Forum Replies Created
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January 14, 2023 at 11:45 am in reply to: widgets in footer of child theme not working. displays defaut data #1378665
Hey banyusa,
Are you overriding header.php or footer.php in a child theme? If so, then please try to replace those files with the parent theme files, then add your customisations back in after that.
Best regards,
RikardHey daves1997,
You can do that under Enfold->General Styling->Typography.
Best regards,
RikardJanuary 13, 2023 at 10:21 pm in reply to: Enfold update from (4.6.3.1) to new Version (5.2.1) is not working #1378653Hi Mariann_m,
Please refer to this: https://kriesi.at/documentation/enfold/theme-registration/
If the updates should still not come through via the theme after that, then try to install and configure this plugin: https://envato.com/market-plugin/
Best regards,
RikardHi,
Most resources on your site is still served from a cached source. If that is the case, we can’t really say what the problem could be. Please try to clear all caches again, and completely turn any caching off until we have checked the problem.
Best regards,
RikardHi,
Creating a new page seems to render the exact same server problem, I’m not sure why though. Could you share server error logs with us please? You could also try to deactivate all plugins and remove any custom code, to see if that makes any difference.
Best regards,
RikardHey Eefke,
Please try the following in Quick CSS under Enfold->General Styling:
.main_color input[type='submit'] { border-color: transparent; background-color: #00A8A8; }Best regards,
RikardHi Wp3P,
Please try CSS like this:
.single-post h2 { h2 styling goes here } .single-post h3 { h3 styling goes here }Best regards,
RikardJanuary 13, 2023 at 9:53 pm in reply to: Custom Blog Page does not show comment options and date #1378644Hi,
You can add that text in the Excerpt field. If you are using the Classic Editor then you can activate it under Screen Options in the top right hand corner when editing a post. If you are using the Block Editor, then it’s available in the sidebar.
Best regards,
RikardJanuary 13, 2023 at 9:51 pm in reply to: take out image from post slider without affecting other sliders #1378643Hi,
Thanks for that. Please try this in Quick CSS:
.avia-content-slider-inner .slide-image { display: none; }For the rounded images, then it’s likely better that you add a class to the images in question. You can do so under Advanced->Developer Settings in the element options. Then add this to Quick CSS:
.your-custom-class img { border-radius: 30px; }Best regards,
RikardJanuary 13, 2023 at 9:45 pm in reply to: Portfolio section, cant find where to edit "Add what you want!" text #1378642Hey Nikolai,
Did you try editing the excerpt of the post in question? If you need further help, then please post admin WordPress login details in private so that we can have a closer look.
Best regards,
RikardHi,
Nothing will happen to your site if you don’t update it for a while, but eventually it might be that it’s no longer compatible with the server it’s hosted on. You might not be able to edit it, or it might not render at all. That might take a long time, but it’s very likely to happen if it’s not updated on a regular basis.
If you can’t access the account which was used to purchase your theme license, then I would recommend that you purchase a new license. Otherwise you will have this same problem every time you want to update, or need to access the theme files.
Enfold is not a plugin, it’s a theme, and it has never been free.
Best regards,
RikardHi,
Thanks for that. I’ve compared your staging and live site, but I can’t see any obvious problems with the staging site. Could you post screenshots highlighting the problems please? If you could include WordPress login details to the staging site, then that would be helpful as well.
Best regards,
RikardHi,
Thanks for the update. Please let us know if you should need any further help on the topic.
Best regards,
RikardHi,
It looks like you are missing the closing curly bracket in both your media queries, maybe that’s the problem?
Best regards,
RikardJanuary 13, 2023 at 4:39 pm in reply to: Enfold update from (4.6.3.1) to new Version (5.2.1) is not working #1378613Hi,
Autoplay videos are not supported on all mobile formats, that’s why it’s disabled on mobile. You might want to use the regular Video element on mobile instead, then hide it for larger screen resolutions in the element options.
Best regards,
RikardHi,
I think I understand what you are looking for now. Please check under Enfold->Privacy and Cookies->Cookie Handling->Modal Window Custom Content, make sure to activate the toggle to see all the alternatives.
If you should need to upload screenshots, then you can do so to a service like Dropbox, Google Drive, Imgur, Snipboard or similar, then link to them here.
Best regards,
RikardHi,
Great, I’m glad that we could help. Please let us know if you should need any further help on the topic, or if we can close it.
Best regards,
RikardJanuary 12, 2023 at 8:45 pm in reply to: Advanced Layout Builder does not display "Blog Meta Elements" #1378487Hey pnamroud,
I’m guessing that you are using the Layout Builder when creating your posts? If so, then the behaviour is as designed. You have to add all content manually to posts which are created with the Layout Builder, you can use the Post Metadata to add the details you listed above.
Best regards,
RikardHi,
Great, I’m glad that Yigit could help you out. Please let us know if you should need any further help on the topic, or if we can close it.
Best regards,
RikardJanuary 12, 2023 at 8:40 pm in reply to: take out image from post slider without affecting other sliders #1378483Hey scitation,
Could you post a link to where we can see the element in question please?
Best regards,
RikardHi,
Thanks for that. I’ve changed the email for the account in question to the one you are using here, please try to login with that and the password in private.
Best regards,
RikardHi,
Thanks for the update. Maybe you could hold off with updating until you have managed to set up a staging site? We can’t really help you out unless we can see the actual problem unfortunately.
Best regards,
RikardHey trustedone,
Thanks for the login details. Does your site have a URL as well?
Best regards,
RikardHi,
Thanks for that. Please try the following in Quick CSS under Enfold->General Styling:
div.av-39xl21-32650f8f711261b96914dd9877d1862e { z-index: 9; }Best regards,
RikardHey josk-design,
Thanks for the login details. Which page are the screenshots taken from? Do you mean that you want the background image to be aligned top/right, and to be cut off almost by half the image?
Best regards,
RikardHey Erin,
Do you have some kind of proof of purchase? Or do you know which email was used to register the current account?
Best regards,
RikardJanuary 12, 2023 at 5:14 pm in reply to: Enfold update from (4.6.3.1) to new Version (5.2.1) is not working #1378450Hi,
I created a test page on your site for you, maybe you could use that as a reference? Please see private.
Best regards,
Rikard -
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