Hi,

You can check which theme is active under Appearance in the WordPress menu, it takes roughly 2 seconds to see which theme is active. I installed a child theme for you, and copied what was in your old child theme. The new child theme was left active.

A theme license is valid for a single domain including sub domains. So yes, you would need a second license for your other site.

Best regards,
Rikard

Hi,

Thanks for that, but we cannot reproduce this problem. We haven’t had any other reports of this being a problem either. Did you add any customisations which might be causing this to happen?

Best regards,
Rikard

Hi,

Please try the following in Quick CSS under Enfold->General Styling:

#socket .copyright p {
  display: inline; 
}

#socket .copyright {
  width: 100%;
}

Best regards,
Rikard

Hey Daniel Gustavo,

Thanks for reaching out. I’m not sure exactly what you need help with though? Note that we are not a web development agency, we are the creators of the Enfold WordPress theme. We do not accept any type of custom work outside the scope of our own software.

Best regards,
Rikard

Hi,

I didn’t need it after all, so no need to send details for the other site. I’ve activated the latest version of the theme for you, and your site seems to displaying as it should, please review it.

Best regards,
Rikard

Hey amandamilenamohler,

Maybe the file in question is saved on your device? Please note that this is not in any way theme related, so you might have better luck searching for the problem using a search engine.

Best regards,
Rikard

Hey frammies,

You need to increase the amount of memory allocated to PHP on your installation: https://developer.wordpress.org/advanced-administration/wordpress/wp-config/#Increasing_memory_allocated_to_PHP

Best regards,
Rikard

Hi,

Thanks for the update. The FTP login details are working, thanks for that. We just need to verify that you have backups of your site? Besides regular updates, you should also export the theme settings under Enfold->Import/Export and save it on your local machine.

I can’t say what will happen after the update unfortunately, but the child theme will be intact.

Best regards,
Rikard

Hey frammies,

I’m not sure which element you are using, but if that is a Special Heading element then you can set different font sizes for each screen size in the Styling tab in the element options.

Best regards,
Rikard

Hey Yuktha V,

Thanks for reaching out. We are not accepting any link exchanges at the moment.

Best regards,
Rikard

Hey koomo,

Thanks for the update, we’ll close this thread for now then. Please open a new thread if you should have any further questions or problems.

Best regards,
Rikard

Hi,

Thanks for the update. Please let us know if you should need any further help on the topic, or if we can close it.

Best regards,
Rikard

Hey Oliver,

Thanks for reaching out to us. Your site is not loading at all on my end, so I couldn’t check which version of the theme you are using. Please make sure that it’s the latest version (7.1.2): https://kriesi.at/documentation/enfold/theme-update/

Best regards,
Rikard

Hi,

Please send us a temporary WordPress admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply. Also let us know which demo you are looking to import.

Best regards,
Rikard

Hey Jörg,

That is not a known problem no. Are you saying that hackers are able to break into your site using a specific module in the theme? If so, then how exactly did they do that?

Best regards,
Rikard