Page 36 – Support | Kriesi.at – Premium WordPress Themes

Forum Replies Created

Viewing 30 posts - 1,051 through 1,080 (of 92,845 total)

← 1 2 3 … 35 36 37 … 3,093 3,094 3,095 →

Author

Posts
April 19, 2025 at 10:24 am in reply to: Scrollbar no longer exists in the Visual Editor #1481627

Rikard
Keymaster

Hi mickhb,

Where can we see and reproduce the problem that you are having?

Everyone else posting in this thread; open a new thread and include WordPress admin login details in private, so that we can have a closer look at your site.

Best regards,
Rikard

April 19, 2025 at 10:22 am in reply to: Change color of menulinks #1481626

Rikard
Keymaster

Hi,

Did you check the Unstick Topbar option maybe?

Best regards,
Rikard

April 18, 2025 at 11:20 am in reply to: Social Iicons have disappeared #1481583

Rikard
Keymaster

Hi,

I’m seeing the same thing as Yigit on my end using both Chrome and Firefox, how can we reproduce the results that you are seeing?

Best regards,
Rikard

April 18, 2025 at 11:15 am in reply to: Advanced Layer Builder for Enfold is no longer visible. #1481582

Rikard
Keymaster

Hi,

Yes, you should be able to do that.

Best regards,
Rikard

April 18, 2025 at 11:13 am in reply to: Change image of demo and have bad picture quality now #1481581

Rikard
Keymaster

Hi,

Edit the slider, then click into each slide. You will find the buttons and links in the Advanced tab.

Best regards,
Rikard

April 18, 2025 at 11:07 am in reply to: Impossible to integrate a demo version #1481580

Rikard
Keymaster

Hi,

Thanks for the update. I tried saving pages on your site, but I’m seeing this error message:

La mise à jour a échoué. La réponse n’est pas une réponse JSON valide.

This happens when both the Enfold Layout Builder and the default WordPress editor is active, so it’s likely not theme related. I’m seeing a 404 error on the file in private, please try reaching out to your hosting provider and check why the server is responding with a 404 error.

Best regards,
Rikard

April 17, 2025 at 9:50 pm in reply to: Das Paket konnte nicht installiert werden. Dem Theme fehlt das Stylesheet style. #1481540

Rikard
Keymaster

Hey George1123,

Are you sure that you are using the correct zip file to install the theme? The package that you are downloading from Themeforest might have to be unpacked first, then pick the theme zip file inside of the unpacked folder.

Best regards,
Rikard

April 17, 2025 at 9:48 pm in reply to: Advanced Layer Builder for Enfold is no longer visible. #1481539

Rikard
Keymaster

Hi,

Could you try updating the theme to the latest version (7.1) to see if that helps please? https://kriesi.at/documentation/enfold/theme-update/.

Best regards,
Rikard

April 17, 2025 at 9:47 pm in reply to: “fatal error on your site” #1481538

Rikard
Keymaster

Hey paddyodor,

Thanks for the login details. Is anything not working as it should on your site? If not, then this was likely only temporary during the update.

Best regards,
Rikard

April 17, 2025 at 9:45 pm in reply to: Scrollbar no longer exists in the Visual Editor #1481537

Rikard
Keymaster

Hi Michael,

Which version of the theme are you running? Where can we see and reproduce the problem in question?

Best regards,
Rikard

April 17, 2025 at 9:44 pm in reply to: Color section does not display background images #1481536

Rikard
Keymaster

Hi,

Thanks for the update. If you have further questions which are not on the original topic of this thread, then please open a new thread. Also please give us details instructions on how to reproduce the problem in question in the new thread.

Best regards,
Rikard

April 17, 2025 at 9:41 pm in reply to: Really slow and can’t edit anything #1481535

Rikard
Keymaster

Hi,

Thanks for the update, we’ll keep this thread open for you.

Best regards,
Rikard

April 17, 2025 at 9:41 pm in reply to: Change color of menulinks #1481534

Rikard
Keymaster

Hi,

You can set the header to sticky under Enfold->Header->Header Behaviour.

Best regards,
Rikard

April 17, 2025 at 9:39 pm in reply to: Enfold: CSS problems after migration #1481533

Rikard
Keymaster

Hi studiovene,

Thanks for sharing :-)

Best regards,
Rikard

April 17, 2025 at 9:55 am in reply to: Deprecation errors #1481494

Rikard
Keymaster

Hey Jakob Schmitt,

I cannot reproduce this using PHP 8.4.6, are there any particular steps that we should take? Please check your debug settings if you don’t want these messages in your log: https://wordpress.org/support/article/debugging-in-wordpress/

Best regards,
Rikard

April 17, 2025 at 9:47 am in reply to: Columns in text blocks #1481493

Rikard
Keymaster

Hi,

Thanks for the feedback, we’ll take that into consideration for a future update.

