Page 447 – Support | Kriesi.at – Premium WordPress Themes

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June 4, 2022 at 10:26 am in reply to: White Space/Gap Below Slider #1354121

Rikard
Keymaster

Hi,

Thanks for that. The same problem does not happen when I check in an incognito or private browser window, which would indicate a problem with caching. Could you try clearing all caches, or deactivate your caching plugin temporarily to see if that makes any difference please?

Best regards,
Rikard

June 4, 2022 at 10:16 am in reply to: Slideshow caption in mobile view and others #1354120
Rikard
Keymaster
Hi,

Thanks for that. Please try the following in Quick CSS under Enfold->General Styling:
```
@media only screen and (max-width: 767px) {
.slideshow_caption {
    padding: 0;
}
#top .flex_column_table.av-equal-height-column-flextable:not(:first-child) {
    margin-top: 0;
}
}
```
Best regards,
Rikard
June 4, 2022 at 10:12 am in reply to: To Mike. Problem after update on www.twinloc-ld.fr #1354119

Rikard
Keymaster

Hey Xavier,

Your site is responding normally when I check it with this tool: https://httpstatus.io/. Where exactly are you seeing 404 errors?

Best regards,
Rikard

June 3, 2022 at 8:26 pm in reply to: wrong name for PDF #1354072

Rikard
Keymaster

Hi,

Great, I’m glad that @guenni007 could help you out :-)

Please let us know if you should need any further help on the topic or if we can close it.

Best regards,
Rikard

June 3, 2022 at 6:40 pm in reply to: Move menu to center #1354066
Rikard
Keymaster
Hi,

Please try the following in Quick CSS under Enfold->General Styling:
```
.main_menu {
    position: inherit;
    display: table;
    margin: 0 auto;
}
```
Best regards,
Rikard
June 3, 2022 at 6:36 pm in reply to: 1/4 Spalte erscheint auf Tablet im Portrait Format, obwohl es das nicht sollte #1354062

Rikard
Keymaster

Hi Bernhard,

Great, I’m glad that you found that option, and thanks for the update. I’ll close this thread for now then, please open a new thread and include WordPress admin login details in private, so that we can have a closer look at your site.

Best regards,
Rikard

June 3, 2022 at 6:33 pm in reply to: Enfold Update von 4.7.6.4 auf 4.9.2.3 funktioniert nicht #1354061

Rikard
Keymaster

Hey Oliver,

Please send us a temporary WordPress admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.

Best regards,
Rikard

June 3, 2022 at 6:30 pm in reply to: Enfold says it's up to date when it isn't #1354058

Rikard
Keymaster

Hi Mick,

The Envato Markets plugin doesn’t seem correctly configure, since there are no items showing up. I’m seeing this error message in the plugin as well:

The OAuth Personal Token could not be verified. Please check that the Token has been entered correctly and has the minimum required permissions.

Did you make sure to give the token the correct permission?

Best regards,
Rikard

June 3, 2022 at 6:27 pm in reply to: Multiple Footers #1354056

Rikard
Keymaster

Hi,

Great, I’m glad that Mike could help you out. Please let us know if you should need any further help on the topic or if we can close it.

Best regards,
Rikard

June 3, 2022 at 6:26 pm in reply to: Footer Adjustment #1354054
Rikard
Keymaster
Hi,

Thanks for the update. The logo in the footer seems to be getting its styling from the main menu item. Please try changing any CSS you have with this selector:
```
li#menu-item-1431
```
To this:
```
#header_main li#menu-item-1431
```
Best regards,
Rikard
June 3, 2022 at 6:21 pm in reply to: Slideshow caption in mobile view and others #1354053

Rikard
Keymaster

Hi Sabine,

The Drobox link is access restricted, please check and post again.

Best regards,
Rikard

June 3, 2022 at 6:19 pm in reply to: LayerSlider 7 as Hero Slider #1354052

Rikard
Keymaster

Hey Claudia,

I can’t see that happening on my end using Chrome. Could you share a screenshot of what you are seeing on your end, and in which browser please?

Best regards,
Rikard

June 3, 2022 at 6:08 pm in reply to: wrong name for PDF #1354051

Rikard
Keymaster

Hi weymayer-czaakclaudia,

I’m not sure I understand your question, but if you are referring to Layout1 in the actual PDF file, then the theme is not responsible for that.

