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Viewing 30 posts - 12,061 through 12,090 (of 93,423 total)
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    Posts
  • August 11, 2022 at 6:33 pm in reply to: Fatal error after theme update – allowed memory size….. #1361486
    Rikard

    Hi Bernhard,

    I’m not in direct contact with the other moderators at the moment, since we work different hours. You can find my IP in private though. Please note that my IP is dynamic, so it can change at any time.

    Best regards,
    Rikard

    August 11, 2022 at 6:31 pm in reply to: Since update to Enfold 5.1.1, Forminator forms no longer showing #1361485
    Rikard

    Hi,

    Please try the following in Quick CSS under Enfold->General Styling:

    form.forminator-custom-form {
  display: block !important;
}

    Best regards,
    Rikard

    August 11, 2022 at 4:59 pm in reply to: Change Text and Box Outline Color on Specific Contact Form #1361480
    Rikard

    Hi,

    I’ve edited the CSS for you, please review your site.

    Best regards,
    Rikard

    August 11, 2022 at 4:47 pm in reply to: Widgets not displaying after update #1361478
    Rikard

    Hi benojack,

    If you can’t follow my instructions above, then please open a new thread and include admin WordPress and FTP login details in private, and we’ll do the steps above for you.

    Best regards,
    Rikard

    August 11, 2022 at 4:45 pm in reply to: Fatal error after theme update – allowed memory size….. #1361477
    Rikard

    Hi,

    If your provider could white list the countries in private, then all moderators should be able to access your site.

    Best regards,
    Rikard

    August 11, 2022 at 2:50 pm in reply to: Minify CSS file to my website #1361472
    Rikard

    Hey Ghilbert12,

    You can enable file merging and compression under Enfold->Performance.

    Best regards,
    Rikard

    August 11, 2022 at 12:17 pm in reply to: Missing #1361452
    Rikard

    Hi,

    Great, I’m glad that we could help. Please let us know if you should need any further help on the topic, or if we can close it.

    Best regards,
    Rikard

    August 11, 2022 at 10:20 am in reply to: Fatal error after theme update – allowed memory size….. #1361444
    Rikard

    Hi Bernhard,

    I’m still seeing a 403 forbidden error when trying to login into your site. We would need to access the backend of your site in order to help you out further.

    Best regards,
    Rikard

    August 10, 2022 at 7:38 pm in reply to: Testimonial font change #1361382
    Rikard

    Hi,

    Great, I’m glad that we could help. Please let us know if you should need any further help on the topic, or if we can close it.

    Best regards,
    Rikard

    August 10, 2022 at 6:59 pm in reply to: Widgets Not Working #1361381
    Rikard

    Hi,

    Great, I’m glad that Mike could help you out. I’ll close this thread for now then, please open a new thread if you should have any further questions or problems.

    Best regards,
    Rikard

    August 10, 2022 at 6:58 pm in reply to: Change Text and Box Outline Color on Specific Contact Form #1361380
    Rikard

    Hey advteksol,

    Please try the following in Quick CSS under Enfold->General Styling:

    .postid-1567 main input[type='text'] {
  border-color: #fff;
}

.postid-1567 main input::-webkit-input-placeholder, .postid-1567 main input:-ms-input-placeholder, .postid-1567 main input::placeholder {
  color: #fff;
}

    Best regards,
    Rikard

    August 10, 2022 at 6:53 pm in reply to: Widgets not displaying after update #1361378
    Rikard

    Hi benojack,

    1. Rename footer.php in your child theme to something like _footer.php (this means you can keep the old file for reference)
    2. Upload footer.php from a fresh theme download to your child theme
    3. Add your customisations back in to footer.php

    Best regards,
    Rikard

    August 10, 2022 at 6:50 pm in reply to: Testimonial font change #1361377
    Rikard

    Hi Erin,

    Please try the following in Quick CSS under Enfold->General Styling:

    .avia-testimonial-markup-entry-content p {
    font-family: 'verdana';
}

    Best regards,
    Rikard

    August 10, 2022 at 6:45 pm in reply to: Coming Soon #1361376
    Rikard

    Hi,

    Thanks for the update. Please send us a temporary WordPress admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.

    Best regards,
    Rikard

    August 10, 2022 at 6:43 pm in reply to: google reviews widget #1361375
    Rikard

    Hi,

    We haven’t tested the theme with that unfortunately.

    Best regards,
    Rikard

    August 10, 2022 at 6:41 pm in reply to: Missing #1361374
    Rikard

    Hi,

    Did you check your settings under Enfold->SEO Support? Look for the Meta Tag “robots” option.

