Page 4 – Support | Kriesi.at – Premium WordPress Themes

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December 12, 2024 at 8:20 pm in reply to: Main menu color and font size #1473519

Rikard
Keymaster

Hey fp47,

You can do that under Enfold->Advanced Styling.

Best regards,
Rikard

December 12, 2024 at 4:09 pm in reply to: Hamburger Menu not shown on Mobile #1473508

Rikard
Keymaster

Hey idijomar,

Could you post a link to where we can see the problem that you are having please?

Best regards,
Rikard

December 12, 2024 at 4:04 pm in reply to: background color not working #1473507

Rikard
Keymaster

Hi,

The theme options are not saving on your site, that is the likely problem. The server is returning a 403 error on the file in private, please reach out to your hosting provider and ask why that is.

Best regards,
Rikard

December 12, 2024 at 11:12 am in reply to: Border at bottom of content section should not display #1473485

Rikard
Keymaster

Hi,

Thanks for the update. Please let us know if you should need any further help on the topic, or if we can close it.

Best regards,
Rikard

December 12, 2024 at 11:11 am in reply to: Tab Section Element #1473484

Rikard
Keymaster

Hi,

Thanks for the update. I’m not sure exactly what you have read, but a child theme is not necessary to install in order to use the Tab Section element. It’s available for you in the Layout Builder like Ismael pointed out earlier.

Best regards,
Rikard

December 12, 2024 at 11:05 am in reply to: active on menu while hidding submenu #1473481

Rikard
Keymaster

Hey Woutski,

I’m not sure that I fully understand your intentions, could you try to explain what you are looking to achieve a bit further or post a screenshot highlighting it please?

Best regards,
Rikard

December 12, 2024 at 11:01 am in reply to: Contact form does not respond #1473480

Rikard
Keymaster

Hey Diana,

Please try the suggestions listed here: https://kriesi.at/documentation/enfold/contact-form/#my-contact-form-is-not-sending-emails-

Best regards,
Rikard

December 11, 2024 at 8:55 pm in reply to: Cannot update translations #1473451

Rikard
Keymaster

Hi Simon,

We are aware of the problem, thanks for reporting though.

Best regards,
Rikard

December 11, 2024 at 4:05 pm in reply to: Accordion Toggle Icons Not Displaying on Moble #1473434

Rikard
Keymaster

Hi,

Thanks for the update, we’ll close this thread for now then. Please open a new thread if you should have any further questions or problems.

Best regards,
Rikard

December 11, 2024 at 4:04 pm in reply to: Issue with left and right side of margin or padding #1473433

Rikard
Keymaster

Hey sidsingh78,

That code should work, did you inspect the elements in your browser to see if it applies?

Best regards,
Rikard

December 11, 2024 at 12:03 pm in reply to: Customized widget above another widget but only on one page #1473423

Rikard
Keymaster

Hi,

Thanks for the update, we’ll close this thread for now then. Please open a new thread if you should have any further questions or problems.

Best regards,
Rikard

December 11, 2024 at 12:02 pm in reply to: Problem with Sliders in Chrome – Slider doesn´t show, – white screen #1473422

Rikard
Keymaster

Hey zeitraum_,

I can’t see any problems on my end using Chrome, is there a sure way of reproducing this? There’s nothing in the theme which would randomly not show content.

Best regards,
Rikard

December 11, 2024 at 11:57 am in reply to: Updating failed. The response is not a valid JSON response. #1473420

Rikard
Keymaster

Hi,

Thanks for the update, we’ll keep this thread open for you.

Best regards,
Rikard

December 11, 2024 at 11:56 am in reply to: add custom icon #1473419

Rikard
Keymaster

Hi,

Thanks for the update. Please let us know if you should need any further help on the topic, or if we can close it.

Best regards,
Rikard

December 11, 2024 at 11:55 am in reply to: MEGA MENU COLUMNS #1473418

Rikard
Keymaster

Hi,

The CSS is applying on your site, please clear your browser cache if you can’t see any difference.

