Page 361 – Support | Kriesi.at – Premium WordPress Themes

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November 7, 2022 at 4:40 pm in reply to: Error code: SBOX_FATAL_MEMORY_EXCEEDED #1371664

Rikard
Keymaster

Hey Stephen,

I’m pretty sure this is not a theme problem, maybe a search for the error message could yield some interesting results? https://www.google.com/search?q=SBOX_FATAL_MEMORY_EXCEEDED&oq=SBOX_FATAL_MEMORY_EXCEEDED&aqs=chrome..69i57j0i19i512l3j0i19i30l6.4242j0j7&sourceid=chrome&ie=UTF-8

Best regards,
Rikard

November 7, 2022 at 4:37 pm in reply to: Guest blogging opportunities on kriesi.at #1371663

Rikard
Keymaster

Hey Velislava,

Thanks for reaching out to us, we are not interested in your offer at the moment though.

Best regards,
Rikard

November 6, 2022 at 10:50 pm in reply to: Multiple logo page product woocommerce #1371582

Rikard
Keymaster

Hey Alex,

You should be able to use the is_product conditional instead: https://stackoverflow.com/questions/67500402/woocommerce-conditional-is-product-from-functions-php

Best regards,
Rikard

November 6, 2022 at 10:46 pm in reply to: Theme Options General Styling not working #1371578

Rikard
Keymaster

Hi,

Great, I’m glad that you got things working, and thanks for the update. I’ll close this thread for now then, please open a new thread if you should have any further questions or problems.

Best regards,
Rikard

November 6, 2022 at 2:46 pm in reply to: "No Plug In Found" #1371520

Rikard
Keymaster

Hi Dave,

It’s not a plugin you are trying to install, it’s a theme. Did you register your theme license? If not, then please refer to this: https://kriesi.at/documentation/enfold/theme-registration/. If the update should not come through via the theme backend, then please try to install and configure this plugin: https://envato.com/market-plugin/

Best regards,
Rikard

November 6, 2022 at 2:44 pm in reply to: Changing the button color in menu #1371517
Rikard
Keymaster
Hey Ryan,

Please try the following in Quick CSS under Enfold->General Styling:
```
#top #wrap_all .header_color .av-menu-button-colored > a .avia-menu-text {
    background-color: #edae44;
    color: #ffffff;
    border-color: #edae44;
}
```
Best regards,
Rikard
November 6, 2022 at 2:42 pm in reply to: Unable to Remove Mobile Heading Padding #1371516

Rikard
Keymaster

Hey dtilley63,

Could you try updating the theme to the latest version (5.2.1) to see if that helps please? https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update. If you haven’t registered your theme license, then please refer to this: https://kriesi.at/documentation/enfold/theme-registration/. If the updates should not come through via the theme backend, then please try to install and configure this plugin: https://envato.com/market-plugin/

Best regards,
Rikard

November 5, 2022 at 9:40 pm in reply to: Theme Options General Styling not working #1371494

Rikard
Keymaster

Hi,

Thanks for the update. I tried logging into your site, but the details are not working. Please check and verify.

Best regards,
Rikard

November 5, 2022 at 9:36 pm in reply to: unable to use the Theme Forest token to register #1371491

Rikard
Keymaster

Hi ribit,

I would suggest that you reach out Envato support instead, as they should be able to check what is wrong with your tokens. We can’t do that for you unfortunately. I would suggest that you take a second look at the permissions though, since this is been working without any problems for the vast majority of our users.

Best regards,
Rikard

November 5, 2022 at 6:27 pm in reply to: Theme Options General Styling not working #1371466

Rikard
Keymaster

Hi,

Thanks for the update. If you should still have problems after the second update, then please try downgrading your PHP version to 8.0 for example, to see if that makes any difference.

Best regards,
Rikard

November 5, 2022 at 6:26 pm in reply to: Accordion Slider on mobile #1371463

Rikard
Keymaster

Hi,

Thanks for letting us know, I’ll close this thread for now then. Please open a new thread if you should have any further questions or problems.

Best regards,
Rikard

November 5, 2022 at 6:24 pm in reply to: Can't import a demo theme #1371462

Rikard
Keymaster

Hi StylePerDayTeam,

Please open a new thread and include WordPress admin login details in private, so that we can have a closer look at your site.

Best regards,
Rikard

November 5, 2022 at 6:21 pm in reply to: Woocommerce Header Slider #1371460

Rikard
Keymaster

Hey Stefan,

It’s not possible to edit the default WooCommerce shop page with the Layout Builder unfortunately. But I guess that you could design your own page, then set it as the shop page in the WooCommerce options?

Best regards,
Rikard

November 5, 2022 at 12:32 pm in reply to: Making logo always go to left corner #1371431
Rikard
Keymaster
Hi,

If you are looking to activate the mobile menu at an earlier point, then please try this in Quick CSS:
```
@media only screen and (max-width: 1385px) {
  nav.main_menu {
    display: block !important;
  }
  #avia-menu .menu-item {
    display: none;
  }
  .av-burger-menu-main.menu-item-avia-special {
    display: block;
  }
}
```
Best regards,
Rikard
November 5, 2022 at 12:27 pm in reply to: Changing image in fixed window acting on another image or text #1371429

Rikard
Keymaster

Hey massimo55,

I’m not sure I fully understand your intentions, but there’s nothing like that in the theme by default unfortunately. Maybe you could try looking for a plugin which would implement the functionality you are looking for?