    Best regards,
    Rikard

    August 10, 2022 at 6:39 pm in reply to: Theme Problem #1361373
    Rikard

    Hi Alex,

    Thanks for that. I can’t find any obvious reason to these errors unfortunately. Do you have the possibility to try other PHP versions, like 8.0.1x or 8.1.xx for example? Like I stated before, I’m running the theme without any problem on different PHP 8.x.x versions. Locally I’m running 8.0.19, and my live test site is running 8.1. I’ve also tested the live site with PHP 8.2.

    Best regards,
    Rikard

    August 10, 2022 at 2:19 pm in reply to: google reviews widget #1361358
    Rikard

    Hey woogie07,

    There’s nothing like that in the theme by default. I’m not sure if there are plugins available for that, but you could try searching in the WordPress plugin repository.

    Best regards,
    Rikard

    August 10, 2022 at 2:17 pm in reply to: Enfold theme update #1361357
    Rikard

    Hi,

    We will upload and activate the latest version of the theme for you. If it should not work, then we will leave the old version active.

    Best regards,
    Rikard

    August 10, 2022 at 2:15 pm in reply to: Widget critical error message #1361356
    Rikard

    Hey cbroome12,

    Could you try updating the theme to the latest version (5.1.1) to see if that helps please? https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update. If not, then please check the login details you posted, as they are not working.

    Best regards,
    Rikard

    August 10, 2022 at 2:13 pm in reply to: Seaching function for blog only #1361355
    Rikard

    Hi,

    Thanks for the update. Please let us know if you should need any further help on the topic, or if we can close it.

    Best regards,
    Rikard

    August 10, 2022 at 2:11 pm in reply to: Theme Problem #1361354
    Rikard

    Hi,

    Thanks for the update. We would like to check the backend of your site a bit more, but it’s not possible to login because of the fatal error message. Could you change the PHP version back so that we can login please?

    Best regards,
    Rikard

    August 10, 2022 at 2:08 pm in reply to: Missing #1361353
    Rikard

    Hey svendahlin,

    Is that line missing altogether, or is it set to nofollow? If it’s nofollow, then please check your settings under Settings->Reading in the WordPress menu. If you need to add that line manually, then you can use a function in functions.php:

    function svendahlin_robots_header(){
?>
<meta name="robots" content="index, follow" />
<?php
}
add_action('wp_head', 'svendahlin_robots_header');

    Best regards,
    Rikard

    August 10, 2022 at 12:31 pm in reply to: LayerSlider not showing #1361342
    Rikard

    Hi,

    Thanks for that. I can’t reproduce what you are seeing on your end though: https://snipboard.io/Nzv6fo.jpg. Could you try using a private or incognito browser window please?

    Best regards,
    Rikard

    August 10, 2022 at 12:24 pm in reply to: Enfold theme update #1361340
    Rikard

    Hi,

    If you need help updating, then please include admin WordPress and FTP login details in private. Also verify that you have backups of your site.

    Best regards,
    Rikard

    August 10, 2022 at 10:57 am in reply to: Theme Problem #1361326
    Rikard

    Hi,

    Thanks for the update. Are you referring to the LayerSlider plugin? If so, then that is bundled with the theme, and it’s working on all installations I’ve seen running PHP 8.x.x, so it’s not a general problem with the theme or LayerSlider. We can’t say why this problem is happening on your site unfortunately, but you could try to deactivate the bundled LayerSlider under Enfold->Layout Builder, to see if that makes any difference. Look for the Integrated (Bundled) LayerSlider Plugin option.

    Best regards,
    Rikard

    August 10, 2022 at 10:50 am in reply to: Potential web site vulnerability #1361324
    Rikard

    Hi,

    Thanks for the update. The code in the screenshot is not a part of theme, so we can’t really say what the person in question is referring to unfortunately.

    Best regards,
    Rikard

    August 10, 2022 at 10:48 am in reply to: LayerSlider not showing #1361322
    Rikard

    Hi,

    Thanks for the update. I checked the page you linked to, but I can’t see the element in your screenshot there. Could you link directly to a page where we can see the actual problem please?

    Best regards,
    Rikard

    August 10, 2022 at 10:45 am in reply to: Problem Loading Online Demo #1361321
    Rikard

    Hi,

    Thanks for that. I see that the PHP ZipArchive Extension extension is disabled on your server, could you try enabling that please? If you don’t know how to do it, then your hosting provider should be able to help you out.

    Best regards,
    Rikard

    August 9, 2022 at 7:52 pm in reply to: License KEY #1361282
    Rikard

    Hey Michael,

    The forum is likely saying that your support period has expired? If you need to renew that, then please refer to this: https://help.market.envato.com/hc/en-us/articles/207886473-Extending-and-Renewing-Item-Support. Note that your theme license and support license are not the same thing.

    Best regards,
    Rikard

  • Author
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Viewing 30 posts - 12,061 through 12,090 (of 93,423 total)
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