Page 370 – Support | Kriesi.at – Premium WordPress Themes

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October 22, 2022 at 11:19 am in reply to: Avada theme and Russian server #1369784

Rikard
Keymaster

Hi,

We haven’t tested the theme with that setup, but I can’t see any reason as to why it should not work on a Russian server.

Best regards,
Rikard

October 22, 2022 at 11:05 am in reply to: Demo Installation Fails #1369782

Rikard
Keymaster

Hi Len,

Please send us a temporary WordPress admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply. Also please let us know which demo you are looking to install.

Best regards,
Rikard

October 22, 2022 at 11:04 am in reply to: How to remove a section not visible on Edit page – and not in the footer #1369781

Rikard
Keymaster

Hi,

Thanks for helping out @guenni007 :-)

Best regards,
Rikard

October 22, 2022 at 10:56 am in reply to: Automated Updates to 5.0 inside WordPress #1369780

Rikard
Keymaster

Hi Chris,

Yes, Enfold is fully compatible with PHP 8.

Best regards,
Rikard

October 22, 2022 at 10:49 am in reply to: Avada theme and Russian server #1369779

Rikard
Keymaster

Hey Mashrab,

We are not the authors of Avada, maybe you could try reaching out to their support instead?

Best regards,
Rikard

October 21, 2022 at 8:47 pm in reply to: How to define space between list of articles inside of tab section. #1369767

Rikard
Keymaster

Hey gabrimore98,

Could you post a screenshot highlighting what you would like to achieve please? Also, which element are you using for your posts?

Best regards,
Rikard

October 21, 2022 at 5:41 pm in reply to: How to update version 4.4.1 #1369748

Rikard
Keymaster

Hi,

Thanks for the update. Please let us know if you should need any further help from us.

Best regards,
Rikard

October 21, 2022 at 4:38 pm in reply to: How to update version 4.4.1 #1369742

Rikard
Keymaster

Hey miriamgo,

The update to 5.2 has to be done manually from the version you are running, please refer to my replies in this thread: https://kriesi.at/support/topic/enfold-4-5-theme-update-update-failed-download-failed-a-valid-url-was-not-pro/#post-1021541
You can either update manually via FTP: https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update, or use a plugin to upload the theme zip file: https://wordpress.org/plugins/update-theme-and-plugins-from-zip-file/
If that doesn’t work then please try to delete the whole theme folder, then replace it with the new version. Make sure that you have backups of the site before starting updating.
Also please read this after you have updated: https://kriesi.at/documentation/enfold/theme-registration/

Best regards,
Rikard

October 21, 2022 at 4:37 pm in reply to: Border color of search results circles and pagination circles #1369740

Rikard
Keymaster

Hi,

Great, I’m glad that you got it working. I’ll close this thread for now then, please open a new thread if you should have any further questions or problems.

Best regards,
Rikard

October 21, 2022 at 4:35 pm in reply to: How to remove a section not visible on Edit page – and not in the footer #1369739

Rikard
Keymaster

Hey Chrilles,

Please send us a temporary WordPress admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.

Best regards,
Rikard

October 21, 2022 at 4:32 pm in reply to: Can not activate GDPR #1369737

Rikard
Keymaster

Hi,

Great, I’m glad that Ismael could help you out. I’ll close this thread for now then, please open a new thread if you should have any further questions or problems.

Best regards,
Rikard

October 21, 2022 at 4:21 pm in reply to: Grid row and color section's image not fixed #1369736

Rikard
Keymaster

Hi,

Yes, you can change the value in the CSS I sent if you like.

Mobile: it’s because the Grid Row is set to 500px minimum height. If you want different settings for mobile, then you can copy the element and make new settings in the new element. You can then hide/show the two element for desktop/mobile respectively in the element options.

Best regards,
Rikard

October 21, 2022 at 4:13 pm in reply to: How to change color of hover-background in burger menu #1369734

Rikard
Keymaster

Hi,

Thanks for that. Please see this screenshot: https://snipboard.io/mRfcO6.jpg

Best regards,
Rikard

October 21, 2022 at 9:45 am in reply to: Color section background color shown inconsistently #1369697

Rikard
Keymaster

Hi,

Great, I’m glad that you found the cause of your problem, and thanks for the update. I’ll close this thread for now then, please open a new thread if you should have any further questions or problems.

Best regards,
Rikard

October 21, 2022 at 9:39 am in reply to: Updated to 5.2 and now my footer is missing #1369696

Rikard
Keymaster

Hi,

Thanks for the login details. The WordPress token is working, but the FTP details leads to a folder which is empty, and there’s no way of navigating anywhere else. Please check the FTP account and make sure it leads to for example your root folder.

