Hey Monika,

There are likely plugins which would do that for you automatically, you could check Imagify for example. If you want to convert them manually, then there should be wepb conversion tools available if you do a quick search.

Best regards,
Rikard

Hey epkdesign,

You can upload screenshots to a service like Google Drive, Dropbox, Imgur, Snipboard etc, then link to it here. Also please share login details to your site in private, so that we can have a closer look.

Best regards,
Rikard

Hey bopartkunsttransporte,

I can’t see any problems on my end, logging in to your site works as expected. Did you manage to find a solution?

Best regards,
Rikard

Hi,

Thanks for letting us know, I’ll close this thread for now then. Please open a new thread if you should have any further questions or problems.

Best regards,
Rikard

Hi,

Thanks for that. What happens if you activate the parent theme? If you should need further help, then please share FTP login details with us as well.

Best regards,
Rikard

Hi,

Thanks for that, but the details you posted are not working. Please check and verify.

Best regards,
Rikard

Hi,

Thanks for the update and feedback, we’ll take it into account for a future release of the theme. Please let us know if you should need any further help on the topic, or if we can close it.

Best regards,
Rikard

Hey albi84,

Please send us a temporary WordPress admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.

Best regards,
Rikard

Hey Martin,

Could you provide us with a screenshot highlighting your intentions please? Also please post a link to where we can see the actual element you are looking to style.

Best regards,
Rikard

Hi,

Thanks for the update. Which are the links that are not working?

Best regards,
Rikard

Hi,

Thanks for the update, let’s stick to one problem at a time. Where exactly are you seeing errors, and what are they saying?

Best regards,
Rikard

Hi,

Great, I’m glad that Mike could help you out. Please let us know if you should need any further help on the topic, or if we can close it.

Best regards,
Rikard

Hi,

Please send us a temporary WordPress admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.

Best regards,
Rikard

Hi Gerry,

Thanks for the update, what exactly did you purchase? Extended support for new theme licenses? If you bought new licenses, then please post the purchase codes in private.

Best regards,
Rikard

Hi,

Thanks for the clarification. I do see the problem when logged in, but not when logged out. That would indicate a problem with caching, as there is nothing in the theme which would generate different styling depending on if you are logged in or not. Please try to clear all caches and deactivate your caching plugin first of all, you could also try to turn file compression on and off under Enfold->Performance. If that doesn’t help then your plugin support might be able to help out further.

Best regards,
Rikard