Page 439 – Support | Kriesi.at – Premium WordPress Themes

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June 16, 2022 at 4:32 pm in reply to: Slider Heading Changed Colour & Change Change Back #1355517

Rikard
Keymaster

Hi,

Thanks for that. The account still doesn’t have administrator rights though, so we can’t change anything on your installation. If you want to have a go yourself, then please replace /enfold/config-templatebuilder/avia-shortcodes/slideshow/slideshow.js, with this file: https://github.com/KriesiMedia/enfold-library/blob/master/temp_fixes/Enfold_5_0/template-builder/slideshow/slideshow.js. If you need help with that, then please upgrade the account to have administrator rights, and include FTP login details as well.

Best regards,
Rikard

June 16, 2022 at 4:25 pm in reply to: mobile view full-screen slider font issues caused by avia_posts_css/post-1031 #1355516
Rikard
Keymaster
Hi,

Please try the following in Quick CSS under Enfold->General Styling:
```
@media only screen and (max-width: 1024px) {
h2.avia-caption-title {
  font-size: 40px;
}
}
```
Best regards,
Rikard
June 16, 2022 at 4:23 pm in reply to: Enfold 5.0 Animation Mobile #1355515

Rikard
Keymaster

Hi,

Thanks for that. Please send us a temporary WordPress admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.

Best regards,
Rikard

June 16, 2022 at 4:19 pm in reply to: Product pages not showing and can't access wp-admin #1355513

Rikard
Keymaster

Hey fanlokbun,

I can’t load the site at all, it’s only displaying a blank white page. Maybe you could try restoring a backup?

Best regards,
Rikard

June 16, 2022 at 2:30 pm in reply to: mobile view full-screen slider font issues caused by avia_posts_css/post-1031 #1355501

Rikard
Keymaster

Hi,

Your can use custom CSS for that if you like. Let us know which pixel sizes you would like to use, and on which screen sizes.

Best regards,
Rikard

June 16, 2022 at 2:28 pm in reply to: We have had problems with envato item purchase #1355500

Rikard
Keymaster

Hi,

Your site looks fine on my end, did you manage to get it working? Adding a token to the backend of your site should now crash it. If you need further help, then post admin WordPress login details in private and share the token you are trying to use.

Best regards,
Rikard

June 16, 2022 at 2:25 pm in reply to: Slider Heading Changed Colour & Change Change Back #1355498

Rikard
Keymaster

Hi,

Thanks for that. Could you upgrade the account to have administrator rights as well please?

Best regards,
Rikard

June 16, 2022 at 2:24 pm in reply to: home header mobile transparent #1355497

Rikard
Keymaster

Hi,

Thanks for sharing @guenni007 :-)

Best regards,
Rikard

June 16, 2022 at 2:23 pm in reply to: Can't get the website to update #1355496

Rikard
Keymaster

Hi,

Great, I’m glad that you got it working. Please let us know if you should need any further help on the topic or if we can close it.

Best regards,
Rikard

June 16, 2022 at 2:20 pm in reply to: Enfold 5.0 Animation Mobile #1355495

Rikard
Keymaster

Hi Mike,

Could you post a link to where we can see this problem on your actual site please?

Best regards,
Rikard

June 16, 2022 at 1:54 pm in reply to: Blog page not displaying after new post published #1355492

Rikard
Keymaster

Hi,

Thanks for letting us know, I’ll close this thread for now then. Please open a new thread if you should have any further questions or problems.

Best regards,
Rikard

June 16, 2022 at 1:53 pm in reply to: Can't import demo site #1355491

Rikard
Keymaster

Hi,

Thanks for that. It’s likely that the PHP ZipArchive Extension is not enabled on your server. Could you reach out to your hosting provider and have them activate that please?

Best regards,
Rikard

June 16, 2022 at 1:50 pm in reply to: Blog Posts Content Element Grid Layout 1 wide on Mobiles #1355488
Rikard
Keymaster
Hey Dave,

Please try the following in Quick CSS under Enfold->General Styling:
```
@media only screen and (max-width: 767px) {
.responsive #top #wrap_all .slide-entry {
    width: 100%;
    margin-left: 0;
}
}
```
Best regards,
Rikard
June 16, 2022 at 11:35 am in reply to: Slider Heading Changed Colour & Change Change Back #1355474

Rikard
Keymaster

Hi,

Thanks for the update. Where can we see and reproduce this problem? I tried logging to your site, but the details you posted earlier are not working anymore.

