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  • June 15, 2022 at 4:51 pm #1355358
    berste

    hello and good day,
    I order a new license for the Enfold theme yesterday, but I’m having trouble activating the theme. First I tried it with the purchase code, then with the created token. Unfortunately, both didn’t work. Could you please help me? Thanks.

    best regards
    Bernhard

    June 15, 2022 at 5:26 pm #1355368
    Rikard

    Hi Bernhard,

    The login details you posted are working, please check and verify.

    Best regards,
    Rikard

    June 15, 2022 at 5:48 pm #1355371
    berste
    This reply has been marked as private.
    June 15, 2022 at 8:18 pm #1355391
    Rikard

    Hi,

    Thanks for that. Which token are you trying to use? It’s difficult for us to debug this if you haven’t added a token in the theme backend. Also, did you try following the documentation? https://kriesi.at/documentation/enfold/theme-registration/

    Best regards,
    Rikard

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