Page 5 – Support | Kriesi.at – Premium WordPress Themes

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Viewing 30 posts - 121 through 150 (of 88,606 total)

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Posts
May 9, 2024 at 10:08 am in reply to: Submenu over full width only on the PC? #1442796
Rikard
Keymaster
Hi,

Try adding a class to the element in the Advanced tab, for example hide-on-mobile, then add this to Quick CSS:
```
@media only screen and (max-width: 767px) {
.hide-on-mobile {
  display: none; 
}
}
```
Best regards,
Rikard
May 9, 2024 at 10:02 am in reply to: Need an Av button to open another site in a new window #1442795
Rikard
Keymaster
Hey tonyiatridis,

Please try changing the link target attribute to this:
```
link_target='_blank'
```
Best regards,
Rikard
May 9, 2024 at 9:58 am in reply to: Internal landing page as https://kriesi.at/themes/enfold-landing-page/ #1442794

Rikard
Keymaster

Hi David,

Please open a new thread for each new question you have, we’ll close this thread for now.

Best regards,
Rikard

May 9, 2024 at 9:54 am in reply to: Space Bar not working inside elements in advanced layout builder #1442793

Rikard
Keymaster

Hey keifygeorge,

Thanks for the login details. The problem you are having is usually caused by one or more plugins, please try to temporarily deactivate all plugins to see what happens after that.

Best regards,
Rikard

May 8, 2024 at 9:12 pm in reply to: Can’t download demo themes #1442728

Rikard
Keymaster

Hi,

Thanks for that. I got the same message on my end, I’m not sure what the problem could be unfortunately. I’ve uploaded the theme for you via FTP though, please activate it under Appearance in the WordPress menu.

Best regards,
Rikard

May 8, 2024 at 8:41 pm in reply to: Theme update to 5.7.1 the color of the text in the buttons changed #1442724

Rikard
Keymaster

Hi,

Thanks for the update. We’ll close this thread for now then, please open a new thread if you should have any further questions or problems.

Best regards,
Rikard

May 8, 2024 at 8:40 pm in reply to: Minimizing the vertical navigation bar #1442723

Rikard
Keymaster

Hi,

Thanks for the clarification. I’m sure that would be possible, but there is nothing like that in the theme by default, and creating it would be considered out of scope of theme support.

Best regards,
Rikard

May 8, 2024 at 2:40 pm in reply to: Help needed #1442694

Rikard
Keymaster

Hi,

Thanks for the update. Please let us know if you should need any further help on the topic, or if we can close it.

Best regards,
Rikard

May 8, 2024 at 2:39 pm in reply to: Theme update to 5.7.1 the color of the text in the buttons changed #1442693

Rikard
Keymaster

Hi,

If things are working as they should, then you don’t have to do anything else.

Best regards,
Rikard

May 8, 2024 at 2:38 pm in reply to: Updating to PHP 8.3.6 – critical error #1442690

Rikard
Keymaster

Hey Sam_ADSeries,

Please register your theme license in order to receive updates: https://kriesi.at/documentation/enfold/theme-registration/. If that should not work, then please try using this plugin instead: https://envato.com/market-plugin/

Best regards,
Rikard

May 8, 2024 at 2:37 pm in reply to: adjustments to the before/after image #1442689

Rikard
Keymaster

Hi,

Great, I’m glad that Mike could help you out. Please open a new thread if you should have any further questions or problems.

Best regards,
Rikard

May 8, 2024 at 2:36 pm in reply to: Minimizing the vertical navigation bar #1442688

Rikard
Keymaster

Hey xela,

I’m not sure I understand what you are referrring to, please try to explain your intentions a bit further and post a link to where we can see the element in question.

Best regards,
Rikard

May 8, 2024 at 2:35 pm in reply to: Lost license? #1442687

Rikard
Keymaster

Hey Mathias,

If you can’t access the account which was used to purchase your theme license, then I would advice that you purchase a new license. Otherwise you will have this problem everytime you want to update or access the theme files.

Best regards,
Rikard

May 8, 2024 at 2:33 pm in reply to: Events Manager Plugin – Display of events in list #1442686

Rikard
Keymaster

Hi,

I still can’t see any problems on any screen size using a desktop browser, but it looks like the content is overflowing on an actual mobile device though. You might want to reach out to the plugin developers for further help.