Best regards,
Rikard

December 10, 2024 at 8:37 pm in reply to: Customized widget above another widget but only on one page #1473379

Rikard
Keymaster

Hey Sebastian,

You could try using the is_page conditional: https://developer.wordpress.org/reference/functions/is_page/

Best regards,
Rikard

December 10, 2024 at 8:34 pm in reply to: Problem with noindex on category archives #1473378

Rikard
Keymaster

Hi,

Thanks for letting us know. Please open a new thread if you should have any further questions or problems.

Best regards,
Rikard

December 10, 2024 at 8:34 pm in reply to: Flex CSS support #1473377

Rikard
Keymaster

Hey Todd,

Flex is a CSS method which can be used to create layouts, but that can be achieved using the Enfold layout builder as well. In most cases, you won’t need to use custom CSS while using Enfold.

Best regards,
Rikard

December 10, 2024 at 4:51 pm in reply to: Problem with noindex on category archives #1473367

Rikard
Keymaster

Hi,

Great, I’m glad that Ismael could help you out. Please let us know if you should need any further help on the topic, or if we can close it.

Best regards,
Rikard

December 10, 2024 at 11:25 am in reply to: Contact form email with an umlaut #1473316

Rikard
Keymaster

Hi,

Thanks for the update, we’ll close this thread for now then. Please open a new thread if you should have any further questions or problems.

Best regards,
Rikard

December 10, 2024 at 11:24 am in reply to: Let me know if purchasing a license can resolve the issue. #1473315

Rikard
Keymaster

Hey DONGHOON,HAN,

If you already own a license, then you don’t need to purchase a new license. You only need to update your current version. Please refer to this: https://kriesi.at/documentation/enfold/theme-update/

Best regards,
Rikard

December 10, 2024 at 11:23 am in reply to: Amount of blogs on a page doen’t show good #1473314

Rikard
Keymaster

Hey JoStudioDeRijp,

Are you looking to use the Blog Posts element to create your blog page? If so, then make sure that you have not selected the page in question as the blog page in the theme options.

Best regards,
Rikard

December 10, 2024 at 11:21 am in reply to: How can I make the Avia Layout Builder visible on new pages? #1473313

Rikard
Keymaster

Hey jelly00,

Could you try updating the theme to the latest version (6.0.8) to see if that helps please? https://kriesi.at/documentation/enfold/theme-update/.

Best regards,
Rikard

December 10, 2024 at 9:30 am in reply to: MEGA MENU COLUMNS #1473307

Rikard
Keymaster

Hi,

The login token has expired, please post a new one.

Best regards,
Rikard

December 10, 2024 at 9:29 am in reply to: Hide burgers on smartphone #1473306
Rikard
Keymaster
Hi,

Please try this instead:
```
.av-burger-menu-main {
  display: none !important; 
}
```
Best regards,
Rikard
December 10, 2024 at 9:28 am in reply to: widgets don’t work #1473305

Rikard
Keymaster

Hi,

Thanks for the update, we’ll close this thread for now then. Please open a new thread if you should have any further questions or problems.

Best regards,
Rikard

December 10, 2024 at 9:25 am in reply to: Post Not Appear on News Page #1473303

Rikard
Keymaster

Hi,

Thanks for the update, we’ll close this thread for now then. Please open a new thread if you should have any further questions or problems.

Best regards,
Rikard

December 10, 2024 at 9:24 am in reply to: Cannot Register #1473302

Rikard
Keymaster

Hi,

Thanks for the update. Could you try creating a new user to see if that helps? You could then attribute all content which was created with the old user to the new one.

Best regards,
Rikard

December 10, 2024 at 9:23 am in reply to: PHP Update Scrambles Site Format #1473301

Rikard
Keymaster

Hey Lance,

Enfold is compatible with PHP 8.x, there might be other things on your site which are generating the errors. You could try deativating all plugins and remove any custom code that you have added for example, and then update the PHP version.

Best regards,
Rikard

December 10, 2024 at 9:20 am in reply to: token key doesn’t work #1473300

Rikard
Keymaster

Hi,

Great, I’m glad that we could help. Please let us know if you should need any further help on the topic, or if we can close it.

Best regards,
Rikard
Author

Posts

Viewing 30 posts - 91 through 120 (of 90,943 total)

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