Best regards,
Rikard

June 3, 2022 at 6:05 pm in reply to: Enfold update crashes site #1354050

Rikard
Keymaster

Hi Nina,

It’s impossible for us to know how your site is going to react after an update. If you need help updating, then please post admin WordPress and FTP login details, and verify that you have backups of the site in question.

Best regards,
Rikard

June 3, 2022 at 6:03 pm in reply to: Lightbox is not working #1354049

Rikard
Keymaster

Hi Arantza,

Could you post a link to where we can see the problem you are having please?

Best regards,
Rikard

June 3, 2022 at 2:38 pm in reply to: Collaboration #1354034

Rikard
Keymaster

Hi Serg,

Thanks for reaching out to us. What kind of collaboration did you have in mind?

Best regards,
Rikard

June 3, 2022 at 2:37 pm in reply to: Blog Post Excerpt Font size #1354033

Rikard
Keymaster

Hi,

Could you point out which text you are trying to target in a screenshot?

Best regards,
Rikard

June 3, 2022 at 2:31 pm in reply to: Reduce site margins in stretched layout #1354031

Rikard
Keymaster

Hi,

Ok. That’s as good as it gets I guess, unless you want to use fixed pixel values.

Best regards,
Rikard

June 3, 2022 at 2:30 pm in reply to: E_ERROR on page with video background on color section #1354030

Rikard
Keymaster

Hey loumirak11,

I can’t reproduce this problem on a test installation, where can we see the actual problem you are having?

Best regards,
Rikard

June 3, 2022 at 1:17 pm in reply to: Site portal yapımı #1354022

Rikard
Keymaster

Hey Esra,

Thanks for reaching out to us. We don’t offer support via phone unfortunately, and we don’t build custom sites for customers either. We develop a WordPress theme, that is our only business.

Best regards,
Rikard

June 3, 2022 at 1:14 pm in reply to: Footer Adjustment #1354021

Rikard
Keymaster

Hi,

The Teamviewer logo looks misaligned on my end too, but it’s the same on all page. So I’m guessing that you want the logo next to the home link?

Best regards,
Rikard

June 3, 2022 at 12:02 pm in reply to: iframe only occasionally working (not working at all on mobile devices) #1354013

Rikard
Keymaster

Hey tight_pencil54,

I’m not sure if this is theme related. Does it work if you activate one of the default WordPress themes?

Best regards,
Rikard

June 3, 2022 at 11:56 am in reply to: Enormous payload #1354009

Rikard
Keymaster

Hi,

Great, I’m glad that you found the problem, and thanks for the update. I’ll close this thread for now then, please open a new thread if you should have any further questions or problems.

Best regards,
Rikard

June 3, 2022 at 11:55 am in reply to: Issues with bundled Layerslider #1354008

Rikard
Keymaster

Hi,

Thanks for helping out @guenni007 :-)

Best regards,
Rikard

June 3, 2022 at 10:19 am in reply to: Google Search #1354002

Rikard
Keymaster

Hey mary301187,

Thanks for the screenshots. Did you make this change recently in Yoast? If so, then it might take some time until the search engine result pages are updated. If you need further help with this, then please try to reach out to Yoast support directly, as they should be in a better position to help you out with this problem.

Best regards,
Rikard

June 3, 2022 at 10:00 am in reply to: Full slider not working quite right #1354000

Rikard
Keymaster

Hi,

Thanks for the login token. Does it make any difference if you deactivate all plugins temporarily?

Best regards,
Rikard

June 3, 2022 at 9:50 am in reply to: Customize Easy Slider #1353995

Rikard
Keymaster

Hi,

Great, I’m glad that Ismael could help you out. I’ll close this thread for now then, please open a new thread if you should have any further questions or problems.

Best regards,
Rikard

June 3, 2022 at 9:31 am in reply to: Move menu to center #1353994

Rikard
Keymaster

Hey jormen,

You can upload screenshots to a service like Google Drive, Dropbox, Imgur.com or similar, then link to them here.

Best regards,
Rikard

June 3, 2022 at 9:30 am in reply to: White Space/Gap Below Slider #1353993

Rikard
Keymaster

Hey 1stamerican,

Please send us a temporary WordPress admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.

Best regards,
Rikard

June 3, 2022 at 9:29 am in reply to: Youtube media player not working #1353992

Rikard
Keymaster

Hi,

There was a conflict with the SG Optimiser plugin @guenni007.

Best regards,
Rikard
Author

Posts

Viewing 30 posts - 13,381 through 13,410 (of 93,423 total)

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