Page 393 – Support | Kriesi.at – Premium WordPress Themes

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Author

Posts
September 8, 2022 at 8:01 pm in reply to: button alignment in columns #1364383
Rikard
Keymaster
Hi,

Thanks for that. Please try this in Quick CSS:
```
@media only screen and (min-width: 768px) {
#av_section_1 .av_one_third .avia-button-wrap {
    position: absolute;
    width: 170px;
    bottom: 20px;
}
}
```
Best regards,
Rikard
September 8, 2022 at 7:48 pm in reply to: adding product raster throws error #1364382

Rikard
Keymaster

Hi,

Thanks for that. Does it make any difference if you activate the Classic Editor in the main page of the theme options?

Best regards,
Rikard

September 8, 2022 at 7:44 pm in reply to: Spacing between 2 columns when collapsing to 1 column in mobile mode #1364381
Rikard
Keymaster
Hi,

This seems to be coming from your child theme:
```
#top .social_bookmarks {
    margin-top: 40px!important;
    font-size: 28px;
}
```
Try removing it, or put it in a media query if you only want that to apply on screens larger than mobile.

Best regards,
Rikard
September 8, 2022 at 5:39 pm in reply to: Sticky footer #1364368

Rikard
Keymaster

Hi,

It’s a fairly new feature :-)

I’m glad that we could help though. Please let us know if you should need any further help on the topic, or if we can close it.

Best regards,
Rikard

September 8, 2022 at 5:38 pm in reply to: My website tagline is incorrect. #1364367

Rikard
Keymaster

Hi,

Great, I’m glad that we could help. Please let us know if you should need any further help on the topic, or if we can close it.

Best regards,
Rikard

September 8, 2022 at 5:38 pm in reply to: Uncaught Error: Syntax error, unrecognized expression #1364366

Rikard
Keymaster

Hey brandreach_at,

Please send us a temporary WordPress admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.

Best regards,
Rikard

September 8, 2022 at 5:36 pm in reply to: changing the case of H3 headers on blog #1364365
Rikard
Keymaster
Hey sensiblekaren,

Please try the following in Quick CSS under Enfold->General Styling:
```
.single-post #main h3 {
    text-transform: none;
}
```
Best regards,
Rikard
September 8, 2022 at 5:31 pm in reply to: Testimonial Shortcode is Glitching Site #1364363

Rikard
Keymaster

Hi,

I created another test page and copied the testimonials over manually, please see private. The text in private is what is causing the problem, I’m not really sure why though. Could you reach out to your hosting provider to see if some of the words in that text might be blocked by a firefall for example? This problem usually happens when that is the case, but I can’t find the words we have found to be problems before:

This is a rare case but if typing certain words, such as “get“,”include“, “select” or “head” in Text Block element breaks it after saving, there might be a modsec rule in firewall settings causing this issue.

Best regards,
Rikard

September 8, 2022 at 5:11 pm in reply to: Specific color for burger menu on specific pages #1364359

Rikard
Keymaster

Hey Sabine,

I’m not sure which these pages are on your actual site, could you link to an example page please?

Best regards,
Rikard

September 8, 2022 at 5:08 pm in reply to: mobile adjustments #1364358
Rikard
Keymaster
Hi,

Thanks for the update. Please try this CSS as well:
```
.header_color .cart_dropdown_link {
  background-color: transparent;
}
```
If you have further questions then please open a new thread for each of them. Threads can get difficult to follow for both moderators and other users looking for help otherwise.

Best regards,
Rikard
September 8, 2022 at 5:02 pm in reply to: adding product raster throws error #1364353

Rikard
Keymaster

Hi Lisa,

Thanks for the login details. Does your site have a URL as well?

Best regards,
Rikard

September 8, 2022 at 5:01 pm in reply to: button alignment in columns #1364352

Rikard
Keymaster

Hey Sabine,

Thanks for the screenshot. Where can we see the elements in question on your actual site?

Best regards,
Rikard

September 8, 2022 at 4:59 pm in reply to: Google Fonts im Theme switch off #1364351

Rikard
Keymaster

Hi,

Great, I’m glad that you got things working. Please let us know if you should need any further help on the topic, or if we can close it.

Best regards,
Rikard

September 8, 2022 at 4:58 pm in reply to: Sektion volle Breite geben #1364349

Rikard
Keymaster

Hey Highlander-2013,

Could you post a link to where we can see the element in question please? If you have screenshots highlighting the problem, then please share those with us as well.

Best regards,
Rikard

September 8, 2022 at 4:56 pm in reply to: Spacing between 2 columns when collapsing to 1 column in mobile mode #1364347
Rikard
Keymaster
Hi,

Thanks for the clarification. Please try the following in Quick CSS under Enfold->General Styling:
```
@media only screen and (max-width: 767px) {
#footer div.first {
    margin-bottom: 0;
}
}
```
Best regards,
Rikard
September 8, 2022 at 4:52 pm in reply to: jquery – uncaught type error #1364344

Rikard
Keymaster

Hi,

Thanks for that, and where exactly should this code go? If you don’t know, then please ask the authors of the code.

