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Hey Annemarie,
Please send us a temporary WordPress admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.
Best regards,
RikardHey rixi,
Could you try updating the theme to the latest version (5.0) to see if that helps please? https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update.
Best regards,
RikardHi,
We can’t access local files on your computer. Please try to upload the screenshots to a public server, then link to them here.
Best regards,
RikardHi,
Thanks for the update. I can’t see any menus in the footer on your site though, could you post a screenshot of what you would like to remove please?
Best regards,
RikardHi,
Thanks for that. Which text exactly are you looking to change? If you are referring to the socket, then you can edit that under Enfold->Footer.
Best regards,
RikardHi,
Thanks for the update. We’ll keep this thread open in case you should need any further help on the topic.
Best regards,
RikardJune 14, 2022 at 4:40 pm in reply to: After update to 5.0, buttons on Fullwidth Easy Slider are not working anymore #1355207Hi,
Thanks for the update. Please let us know if you should need any further help on the topic or if we can close it.
Best regards,
RikardHey kpinsdorf,
Please check under Appearance->Menus, you can edit the menu which is assigned as the footer menu there. If you need further help, then please check the login details you sent, as they are not working.
Best regards,
RikardJune 14, 2022 at 2:27 pm in reply to: Can't edit pages, page content won't load, elements not clickable #1355196Hi,
Please send us FTP login details in private, so that we can upload a fresh copy of the theme.
Best regards,
RikardHi,
Could you give us the details to the problem account please?
Best regards,
RikardHi,
Try this instead:
@media only screen and (max-width: 767px) { .postid-5426 #main { margin-top: 0 !important; } }Best regards,
RikardJune 14, 2022 at 1:14 pm in reply to: Can't edit pages, page content won't load, elements not clickable #1355172Hi,
Thanks for the update. The login token is not working anymore, please renew it and post it in private.
Best regards,
RikardHi Rudolph,
I’m not sure about tools, but I guess any SEO tool can check that for you. Otherwise you can simply inspect the page in your browser, and search for the tag which you are interested in.
Best regards,
RikardHi,
Thanks for letting us know, I’ll close this thread for now then. Please open a new thread if you should have any further questions or problems.
Best regards,
RikardHi,
Thanks for that. It starts working as it should when I turn off file compression under Enfold->Performance. I’m not sure why it’s not working when that is turned on, but it might be due to caching. Could you try turning it on again in a few days time please?
Best regards,
RikardHi,
You can upload screenshots to a service like Google Drive, Dropbox, One Drive, Imgur.com, Snipboard.io or similar, then link to it here. Also please let us know exactly how to reproduce the problem on your actual site.
Best regards,
RikardHi,
Please try this CSS as well:
@media only screen and (max-width: 767px) { .postid-5426 #main { margin-top: 0; } }Best regards,
RikardHi,
Thanks for that. The login details you posted are not working, please check and verify.
Best regards,
RikardHi,
Great, I’m glad that you found it. Please let us know if you should need any further help on the topic or if we can close it.
Best regards,
RikardHi,
We didn’t receive any login details, please try sending them again.
Best regards,
RikardHi,
Please send us a temporary WordPress admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.
Best regards,
RikardHi,
You can find it in the Layout Builder, which is part of the theme: https://snipboard.io/lQIzYi.jpg
Best regards,
RikardHey jaliisah,
It looks like you are not using Enfold on your site? Maybe you reached out to the support?
Best regards,
RikardHey kennykaz,
You can select to not show a sidebar in the Layout menu when editing the page in question.
Best regards,
RikardHi,
We don’t really have any recommendations, any caching plugins should work fine with Enfold. Clearing the complete cache from any plugin is beyond the scope of our support though.
Best regards,
RikardHi,
Great, I’m glad that you found a solution. Please let us know if you should need any further help on the topic or if we can close it.
Best regards,
RikardHi,
Great, I’m glad that @guenni007 could help you out. Please let us know if you should need any further help on the topic or if we can close it.
Best regards,
Rikard -
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