Page 437 – Support | Kriesi.at – Premium WordPress Themes

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June 20, 2022 at 7:50 pm in reply to: Footer Widget Missing With the new Theme Update #1355873

Rikard
Keymaster

Hi golfoparadiso,

Please open a new thread and include WordPress admin login details in private, so that we can have a closer look at your site. Also please include the FTP login details in the new thread.

Best regards,
Rikard

June 20, 2022 at 7:48 pm in reply to: How to update from version 4.2.3 to the latest version #1355872

Rikard
Keymaster

Hi jldeltoro,

Please open a new thread so that we can share the version you are requesting in private.

Best regards,
Rikard

June 20, 2022 at 7:45 pm in reply to: Advertisement Inquiry from sizepdf.com #1355871

Rikard
Keymaster

Hey mia,

Thanks for reaching out to us. We are not accepting paid or sponsored posts at the moment, and we’re not looking for any partnerships either.

Best regards,
Rikard

June 20, 2022 at 7:43 pm in reply to: Add lightbox manually #1355870

Rikard
Keymaster

Hi,

Thanks for letting us know, I’ll close this thread for now then. Please open a new thread if you should have any further questions or problems.

Best regards,
Rikard

June 20, 2022 at 7:42 pm in reply to: Hamburger sub menu items on 2 lines #1355869

Rikard
Keymaster

Hi,

Great, I’m glad that we could help you out. Please let us know if you should need any further help on the topic or if we can close it.

Best regards,
Rikard

June 20, 2022 at 7:41 pm in reply to: css individual settings in enfold settings crushed after update #1355868

Rikard
Keymaster

Hi,

Thanks for the update. Which font is not correct? When you ask questions, then please try to be as specific as possible. Otherwise it’s hard for us to understand what you are referring to.

Best regards,
Rikard

June 20, 2022 at 7:38 pm in reply to: avia layout gone! #1355866
Rikard
Keymaster
Hi,

You can also set different font sizes for different screen sizes in the element option, that might be the first place you should start: https://snipboard.io/gKkjqr.jpg. If you don’t set values for all screen sizes, then the first value will apply.

Best regards,
Rikard
- This reply was modified 3 years, 8 months ago by Rikard.
June 20, 2022 at 7:36 pm in reply to: avia layout gone! #1355865

Rikard
Keymaster

Hi,

Your have errors in your CSS, please try fixing those, then add the CSS again. You can test your code using a service like this: http://csslint.net/

Best regards,
Rikard

June 20, 2022 at 12:58 pm in reply to: Links in Footer Socket are not showing #1355839
Rikard
Keymaster
Hey Sigmund,

This CSS is hiding it:
```
.copyright a {
    display: none;
}
```
It doesn’t seem to be coming from the theme though, maybe you have added it somewhere else?

Best regards,
Rikard
June 20, 2022 at 12:53 pm in reply to: css individual settings in enfold settings crushed after update #1355838

Rikard
Keymaster

Hi,

Thanks for that. I toggled the file compression settings for you, and the problem goes away after that.

Best regards,
Rikard

June 20, 2022 at 12:48 pm in reply to: Problem with section tab #1355836

Rikard
Keymaster

Hi,

Great, I’m glad that we could help you out. I’ll close this thread for you then, please open a new thread if you should have any further questions or problems.

Best regards,
Rikard

June 20, 2022 at 12:47 pm in reply to: Increase menu font and change title 'easy slider' #1355835

Rikard
Keymaster

Hey stefpasi,

You can change the menu font size and colour under Enfold->Advanced Styling, and the caption and heading font in the slider and be changed in the Styling tab in the element options.

I tried loading the content on your front page, but I’m seeing a 503 forbidden error. Please try reaching out to your hosting provider to see if they can tell you why the server is responding with that error message.

Best regards,
Rikard

June 20, 2022 at 10:46 am in reply to: Error when try to Edit after Upgrade to WordPress 6.0 #1355822

Rikard
Keymaster

Hi,

Thanks for that. I see that you are getting a 500 internal server error on the file in private, could you share server error logs with us please? If possible, then please try using a different PHP version. Something between 7.4 and the version you are currently running for example.

Best regards,
Rikard

June 20, 2022 at 10:43 am in reply to: Problem with section tab #1355821

Rikard
Keymaster

Hi,

Thanks for that. Did you check the Tab Section settings in the Height tab? Please make sure that it’s set to Auto adjust to content. If you should need any further help, then please post admin WordPress login details in private.

Best regards,
Rikard

June 20, 2022 at 10:39 am in reply to: [av_breadcrumbs] doesn´t work anymore #1355820

Rikard
Keymaster

Hi,

Great, I’m glad that you found the problem. Please let us know if you should need any further help on the topic or if we can close it.