Best regards,
Rikard

April 17, 2025 at 9:46 am in reply to: Page lost stylesheet #1481492

Rikard
Keymaster

Hi,

I’m not sure I understand your last question, please try to explain your intentions a bit further.

Best regards,
Rikard

April 17, 2025 at 9:44 am in reply to: Really slow and can’t edit anything #1481490

Rikard
Keymaster

Hey sebastiankjall,

Thanks for the login details. There are a lot of Javascript errors on the site while editing a page, none of them are theme related. What happens if you temporarily deactivate all plugins?

Best regards,
Rikard

April 17, 2025 at 9:39 am in reply to: Height of headlines in boxes #1481489

Rikard
Keymaster

Hi,

Thanks for the update, we’ll close this thread for now then. Please open a new thread if you should have any further questions or problems.

Best regards,
Rikard

April 17, 2025 at 9:38 am in reply to: navigation – Logo centred – Laptop view #1481488

Rikard
Keymaster

Hi,

Thanks for helping out @guenni007. Did that answer your question @dianaloola73?

Best regards,
Rikard

April 17, 2025 at 9:37 am in reply to: Use code tag for posting snippets … e.g. implementing google tag script #1481487

Rikard
Keymaster

Hi kaspererling,

Please open a new thread and include WordPress admin login details in private, so that we can have a closer look at your site.

Best regards,
Rikard

April 17, 2025 at 9:34 am in reply to: Advanced Layout Builder Not Loading (Tried All Recommended Fixes) #1481486

Rikard
Keymaster

Hey lee-annm,

Could you try updating the theme to the latest version (7.1) to see if that helps please? https://kriesi.at/documentation/enfold/theme-update/.

Best regards,
Rikard

April 17, 2025 at 9:33 am in reply to: Impossible to integrate a demo version #1481484

Rikard
Keymaster

Hi,

Are you usig OVH hosting? If so, then importing will likely not be possible because of their server configuration. Your alternatives are to import the demo on a different or local site, then migrate it using a migration plugin. You could also copy the shortcodes of the demo manually. The last option is likely the easiest one, let us know if you would like us to do that for you.

Best regards,
Rikard

April 16, 2025 at 2:15 pm in reply to: Upgrade from Enfold 4.5.7 version #1481450

Rikard
Keymaster

Hey Thomas,

We have no way of knowing what will happen to your site after you update, that is why you should keep backups of it before you update anything. Please try that out.

Best regards,
Rikard

April 16, 2025 at 2:13 pm in reply to: Impossible to integrate a demo version #1481449

Rikard
Keymaster

Hey ValentinMouttet,

Did you try to import the demo manually? https://kriesi.at/documentation/enfold/import-demos/#manual-demo-import–using-xml-files-

Best regards,
Rikard

April 16, 2025 at 2:12 pm in reply to: Change color of menulinks #1481448

Rikard
Keymaster

Hi,

The transparent menu colour can be changed under Enfold->Theme Options->Transparency Options.

Best regards,
Rikard

April 16, 2025 at 2:10 pm in reply to: Custom divider #1481447

Rikard
Keymaster

Hi,

Thanks for the update. Please open a new thread if you should have any further questions or problems.

Best regards,
Rikard

April 16, 2025 at 2:09 pm in reply to: Color section does not display background images #1481446

Rikard
Keymaster

Hi,

I can’t see an image of a bike on the page you linked to, please try to explain the problem that you are having a bit further.

Best regards,
Rikard

April 16, 2025 at 10:25 am in reply to: Hcaptcha #1481427

Rikard
Keymaster

Hi,

Thanks for the update. Please open a new thread if you should have any further questions or problems.

Best regards,
Rikard

April 15, 2025 at 9:30 pm in reply to: Kontaktformular versendet keine Nachrichten #1481401

Rikard
Keymaster

Hey mulder4301,

Please try the recommendations listed here: https://kriesi.at/documentation/enfold/contact-form/#my-contact-form-is-not-sending-emails-

Best regards,
Rikard
Author

Posts

Viewing 30 posts - 1,051 through 1,080 (of 92,845 total)

← 1 2 3 … 35 36 37 … 3,093 3,094 3,095 →