have registered your theme license, then you will see a notification in the theme menu.

Best regards,
Rikard

December 4, 2025 at 1:36 pm in reply to: Version 7.1.4 #1492112

Rikard
Keymaster

Hey Matti,

Please follow this guide: https://kriesi.at/documentation/enfold/theme-registration/

Best regards,
Rikard

December 3, 2025 at 1:42 pm in reply to: Scroll to Top – Element #1492067
Rikard
Keymaster
Hey ti2media,

Please try this CSS as well:
```
#scroll-top-link.avia-svg-icon svg:first-child {
  margin-top: 7px;
}
```
Best regards,
Rikard
Author

Posts

Viewing 30 posts - 121 through 150 (of 93,251 total)

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