Best regards,
Rikard

June 20, 2022 at 10:39 am in reply to: css individual settings in enfold settings crushed after update #1355819

Rikard
Keymaster

Hi,

Which settings exactly are not applying? Please give us an example.

Best regards,
Rikard

June 20, 2022 at 10:27 am in reply to: Can't edit pages, page content won't load, elements not clickable #1355816

Rikard
Keymaster

Hi,

Thanks for that. I’ve uploaded a fresh copy for you, but it’s not activated since I can’t access the WordPress backend. Please renew the token and post again.

Best regards,
Rikard

June 20, 2022 at 10:18 am in reply to: avia layout gone! #1355814
Rikard
Keymaster
Hi,

Thanks for that. Please try the following in Quick CSS under Enfold->General Styling:
```
@media only screen and (max-width: 767px) {
.html_header_transparency #top .avia-builder-el-0 .slideshow_caption {
    padding-top: 10px;
}

#top #wrap_all .avia-slideshow .av-slideshow-caption {
    font-size: 30px;
}

#top .avia-slideshow .av-slideshow-caption p {
    font-size: 14px;
}
#top .flex_column_table.av-equal-height-column-flextable.av-9y4su-ed9cb8f9ef6e3819ca120920f518c18b {
    margin-top: -115px;
}
}
```
Best regards,
Rikard
June 19, 2022 at 10:28 am in reply to: We have had problems with envato item purchase #1355751

Rikard
Keymaster

Hi,

The version you are updating from is almost 4 years old, what worked in that version might not necessary work in the most recent version. Try following the suggestion I posted earlier, and note that what you put in a child theme is your responsibility.

Best regards,
Rikard

June 19, 2022 at 10:19 am in reply to: Image with hotspots that open image in lightbox #1355750

Rikard
Keymaster

Hi,

Thanks for the update. Please let us know if you should need any further help on the topic or if we can close it.

Best regards,
Rikard

June 19, 2022 at 10:17 am in reply to: avia layout gone! #1355749

Rikard
Keymaster

Hi,

The login details you posted previously are not working anymore, please check and verify.

Best regards,
Rikard

June 18, 2022 at 7:23 pm in reply to: Error when try to Edit after Upgrade to WordPress 6.0 #1355709

Rikard
Keymaster

Hi,

Thanks for that. I see what looks to be a password, but no user?

Best regards,
Rikard

June 18, 2022 at 7:21 pm in reply to: We have had problems with envato item purchase #1355708

Rikard
Keymaster

Hi,

Thanks for that. I uploaded the latest version of the theme, and your site displayed an error after that. I activated the parent theme after that, and it came back after. That means the problem is coming from your child theme. Please try removing all your customisations, then add them back one by one, to see which one is causing the problem.

Best regards,
Rikard

June 18, 2022 at 7:06 pm in reply to: How to add margins (or padding) on the left and right sides of the content only #1355705
Rikard
Keymaster
Hi,

I still see this container width:
```
.responsive .container {
    max-width: 1310px;
}
```
Make sure that you have activate the option to delete the old CSS and JS files under Enfold->Performance.

Best regards,
Rikard
June 18, 2022 at 10:54 am in reply to: Layerslider 7 add h1 title #1355681

Rikard
Keymaster

Hi,

Thanks for letting us know, I’ll close this thread for now then. Please open a new thread if you should have any further questions or problems.

Best regards,
Rikard

June 18, 2022 at 10:52 am in reply to: We have had problems with envato item purchase #1355679

Rikard
Keymaster

Hi,

Thanks for the update. The FTP login details doesn’t have a user name, please include that as well.

Best regards,
Rikard

June 18, 2022 at 10:50 am in reply to: Fixing Text Being Cropped #1355678

Rikard
Keymaster

Hey sdsitetechdotcom,

Thanks for the login details. Could you post a link to where we could see the actual problem please?

Best regards,
Rikard

June 18, 2022 at 10:47 am in reply to: Slider Heading Changed Colour & Change Change Back #1355677

Rikard
Keymaster

Hi Darren,

This was just a bug that we missed, it will be fixed in the next release of the theme.

Best regards,
Rikard

June 18, 2022 at 10:45 am in reply to: Featured Image Captions Fragmented on Magazine Sidebar #1355675

Rikard
Keymaster

Hi,

Great, I’m glad that we could help. I’ll close this thread for now then, please open a new thread if you should have any further questions or problems.

Best regards,
Rikard

June 18, 2022 at 10:33 am in reply to: Mobile "stutter" when scrolling page #1355674

Rikard
Keymaster

Hey JP,

Could you try updating the theme to the latest version (5.0) to see if that helps please? https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update.

Best regards,
Rikard
Author

Posts

Viewing 30 posts - 13,081 through 13,110 (of 93,423 total)

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