Page 4 – Support | Kriesi.at – Premium WordPress Themes

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Viewing 30 posts - 91 through 120 (of 93,486 total)

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February 12, 2026 at 4:57 pm in reply to: Scroll Buttons: Multiple CTA buttons scroll to the same form #1495032

Rikard
Keymaster

Hi,

The jQuery error is still there. What happens if you update to the latest version of the theme?

Best regards,
Rikard

February 12, 2026 at 4:49 pm in reply to: How to edit footer widgets… #1495031

Rikard
Keymaster

Hey HekodaHook,

If you haven’t added any content to the widgets then they are automatically populated by the theme. Once you add your own content, then that will be visible instead.

Best regards,
Rikard

February 12, 2026 at 4:48 pm in reply to: Delete Enfold WordPress Theme by Kriesi in Copyright line… #1495030
Rikard
Keymaster
Hey HekodaHook,

Add this to the copyright field:
```
[nolink]
```
Best regards,
Rikard
February 12, 2026 at 10:29 am in reply to: Yith Booking calendar conflict ui-icons_444444_256x240.png #1495021

Rikard
Keymaster

Hi,

I’m not sure what you mean by pulling it from Enfold. The image in question is not a theme resource.

Best regards,
Rikard

February 12, 2026 at 10:26 am in reply to: Multi Columns (4 and more) in Post-Module (Blog) doesn’t work #1495020

Rikard
Keymaster

Hey Semagis,

Could you post a link to where we can see the actual problem please?

Best regards,
Rikard

February 12, 2026 at 10:24 am in reply to: license renewal doesn’t work #1495019

Rikard
Keymaster

Hi,

Thanks for that. I’ve notified our developers about this and they will take a closer look at it.

Best regards,
Rikard

February 11, 2026 at 2:25 pm in reply to: Unable to save changes on existing pages #1494990

Rikard
Keymaster

Hi,

Thanks for the update. What exactly worked for you, and are you still having problems?

Best regards,
Rikard

February 11, 2026 at 2:23 pm in reply to: Menu: the 2nd menu line is overlapping page content #1494989

Rikard
Keymaster

Hi,

Thanks for the screenshots. How exactly are you looking to change the behaviour of the menu?

Best regards,
Rikard

February 11, 2026 at 10:42 am in reply to: Menu: the 2nd menu line is overlapping page content #1494979

Rikard
Keymaster

Hi,

You can upload screenshots to a service like Google Drive, Dropbox, Imgur, Snipboard etc, then link to them here.

Best regards,
Rikard

February 11, 2026 at 10:41 am in reply to: Scroll Buttons: Multiple CTA buttons scroll to the same form #1494978

Rikard
Keymaster

Hi,

Thanks for the update. Please try to temporarily deactivate all plugins and any custom code you might have added, to see what happens then. CSS will likely not cause any jQuery errors.

Best regards,
Rikard

February 11, 2026 at 10:35 am in reply to: Multiple errors on pages and posts (analysis included) #1494977

Rikard
Keymaster

Hi,

Thanks for reporting this, we will look into it as soon as possible.

Best regards,
Rikard

February 11, 2026 at 10:33 am in reply to: license renewal doesn’t work #1494976

Rikard
Keymaster

Hi,

Yes please, you can post the login details in the private content box. The details will only be available to moderators.

Best regards,
Rikard

February 10, 2026 at 5:26 pm in reply to: Scroll Buttons: Multiple CTA buttons scroll to the same form #1494929
Rikard
Keymaster
Hi,

You have not filled in a link in the buttons which are not working:
```
<div style="text-align: center;"><a class="avia-button avia-size-large avia-color-theme-color" href="#" data-avia-scroll-to=".kontaktformular">Leitfaden jetzt kostenfrei anfordern</a></div>
```
The href value is where you put the link, and linking to a # sign will go no where. Also, you don’t need this bit:
```
data-avia-scroll-to=".kontaktformular"
```
Best regards,
Rikard
February 10, 2026 at 5:08 pm in reply to: Menu: the 2nd menu line is overlapping page content #1494927

Rikard
Keymaster

Hi,

Please paste in the Quick CSS box under Enfold->General Styling.

