Hi,

There’s no way around it unfortunately. You could try some type of search-and-replace plugin, but I would consider that risky.

Best regards,
Rikard

Hi,

Could you post a link to the actual page please? A backend link without login details is not much use to us.

Best regards,
Rikard

Hey Heiko,

Thanks for reaching out to us. We don’t have support via phone unfortunately.

We can’t help you out with your purchase code, since we don’t have records of that ourselves. You would have to reach out to Envato/Themeforest support for that. They will most likely ask you for proof of purchase though, and likely which email and credit card was used for the purchase.

Best regards,
Rikard

Hi,

Try this instead:

.page-id-1304 #header_meta {
  background: #74BCB9 !important;
}

Best regards,
Rikard

Hi,

Great, I’m glad that you got it working. I’ll close this thread for now then, please open a new thread if you should have any further questions or problems.

Best regards,
Rikard

Hi,

Thanks for the update, I’ll close this thread for now then. Please open a new thread if you should have any further questions or problems.

Best regards,
Rikard

Hi,

Please try this CSS instead:

form.av-light-form input::placeholder, form.av-light-form textarea::placeholder {
  color: #fff;
}

Best regards,
Rikard

Hey JoergGastmann,

Thanks for the login details. Please try replacing header.php in your child theme with the parent theme file, then add your customisations back in after that.

Best regards,
Rikard

Hi,

But if, on one of these websites, I activate the code editor, I see the page shortcodes instead, like this:
https://eu-augsburg.de/wp-content/uploads/2022/10/Enfold-Code-editor-active.jpg

My problem is that on the eu-augsburg.de site I NEVER see the shortcodes, regardless of changing the mode from Visual to Code Editor. Do you see them?

No I don’t, and that is not supposed to happen in any case. That is why I’m asking you how to reproduce the problem? Or is it that you actually want to see the box in the screenshot in my quoted text?

I do see the shortcode box on the page in private though, but like I said, that is not supposed to happen. Please try updating the site in question to 5.2.1.

The shortcode processor is not an error message, it’s functionality in the theme which offers shortcode debugging.

Best regards,
Rikard

Hey Petros,

Please send us a temporary WordPress admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply. Also, do you have server error logs which we can look at?

Best regards,
Rikard

Hi,

Thanks for that. I can’t reproduce that on my end though, I get the same results using both code and visual editor. Could you let us know how to reproduce this problem? If you are expecting the Enfold layout editor to go into different modes depending on your selection in the Block editor, then it won’t. If you want to enable debug mode (shortcode editing), then please refer to this: https://kriesi.at/documentation/enfold/intro-to-advanced-layout-builder/#debug-mode

Best regards,
Rikard

Hi,

Great, I’m glad that you found a solution, and thanks for the update. I’ll close this thread for now then, please open a new thread if you should have any further questions or problems.

Best regards,
Rikard

Hi,

Thanks for that. I checked the Text Block elements on your front page, but they seem to be working as they should. Is this happening on some posts or pages only maybe? If so, then please link directly to where we can see the actual problem.

Best regards,
Rikard

Hey Steve,

Are you overriding header.php or footer.php in your child theme? If so, then please replace those files with the parent theme files, then add you customisations back in after that.

Best regards,
Rikard

Hi Andrew,

It’s not a know problem with the theme. First off, could you try updating the theme to the latest version (5.2) to see if that helps please? https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update. If not, then please post admin WordPress login details in private.

Best regards,
Rikard