Page 4 – Support | Kriesi.at – Premium WordPress Themes

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Posts
November 20, 2024 at 9:10 am in reply to: Mobil Ansicht sieht strange aus. #1471716
Rikard
Keymaster
Hey edithfrei,

Please try the following in Quick CSS under Enfold->General Styling:
```
@media only screen and (max-width: 767px) {
.av-catalogue-title {
  padding-right: 30%;
}
}
```
Best regards,
Rikard
November 20, 2024 at 9:06 am in reply to: 404/410 responses for enfold/css/… #1471714

Rikard
Keymaster

Hey Jody,

Those resources don’t exist in that location, you can mark them as non-existent.

Best regards,
Rikard

November 19, 2024 at 8:58 pm in reply to: Enfold masonry gallery – minimal scroll bar #1471702

Rikard
Keymaster

Hi,

The screenshots are not publicly viewable, please change the sharing option or use a service like Imgur or Snipboard.

Best regards,
Rikard

November 19, 2024 at 8:57 pm in reply to: before-after images blurred #1471701

Rikard
Keymaster

Hi,

Thanks for the update, we’ll close this thread for now then. Please open a new thread if you should have any further questions or problems.

Best regards,
Rikard

November 19, 2024 at 8:56 pm in reply to: Can’t install theme: error “The theme is missing the style.css stylesheet” #1471700

Rikard
Keymaster

Hi,

Great, I’m glad that we could help. Please open a new thread if you should have any further questions or problems.

Best regards,
Rikard

November 19, 2024 at 8:56 pm in reply to: position of Layout Elements in the Advanced Layout editor #1471699

Rikard
Keymaster

Hi,

Sure, that sounds like a good plan. You can post WordPress login details in private.

Best regards,
Rikard

November 19, 2024 at 8:54 pm in reply to: Advance Layout Editor Cannot Edit Existing Blocks #1471697

Rikard
Keymaster

Hi,

Thanks for the update, we’ll close this thread for now then. Please open a new thread if you should have any further questions or problems.

Best regards,
Rikard

November 19, 2024 at 3:36 pm in reply to: Advanced Layout Editor not loading and scrollable #1471656
Rikard
Keymaster
Hi,

Thanks for the update. What happens if you select to use the Classic Editor in the theme options? You could also add this to functions.php in the theme, but I see that you are not using a child theme:
```
add_theme_support( 'avia_gutenberg_post_type_support' );
```
Best regards,
Rikard
November 19, 2024 at 3:33 pm in reply to: Field group of SCF showing in blog archive #1471654

Rikard
Keymaster

Hi,

Thanks for the update. Please let us know if you should need any further help on the topic, or if we can close it.

Best regards,
Rikard

November 19, 2024 at 3:32 pm in reply to: position of Layout Elements in the Advanced Layout editor #1471653

Rikard
Keymaster

Hi,

Thanks for the update. How and where can we reproduce the problem that you are having?

Best regards,
Rikard

November 19, 2024 at 3:32 pm in reply to: Enfold Photography #1471652

Rikard
Keymaster

Hey Norbert,

Enfold is compatible with the latest versions of PHP and WordPress. The update to 6.0.6 has to be done manually from the version you are running, please refer to my replies in this thread: https://kriesi.at/support/topic/enfold-4-5-theme-update-update-failed-download-failed-a-valid-url-was-not-pro/#post-1021541
You can either update manually via FTP: https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update, or upload the theme as if it was new under Appearance->Themes->Add New Theme.
If that doesn’t work then please try to delete the whole theme folder, then replace it with the new version. Make sure that you have backups of the site before starting updating.
Also please read this after you have updated: https://kriesi.at/documentation/enfold/theme-registration/

Best regards,
Rikard

November 19, 2024 at 12:40 pm in reply to: I can’t see the layout builder? #1471640

Rikard
Keymaster

Hi,

You can use the email in private, just remember to post the login details here in private.

Best regards,
Rikard

November 19, 2024 at 12:35 pm in reply to: position of Layout Elements in the Advanced Layout editor #1471639

Rikard
Keymaster

Hey haarsache,

Did you try dragging it more to the left or right of the element which you are trying to place it next to?

Best regards,
Rikard

November 19, 2024 at 12:32 pm in reply to: Blog Post Customization #1471638

Rikard
Keymaster

Hey wema7300,

Did you check your selection in the Which Entries Should Be Used entry in the element options?

Best regards,
Rikard

November 19, 2024 at 12:29 pm in reply to: Hero images show up on hover but are supposed to load right away. #1471636

Rikard
Keymaster

Hey Silje,

I checked your home page but I can’t see any problems there. How can we reproduce the problem that you are seeing on your end?

Best regards,
Rikard

November 19, 2024 at 12:23 pm in reply to: Background Gridlines Missing #1471635

Rikard
Keymaster

Hey desquid66,

Thanks for the screenshots. We are here to help out with the Enfold theme and its built in Layout Builder, we can’t really answer questions about the WordPress block editor. Did you try asking your question on a general WordPress help forum?