Best regards,
Rikard

November 5, 2022 at 12:19 pm in reply to: Google map colors #1371428

Rikard
Keymaster

Hey AuroraArcus,

I’m not sure exactly what you are referring to, but you can make different settings in the element options. For example under Content->Map Settings, and Styling->Color Saturation.

Best regards,
Rikard

November 5, 2022 at 12:09 pm in reply to: Accordion Slider on mobile #1371427

Rikard
Keymaster

Hi,

Great, I’m glad that you got things working, and thanks for the update. Please let us know if you should need any further help on the topic, or if we can close it.

Best regards,
Rikard

November 5, 2022 at 12:08 pm in reply to: Styling the header with Transparency activated. #1371426

Rikard
Keymaster

Hi,

Thanks for the update. There are no header options which would create a header exactly like on your example site unfortunately, and creating that from scratch would be out of scope of theme support. We could try to help you out if you run into problem while customising the header though. If you should need help with that, then please link to the new site as well, so that we can have a closer look at it.

Best regards,
Rikard

November 5, 2022 at 11:57 am in reply to: WooCommerce/WooCommerce Bookings issues after updating, JavaScript error #1371425

Rikard
Keymaster

Hi,

Thanks for the update. If you can solve this by yourself, then that would likely be the best solution. We might be able check this for you, but it would likely take a very long time, since it wouldn’t be a high priority. The reason being that it’s no a supported plugin, and very few users actually use it. We would also likely have to spend a lot of time on setting up test installations to first of all reproduce the problem, then hopefully find the cause of it. The latter might turn out to be difficult though, since there aren’t any error messages which point to an actual file or similar. These tests would be necessary, since we can’t really say if this really is a theme or plugin problem at this point, or maybe a local problem specific to your site.

Best regards,
Rikard

November 5, 2022 at 11:34 am in reply to: Cookie handling options missing (SOLVED) #1371424

Rikard
Keymaster

Hi,

Great, I’m glad that you found the cause of the problem, and thanks for the update. Please let us know if you should need any further help on the topic, or if we can close it.

Best regards,
Rikard

November 5, 2022 at 11:27 am in reply to: How to change the px for when the Burger menu appears? #1371423

Rikard
Keymaster

Hi,

I’ve added it for you, and it’s working. Please review your site.

Best regards,
Rikard

November 5, 2022 at 11:23 am in reply to: black highligt of images, texts and elements #1371422

Rikard
Keymaster

Hi,

You have set a -200 pixel top margin to the columns which contain the icons, that why that happens.

Best regards,
Rikard

November 5, 2022 at 11:19 am in reply to: Update to Enfold 5.2.1 breaks footer and other child elements #1371421

Rikard
Keymaster

Hi,

Thanks for the update. I’m not sure how it happened, but your themes folder seems to be full of things which shouldn’t be there. Could you restore a backup from a point before this happened please? I can update manually for you after that.

The Envato Market plugin will list your Envato markets purchases, and you can update them from the plugin as well.

Best regards,
Rikard

November 4, 2022 at 10:02 pm in reply to: inconsistent look of heading and buttons #1371383

Rikard
Keymaster

Hey Tilman,

Could you post screenshots highlighting the problems please?

Best regards,
Rikard

November 4, 2022 at 10:00 pm in reply to: Cusrev conflict with Enfold #1371382

Rikard
Keymaster

Hey Illingco,

It uses a background image for the stars, but the image doesn’t seem to exist at that location. Did you set this manually yourself? If not, then could we see what it’s supposed to look like somewhere?

Best regards,
Rikard

November 4, 2022 at 9:50 pm in reply to: Child Theme does not look like Parent #1371380

Rikard
Keymaster

Hey LentzOtto,

You can import the parent theme settings under Enfold->Import/Export when you have activated the child. Also make sure that you turn on the option to delete old CSS and JS files under Enfold->Performance, if things still should look broken after that. Also try to change a setting in the theme options, then save in order to regenerate CSS files.

If you need further help, then please check the login details you posted, as they are not working.

Best regards,
Rikard

November 4, 2022 at 9:46 pm in reply to: Supress the https://mywebsite.com/?avia_forced_reroute=1 #1371378

Rikard
Keymaster

Hi,

Thanks for the update, I’ll close this thread for now then. Please open a new thread if you should have any further questions or problems.

Best regards,
Rikard

November 4, 2022 at 3:58 pm in reply to: Gültiger Envato Schlüssel wird nicht bestätigt? #1371358

Rikard
Keymaster

Hi,

If you are looking to change the menu colour in the transparent state, then please check under Enfold->Header->Transparency Options.

You can change your typography settings under Enfold->General Styling->Typography.

Best regards,
Rikard

November 4, 2022 at 3:52 pm in reply to: WooCommerce/WooCommerce Bookings issues after updating, JavaScript error #1371357

Rikard
Keymaster

Hi,

Thanks for the update. So what happens if you only update the theme, and leave the plugins at their current versions?

Best regards,
Rikard

November 4, 2022 at 3:49 pm in reply to: Supress the https://mywebsite.com/?avia_forced_reroute=1 #1371353

Rikard
Keymaster

Hey jb84,

Please check your settings on the start page of the theme options, look for Custom Error 404 Page. If one is not selected there, then try activating each other option and make sure that no page is selected, then change your setting back to what it was before.

Best regards,
Rikard
Author

Posts

Viewing 30 posts - 10,801 through 10,830 (of 93,569 total)

← 1 2 3 … 360 361 362 … 3,117 3,118 3,119 →