Best regards,
Rikard

June 16, 2022 at 11:09 am in reply to: Layerslider 7 add h1 title #1355464

Rikard
Keymaster

Hi,

Thanks for helping out @guenni007 :-)

Best regards,
Rikard

June 16, 2022 at 11:05 am in reply to: URGENT: layout builder is broken on certain pages #1355463

Rikard
Keymaster

Hi,

Great, I’m glad that you found a solution. Please let us know if you should need any further help on the topic or if we can close it.

Best regards,
Rikard

June 16, 2022 at 11:04 am in reply to: Can't get the website to update #1355461

Rikard
Keymaster

Hi,

Thanks for that. Please try to install and configure this plugin: https://envato.com/market-plugin/

Best regards,
Rikard

June 16, 2022 at 11:00 am in reply to: mobile view full-screen slider font issues caused by avia_posts_css/post-1031 #1355458

Rikard
Keymaster

Hi,

Thanks for that. I see that you have specified a font size for the desktop version in the element options, but not for any other screen sizes. If no selection has been done for other screen sizes, then the last specified will be used.

Best regards,
Rikard

June 16, 2022 at 10:54 am in reply to: Centering /centring columns not working #1355457

Rikard
Keymaster

Hi,

Thanks for that. The columns looks centered on my end, is that not what you are looking to achieve? I’m not sure I understand your intentions so please try to explain them a bit further, or post screenshots highlighting what you would like to achieve.

Best regards,
Rikard

June 16, 2022 at 10:50 am in reply to: Blog page not displaying after new post published #1355456

Rikard
Keymaster

Hi,

Great, I’m glad that we could help you out. Please let us know if you should need any further help on the topic or if we can close it.

Best regards,
Rikard

June 16, 2022 at 10:49 am in reply to: Error when try to Edit after Upgrade to WordPress 6.0 #1355455

Rikard
Keymaster

Hey keep12,

Please post admin WordPress login details in private.

Best regards,
Rikard

June 16, 2022 at 10:05 am in reply to: Problems with Buttons on iPhone / Responsive #1355452

Rikard
Keymaster

Hey felixl,

I’m not sure if I can see the problem on my end, could you share screenshots highlighting what you would like to adjust please?

Best regards,
Rikard

June 16, 2022 at 10:03 am in reply to: home header mobile transparent #1355451

Rikard
Keymaster

Hi,

You removed the last t from important. I’ve edited the CSS for you, and it’s working as it should.

Best regards,
Rikard

June 16, 2022 at 9:57 am in reply to: shop im Theme #1355450

Rikard
Keymaster

Hi Ferienhaus Harmening,

We don’t have any native German speaking moderators on the team unfortunately, even though we are an Austrian company.

I’m not sure that I understand your question, are you asking if you need to pay for using WooCommerce? If so, the answer to that is no. You will only have to pay for a theme license, if you are looking to use Enfold.

Second question; there’s nothing like that in the theme by default unfortunately, maybe you could try looking for a plugin which would implement such functionality on your site?

Best regards,
Rikard

June 16, 2022 at 9:51 am in reply to: Enfold V5 Errors #1355448

Rikard
Keymaster

Hi,

Thanks for that. Does it make any difference if you temporarily deactivate all plugins?

Best regards,
Rikard

June 15, 2022 at 9:10 pm in reply to: header mobile background #1355398

Rikard
Keymaster

Hi,

Great, I’m glad that we could help. I’ll close this thread for now then, please open a new thread if you should have any further questions or problems.

Best regards,
Rikard

June 15, 2022 at 8:25 pm in reply to: mobile view full-screen slider font issues caused by avia_posts_css/post-1031 #1355394

Rikard
Keymaster

Hey 0_o,

Please send us a temporary WordPress admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.

Best regards,
Rikard

June 15, 2022 at 8:22 pm in reply to: How to add margins (or padding) on the left and right sides of the content only #1355393
Rikard
Keymaster
Hi,

Please try this instead:
```
.av-logo-container, #footer .container {
    width: 100% !important;
    max-width: 100% !important;
}
```
Best regards,
Rikard
June 15, 2022 at 8:20 pm in reply to: Can't import demo site #1355392

Rikard
Keymaster

Hi Peter,

Thanks for the login details. I see that your servers is responding with a 500 internal server error message when trying to import a demo. Could you share server error logs with us please?

Best regards,
Rikard

June 15, 2022 at 8:18 pm in reply to: Theme Enfold – Problems with Token #1355391

Rikard
Keymaster

Hi,

Thanks for that. Which token are you trying to use? It’s difficult for us to debug this if you haven’t added a token in the theme backend. Also, did you try following the documentation? https://kriesi.at/documentation/enfold/theme-registration/

Best regards,
Rikard
Author

Posts

Viewing 30 posts - 13,141 through 13,170 (of 93,423 total)

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