Best regards,
Rikard

November 19, 2024 at 12:20 pm in reply to: Depricated function errors showing in front end #1471634

Rikard
Keymaster

Hi,

Thanks for the update, we’ll close this thread for now then. Please open a new thread if you should have any further questions or problems.

Best regards,
Rikard

November 19, 2024 at 12:19 pm in reply to: wp_targeted_link_rel_callback is deprecated since version 6.7.0 on front-end #1471633

Rikard
Keymaster

Hey hostworks,

Thanks for pointing that out. This will be fixed in the next theme update.

Best regards,
Rikard

November 19, 2024 at 12:15 pm in reply to: Can’t install theme: error “The theme is missing the style.css stylesheet” #1471632

Rikard
Keymaster

Hi,

Yes, please try to upload the zip file named enfold in the unzipped folder.

Best regards,
Rikard

November 19, 2024 at 12:14 pm in reply to: Menu button overlaps header logo on mobile #1471631
Rikard
Keymaster
Hey Tanja,

Please try the following in Quick CSS under Enfold->General Styling:
```
@media only screen and (max-width: 400px) {
  .responsive #top #header_main #menu-item-548 a {
    padding: 0 0 0 10px;
    font-size: 12px;
  }
}
```
Best regards,
Rikard
November 19, 2024 at 12:10 pm in reply to: Enfold masonry gallery – minimal scroll bar #1471630

Rikard
Keymaster

Hey HGI_webdev,

Please share screenshots with us highlighting the problem, you can upload them to a service like Google Drive, Dropbox, Imgur, Snipboard or similar. You can then link to them here.

Best regards,
Rikard

November 19, 2024 at 12:07 pm in reply to: Advanced Layout Editor not loading #1471629

Rikard
Keymaster

Hi,

Great, I’m glad that you found a solution, and thanks for the update. Please let us know if you should need any further help on the topic, or if we can close it.

Best regards,
Rikard

November 19, 2024 at 12:04 pm in reply to: Different behavior of 2 Enfold installations #1471626

Rikard
Keymaster

Hey dsignoWerbung,

You could try to enable debug mode under Enfold->Layout Builder->Show advanced options in order to display the Layout Builder shortcodes under the regular layout window. After that then you can copy the shortcodes between the sites and see if there are any differences after that.

Best regards,
Rikard

November 19, 2024 at 12:01 pm in reply to: Advanced Layout Editor not loading and scrollable #1471625

Rikard
Keymaster

Hi,

Thanks for the update. What happens if you upload a fresh copy of the theme? You can upload it as if it was new, and don’t forgot to backup your theme settings before doing this.

Best regards,
Rikard

November 18, 2024 at 8:39 pm in reply to: The Layer Slider feature is not usable #1471600

Rikard
Keymaster

Hi,

Thanks for the update, we’ll keep this thread open for you.

Best regards,
Rikard

November 18, 2024 at 8:38 pm in reply to: Enfold and what PHP-version? #1471599

Rikard
Keymaster

Hey sander,

You should update the theme as soon as possible. The update to 6.0.6 has to be done manually from the version you are running, please refer to my replies in this thread: https://kriesi.at/support/topic/enfold-4-5-theme-update-update-failed-download-failed-a-valid-url-was-not-pro/#post-1021541
You can either update manually via FTP: https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update, or upload the theme as if it was new under Appearance->Themes->Add New Theme.
If that doesn’t work then please try to delete the whole theme folder, then replace it with the new version. Make sure that you have backups of the site before starting updating.
Also please read this after you have updated: https://kriesi.at/documentation/enfold/. You can run any recent PHP version once you have updated.

Best regards,
Rikard

November 18, 2024 at 8:36 pm in reply to: Can’t install theme: error “The theme is missing the style.css stylesheet” #1471597

Rikard
Keymaster

Hey Matthew,

Are you sure that you are uploading the correct file? You might have to unpack the zip that you are trying to upload, and find the theme zip file in the extracted folder.

Best regards,
Rikard

November 18, 2024 at 3:37 pm in reply to: Advanced Layout Editor not loading and scrollable #1471580

Rikard
Keymaster

Hey aleo0716,

Thanks for that. What happens if you deactivate all plugins?

Best regards,
Rikard

November 18, 2024 at 3:33 pm in reply to: The Layer Slider feature is not usable #1471579

Rikard
Keymaster

Hi,

Please try to install the theme again. You can upload it as you would if it was new, then select to overwrite the current version. Note that you should backup your settings first in the theme options.

Best regards,
Rikard

November 18, 2024 at 3:32 pm in reply to: add_to_cart and cart icons #1471578
Rikard
Keymaster
Hi,

Please try this instead:
```
button.single_add_to_cart_button, .single-product ul.cart_dropdown {
  display: none !important;
}
```
Best regards,
Rikard
Author

Posts

Viewing 30 posts - 91 through 120 (of 90,653 total)

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