Best regards,
Rikard

May 8, 2024 at 2:28 pm in reply to: Navigation unter das Logo bei Mobil Device #1442685
Rikard
Keymaster
Hi,

Please try this instead:
```
@media only screen and (max-width: 767px) {
#menu-item-shop a, #avia-menu a {
  height: auto !important;
  line-height: 50px !important;
}
}
```
Best regards,
Rikard
May 8, 2024 at 11:28 am in reply to: Weird Browser Issue #1442671

Rikard
Keymaster

Hi,

Thanks for the update, but I still can’t see any problems on my end. Please try to clear and disable all caches on both your site and local device.

Best regards,
Rikard

May 8, 2024 at 11:22 am in reply to: Can’t download demo themes #1442670

Rikard
Keymaster

Hi,

The login details you posted in your last reply are not working, please check and verify.

Best regards,
Rikard

May 8, 2024 at 11:20 am in reply to: menu items #1442668
Rikard
Keymaster
Hi,

Thanks for that. Please try the following in Quick CSS under Enfold->General Styling:
```
#av-burger-menu-ul .current-menu-item {
  background: red;
}

#av-burger-menu-ul .current-menu-itemn a {
  color: yellow !important;
}
```
Best regards,
Rikard
May 8, 2024 at 11:04 am in reply to: submenu with full width #1442666

Rikard
Keymaster

Hi,

I tried to find a solution for that, but I wasn’t able to unfortunately.

Best regards,
Rikard

May 8, 2024 at 11:01 am in reply to: Problems after updating the theme from 4.7.6.4 to 5.7 #1442665

Rikard
Keymaster

Hi,

Thanks for the update. If the parent theme is active, the shortcodes are in plain text instead. Are the shortcodes generated from your child?

Best regards,
Rikard

May 7, 2024 at 8:45 pm in reply to: Theme update to 5.7.1 the color of the text in the buttons changed #1442613

Rikard
Keymaster

Hi,

Thanks for that. I toggled the CSS compression and the option to delete old CSS and JS files under Enfold->Performance, then cleared the cache from your cache plugin and that helped. Please review your site.

Best regards,
Rikard

May 7, 2024 at 8:40 pm in reply to: Navigation unter das Logo bei Mobil Device #1442612
Rikard
Keymaster
Hi,

Please try this CSS as well:
```
@media only screen and (max-width: 767px) {
#menu-item-shop a, #avia-menu a {
  height: auto;
  line-height: 50px;
}
}
```
Best regards,
Rikard
May 7, 2024 at 8:22 pm in reply to: After updating to 5.7.1 I can no longer edit elements #1442609

Rikard
Keymaster

Hi,

Thanks for that. I can’t reproduce any of the problem that are present on your site, please try to deactivate all plugins and any custom code you might have added, to see if that changes anything. If you want to use 5.7 instead, then please see private.

Best regards,
Rikard

May 7, 2024 at 4:43 pm in reply to: menu items #1442583

Rikard
Keymaster

Hey Qgrafica_7,

Where can we see the elements in question?

Best regards,
Rikard

May 7, 2024 at 4:42 pm in reply to: Cookie-Consent-Bar: Background color #1442581

Rikard
Keymaster

Hey northorie,

Could you post a link to where we can see the element in question please?

Best regards,
Rikard

May 7, 2024 at 4:40 pm in reply to: Fullscreen Slider: Different Button Position on Dekstop and mobile? #1442579

Rikard
Keymaster

Hi,

Did you try placing the CSS at the very top of the Quick CSS box?

Best regards,
Rikard

May 7, 2024 at 4:37 pm in reply to: Theme update to 5.7.1 the color of the text in the buttons changed #1442578

Rikard
Keymaster

Hey annesite,

Please send us a temporary WordPress admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.

Best regards,
Rikard

May 7, 2024 at 4:35 pm in reply to: Demo templates #1442577

Rikard
Keymaster

Hey SGoguen,

Yes they are.

Best regards,
Rikard

May 7, 2024 at 4:34 pm in reply to: After updating to 5.7.1 I can no longer edit elements #1442576

Rikard
Keymaster

Hey Boyan,

Please send us a temporary WordPress admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.

Best regards,
Rikard

May 7, 2024 at 4:28 pm in reply to: Problems after updating the theme from 4.7.6.4 to 5.7 #1442575

Rikard
Keymaster

Hi,

Thanks for the update. What happens if you activate the parent theme? Are we allowed to deactivate plugin and themes for testing purposes?

Best regards,
Rikard
Author

Posts

Viewing 30 posts - 121 through 150 (of 88,606 total)

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