Forum Replies Created
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December 9, 2022 at 5:47 pm in reply to: How to align Enfold Footer Menu items with footer columns? #1375712
Hi,
Please try this CSS as well:
#socket .sub_menu_socket { margin-top: -20px !important; }Best regards,
RikardHi,
Thanks for the update. We can’t do complete customisations like what you are asking for, it would take several hours to perform and would be considered out of scope of theme support. We can help you out if should run into problems along the way though.
If you need to target different pages, then I would recommend that you use the page ID class which can be found in the body tag on each page: https://wordpress.org/support/topic/style-page-using-page-id/
Best regards,
RikardHi,
Thanks for the login details. Does your site have a URL as well?
Also, does the same problem happen if you were to run PHP 8.0 for example?
Best regards,
RikardDecember 9, 2022 at 3:45 pm in reply to: There has been a critical error on this website. Please check your site admin em #1375697Hi Namora_1973,
I see that you are running an old version of the theme, could you try to update to the latest version (5.2.1) to see if that helps please? The update to 5.2.1 has to be done manually from the version you are running, please refer to my replies in this thread: https://kriesi.at/support/topic/enfold-4-5-theme-update-update-failed-download-failed-a-valid-url-was-not-pro/#post-1021541
You can either update manually via FTP: https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update, or use a plugin to upload the theme zip file: https://wordpress.org/plugins/update-theme-and-plugins-from-zip-file/
If that doesn’t work then please try to delete the whole theme folder, then replace it with the new version. Make sure that you have backups of the site before starting updating.
Also please read this after you have updated: https://kriesi.at/documentation/enfold/theme-registration/Best regards,
RikardHi,
Thanks for the update. If the performance of the site goes up and down without any apparent reason, then I would think that the hosting solution is the likely problem.
Best regards,
RikardHi Anne,
The Tab Section element is full width, customising that would be out of scope of theme support unfortunately. Maybe you could try the Tabs element instead? https://kriesi.at/documentation/enfold/tabs/
Best regards,
RikardHi,
Thanks for the update. Could you share server error logs with us? Otherwise it will be difficult to help you out any further, as this is not a general problem with the theme.
Best regards,
RikardHi,
Thanks for the update. We can’t really answer for third party tests unfortunately, isn’t the content on your actual site what is important?
Best regards,
RikardHey eddyvdt,
Thanks for the login details. Does your site have a URL as well?
Best regards,
RikardDecember 8, 2022 at 8:07 pm in reply to: Bug: Gravity Forms button on text block doesnt open or pop up #1375592Hi akelly7,
Please open a new thread and include WordPress admin login details in private, so that we can have a closer look at your site.
Best regards,
RikardHi Richard,
Great, I’m glad that Nikko could help you out, and thanks for the kind feedback :-)
Please let us know if you should need any further help on the topic, or if we can close it.
Best regards,
RikardHi Richard,
Great, I’m glad that Nikko could help you out, and thanks for the kind feedback :-)
Please let us know if you should need any further help on the topic, or if we can close it.
Best regards,
RikardHey Philip,
This is not a general problem with the theme, so we can’t really give you a general fix unfortunately. Which version of the theme and PHP are you running? If you need further help, then please include admin WordPress login details in private, so that we can see the actual problem.
Best regards,
RikardDecember 8, 2022 at 1:28 pm in reply to: Accessing navigation on mobile while in Coming Soon mode #1375512Hi,
Thanks for letting us know, I’ll close this thread for now then. Please open a new thread if you should have any further questions or problems.
Best regards,
RikardHi,
Thanks for letting us know, I’ll close this thread for now then. Please open a new thread if you should have any further questions or problems.
Best regards,
RikardHi,
Yes, that’s likely the best way forward. Activate the plugins one by one, then check when the problem starts again.
Best regards,
RikardHi,
Are you sure that you are editing the correct page? The screenshot of the front end is taken from your start page, the backend screenshot is not. You can check which page is set as your front page in the main page of the theme options.
Best regards,
RikardHi,
That child theme doesn’t actually contain any code, so it’s very unlikely that it would cause any problems. Are you sure that you haven’t added anything to it? If not, then you could try to remove it and install a fresh copy.
Best regards,
RikardDecember 7, 2022 at 8:20 pm in reply to: Enfold update from (4.6.3.1) to new Version (5.2.1) is not working #1375425Hi,
Yes, 5.2.1 is the latest version. If the updates are not coming through via the theme backend, then please try to install and configure this plugin: https://envato.com/market-plugin/
Best regards,
RikardHey Dean,
1. We can’t reset any details for you unfortunately, you would have to do that at Envato/Themeforest, which is the only outlet where you can buy our theme.
2. You can buy the theme here: https://themeforest.net/item/enfold-responsive-multipurpose-theme/4519990
3. The latest version of the theme is 5.2.1.
4. Yes, it’s compatible with PHP 8.x
Best regards,
RikardHi,
Thanks for the update. If you need further help, then please give actual examples of what code is not working. Note that there’s nothing in the theme which would only allow some code.
Best regards,
RikardHi,
Yes, the theme is made by us, but the content is added by the owners of the site. It looks like it’s based on one of our demos though: https://kriesi.at/themes/enfold-health-coach/
You can see all available demos here: https://kriesi.at/themes/enfold-overview/
Best regards,
RikardDecember 7, 2022 at 6:10 pm in reply to: Product boxes are much smaller on my sale page than on the category pages #1375403Hi,
Thanks for the update. Please let us know if you should need any further help on the topic, or if we can close it.
Best regards,
RikardHi,
I’m not sure I understand what you are referring to again, which icon is missing exactly?
Best regards,
RikardHey jb84,
Please try following this: https://kriesi.at/documentation/enfold/import-demos/#how-to-manually-import-a-theme-demo. If you need further help, then please include admin WordPress login details in private.
Best regards,
RikardHi,
Thanks for that. I activated the option to delete old CSS and JS files under Enfold->Performance, and your CSS is applying after that. Please review your site.
Best regards,
RikardHi,
Great, I’m glad that you found the problem, and thanks for the update. Please let us know if you should need any further help on the topic, or if we can close it.
Best regards,
RikardHey Florin,
Thanks for reaching out to us. You can purchase Enfold here: https://themeforest.net/item/enfold-responsive-multipurpose-theme/4519990
Best regards,
Rikard -
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