Best regards,
Rikard

February 10, 2026 at 1:15 pm in reply to: Menu: the 2nd menu line is overlapping page content #1494919
Rikard
Keymaster
Hey SanKlei,

Please try this in Quick CSS to activate the mobile menu at an earlier point:
```
@media only screen and (max-width: 1290px) {
  nav.main_menu {
    display: block !important;
  }
  #avia-menu .menu-item {
    display: none;
  }
  .av-burger-menu-main.menu-item-avia-special {
    display: block;
  }
}
```
Best regards,
Rikard
February 9, 2026 at 7:29 pm in reply to: Enfold Update missing #1494896

Rikard
Keymaster

Hi,

Great, I’m glad that we could help you out. We’ll close this thread for now then, please open a new thread if you should have any further questions or problems.

Best regards,
Rikard

February 9, 2026 at 7:28 pm in reply to: license renewal doesn’t work #1494895

Rikard
Keymaster

Hi,

Thanks for the update. We haven’t been able to reproduce anything like what you are experiencing since the current version was released. If you need further help, then we would need access to your site and further instructions on how to reproduce the results that you are seeing.

Best regards,
Rikard

February 9, 2026 at 4:33 pm in reply to: logo position #1494890

Rikard
Keymaster

Hey MAJO_Agency,

Maybe this will help you out? https://kriesi.at/documentation/enfold/example-of-centered-logo-and-menu/

Best regards,
Rikard

February 9, 2026 at 4:31 pm in reply to: Scroll Buttons: Multiple CTA buttons scroll to the same form #1494889

Rikard
Keymaster

Hey Philipp,

You need to add the anchor as the link in the buttons, then add the id to your form.

Best regards,
Rikard

February 9, 2026 at 4:28 pm in reply to: license renewal doesn’t work #1494888

Rikard
Keymaster

Hi,

We cannot reproduce the notices in your screenshot, and we haven’t had reports of any other users having the same problem as you. None of the references are pointing to Enfold files either. How can we reproduce the results that you are seeing on your end?

Best regards,
Rikard

February 9, 2026 at 9:27 am in reply to: Which countries to geo unblock for Enfold Support? #1494878

Rikard
Keymaster

Hi,

We are located in Philippines, Sweden, USA, Germany, Austria and Lithuania.

Best regards,
Rikard

February 8, 2026 at 11:52 am in reply to: Expired Link #1494823

Rikard
Keymaster

Hi,

Great, I’m glad that Mike could help you out. Please open a new thread if you should have any further questions or problems.

Best regards,
Rikard

February 8, 2026 at 11:51 am in reply to: website not loading properly #1494822

Rikard
Keymaster

Hi,

I get a 404 error on the page that you linked to, please check.

Best regards,
Rikard

February 8, 2026 at 11:50 am in reply to: video link not working #1494821

Rikard
Keymaster

Hey Elena,

Try using the URL in private instead.

Best regards,
Rikard

February 8, 2026 at 11:48 am in reply to: license renewal doesn’t work #1494820

Rikard
Keymaster

Hi,

Did you try to temporarily deactivate all plugins or any custom code that you might have added? Did you try updating your PHP version? Did you check your WordPress debugging settings? https://wordpress.org/support/article/debugging-in-wordpress/

Best regards,
Rikard

February 7, 2026 at 1:01 pm in reply to: Update Enfold #1494808

Rikard
Keymaster

Hey Fabrice,

Thanks for reaching out to us. A patch is coming in the next release of the theme, and we are still maintaining and developing Enfold as usual.

Best regards,
Rikard

February 6, 2026 at 2:41 pm in reply to: change background on a page #1494794

Rikard
Keymaster

Hi,

When hovering over the element, then you will see 3 icons on the left. Click the Pen+paper icon to access the element options.

Best regards,
Rikard

February 6, 2026 at 2:39 pm in reply to: Specific Sockel below footer #1494793

Rikard
Keymaster

Hey Sebastian,

Did you try building the layout as a page, then set that page to be your footer under Enfold->Footer?

Best regards,
Rikard

February 5, 2026 at 1:28 pm in reply to: 2 blocks: one static, one scrollable #1494746

Rikard
Keymaster

Hi,

Thanks for the update. Please open a new thread if you should have any further questions or problems.

Best regards,
Rikard

February 5, 2026 at 1:06 pm in reply to: Google Font: Couldn´t add the font because the server didnt´t respond #1494743

Rikard
Keymaster

Hi,

Thanks for the update. We’ll close this thread for now then, please open a new thread if you should have any further questions or problems.

Best regards,
Rikard
Author

Posts

Viewing 30 posts - 91 through 120 (of 93,486 total)

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