Best regards,
Rikard

October 20, 2022 at 8:27 pm in reply to: Color section background color shown inconsistently #1369664

Rikard
Keymaster

Hi,

Thanks for the update. There are still no login details in private though.

Best regards,
Rikard

October 20, 2022 at 8:25 pm in reply to: Kritischer Fehler Enfold #1369663

Rikard
Keymaster

Hi,

This is not a general problem with the theme, what exactly did you do before this happened? If you need further help, then share FTP login details with us in private.

Best regards,
Rikard

October 20, 2022 at 8:19 pm in reply to: Border color of search results circles and pagination circles #1369662
Rikard
Keymaster
Hi,

Please try this instead for the search result:
```
.search-result-counter {
    border: 1px solid red;
}
```
Best regards,
Rikard
October 20, 2022 at 4:32 pm in reply to: Can not activate GDPR #1369628

Rikard
Keymaster

Hey Oliver,

Please send us a temporary WordPress admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.

Best regards,
Rikard

October 20, 2022 at 4:31 pm in reply to: Background Masonry Gallery #1369627

Rikard
Keymaster

Hi Diana,

I’m not sure I fully understand the problem you are having, could you post a screenshot highlighting it please?

Best regards,
Rikard

October 20, 2022 at 4:29 pm in reply to: Border color of search results circles and pagination circles #1369626
Rikard
Keymaster
Hi,

That’s unfortunate. Please try this instead:
```
.search-result-counter {
  border-color: red !important;
}
```
```
.pagination span.current, .pagination a.inactive {
    box-shadow: 0 0 1px 0 rgb(0 0 0 / 20%) !important;
}
```
Best regards,
Rikard
October 20, 2022 at 3:31 pm in reply to: Color section background color shown inconsistently #1369609

Rikard
Keymaster

Hi,

Thanks for the update. I can’t see any login details in this thread, please try posting them again, and remember to write something in the public box as well.

Best regards,
Rikard

October 20, 2022 at 3:29 pm in reply to: Border color of search results circles and pagination circles #1369607
Rikard
Keymaster
Hey Marina,

Please try this for the search result circles:
```
.search-result-counter {
  border-color: red;
}
```
The pagination circles actually have box shadow applied, and this is the current value:
```
.pagination span.current, .pagination a.inactive {
    box-shadow: 0 0 1px 0 rgb(0 0 0 / 20%);
}
```
Best regards,
Rikard
October 20, 2022 at 3:25 pm in reply to: Advanced Builder Style Selections Not Displaying on Published Pages #1369603

Rikard
Keymaster

Hi,

Great, I’m glad that you found the cause of the problem, and thanks for the update. I’ll close this thread for now then, please open a new thread if you should have any further questions or problems.

Best regards,
Rikard

October 20, 2022 at 3:08 pm in reply to: How to change color of hover-background in burger menu #1369599

Rikard
Keymaster

Hi,

It it doesn’t work, then please try adding !important after the colour

I did that, and the CSS is working.

Best regards,
Rikard

October 20, 2022 at 3:06 pm in reply to: Grid row and color section's image not fixed #1369598
Rikard
Keymaster
Hi,

I copied the Grid Row in order to make an example. I added this class to the left cell: elevated-image, then I added this in Quick CSS:
```
.elevated-image .flex_cell_inner {
  margin-top: -40px;
}
```
Best regards,
Rikard
October 20, 2022 at 2:53 pm in reply to: Adding Trust Pilot Widget code in html #1369594

Rikard
Keymaster

Hi,

Thanks for the update. You can’t influence the content which is in the iframe unfortunately, that would have to be done from the source. The option you have is to change the background of the element Ismael included in his code above.

Best regards,
Rikard

October 20, 2022 at 2:49 pm in reply to: Anchor link with a shortcode #1369592

Rikard
Keymaster

Hi,

Great, I’m glad that Ismael could help you out. Please let us know if you should need any further help on the topic, or if we can close it.

Best regards,
Rikard

October 20, 2022 at 12:01 pm in reply to: Continuous problems even after upgrade to 5.2 (LayerSlider) #1369574

Rikard
Keymaster

Hi,

Great, I’m glad that you found a solution, and thanks for sharing the link to it. I’ll close this thread for now then. Please open a new thread if you should have any further questions or problems.

Best regards,
Rikard

October 20, 2022 at 11:43 am in reply to: Advanced Builder Style Selections Not Displaying on Published Pages #1369573

Rikard
Keymaster

Hi,

Thanks for that. The details seems to be working if I use the server name in private, but it leads to an empty folder, and there’s no way of navigating anywhere from that folder. If I use ftp. in front of the server name in private, then it’s not possible to login at all.

Best regards,
Rikard
Author

Posts

Viewing 30 posts - 11,071 through 11,100 (of 93,569 total)

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