Best regards,
Rikard

September 8, 2022 at 4:50 pm in reply to: Using Icons in the footer widgets #1364343

Rikard
Keymaster

Hi Carole,

Please send us a temporary WordPress admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.

Best regards,
Rikard

September 8, 2022 at 4:47 pm in reply to: Column size mobile view #1364341

Rikard
Keymaster

Hi,

Thanks for the update. I’m not sure I fully understand your intentions, could you post a screenshot highlighting what you would like to change please?

About the image used when sharing; you can set that in an SEO plugin like Yoast SEO for example. The theme doesn’t have functionality like that by default.

Best regards,
Rikard

September 8, 2022 at 4:44 pm in reply to: Enfold theme health coach #1364339

Rikard
Keymaster

Hi Waltraud,

That is the Caveat Google font. You can set that under Enfold->General Styling->Fonts.

Best regards,
Rikard

September 8, 2022 at 4:41 pm in reply to: Sticky footer #1364338

Rikard
Keymaster

Hey Julie,

Did you try to set Enfold->Footer->Footer Behavior to Sticky with Curtain Effect?

Best regards,
Rikard

September 8, 2022 at 1:15 pm in reply to: Updating Enfold from Version : 3.0.4 #1364332

Rikard
Keymaster

Hey Simon,

We can’t say if an update will break something unfortunately. Please try performing the update on a staging copy first. The update to 5.0 has to be done manually from the version you are running, please refer to my replies in this thread: https://kriesi.at/support/topic/enfold-4-5-theme-update-update-failed-download-failed-a-valid-url-was-not-pro/#post-1021541
You can either update manually via FTP: https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update, or use a plugin to upload the theme zip file: https://wordpress.org/plugins/update-theme-and-plugins-from-zip-file/
If that doesn’t work then please try to delete the whole theme folder, then replace it with the new version. Make sure that you have backups of the site before starting updating.
Also please read this after you have updated: https://kriesi.at/documentation/enfold/theme-registration/

Best regards,
Rikard

September 8, 2022 at 12:01 pm in reply to: logo im hamburger menu #1364312

Rikard
Keymaster

Hi,

Great, I’m glad that Mike could help you out. I’ll close this thread for now then, please open a new thread if you should have any further questions or problems.

Best regards,
Rikard

September 8, 2022 at 11:59 am in reply to: My website tagline is incorrect. #1364311

Rikard
Keymaster

Hi,

Thanks for that. Please check the screenshot in private, you can customise your settings if you edit the actual page in question.

Best regards,
Rikard

September 7, 2022 at 8:04 pm in reply to: Can I create custom search fields? #1364258

Rikard
Keymaster

Hi,

Thanks for the update. Please let us know if you should need any further help on the topic.

Best regards,
Rikard

September 7, 2022 at 8:03 pm in reply to: loading up new theme #1364257

Rikard
Keymaster

Hey Frank,

Download the theme files from your Themeforest account, then unpack them on your local computer. In the unpacked folder should be a file called enfold.zip, that is what you upload under Appearance->Themes in WordPress.

Here’s a tutorial which might help you out: https://www.wpbeginner.com/beginners-guide/how-to-install-a-wordpress-theme/

Best regards,
Rikard

September 7, 2022 at 8:00 pm in reply to: My website tagline is incorrect. #1364256

Rikard
Keymaster

Hi,

Thanks for that, the details you posted are not working though. Please check and verify.

Best regards,
Rikard

September 7, 2022 at 7:58 pm in reply to: The Same Form Looks Different On Enfold #1364255
Rikard
Keymaster
Hey Samuel,

Please try the following in Quick CSS under Enfold->General Styling:
```
.avia_ajax_form p {
    margin: 0;
}
```
Best regards,
Rikard
September 7, 2022 at 7:55 pm in reply to: Error in Woocommerce checkout phone field #1364253

Rikard
Keymaster

Hey kenschreck,

The first thing you should check is if the problem goes away when you update the theme, we can’t debug old versions of the theme unfortunately. https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update. If the update should not help, then please explain how to reproduce the problem on your actual site.

Best regards,
Rikard

September 7, 2022 at 7:52 pm in reply to: Site design impossible #1364252

Rikard
Keymaster

Hi Florent,

That is likely happening because of html tags left open in your content, please try checking for anything like that. If you should need help with that, then please post admin WordPress login details in private.

Best regards,
Rikard

September 7, 2022 at 7:51 pm in reply to: enter into the "single product page template" edit with Advanced Layout Builder? #1364251

Rikard
Keymaster

Hi,

Those elements will appear if you have WooCommerce installed, you don’t need any additional plugins.

Best regards,
Rikard
Author

Posts

Viewing 30 posts - 11,761 through 11,790 (of 93,569 total)

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