Page 308 – Support | Kriesi.at – Premium WordPress Themes

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March 8, 2023 at 7:22 pm in reply to: Text not showing up when in Edit mode #1400499

Rikard
Keymaster

Hi,

Thanks for the clarification. What happens if you deactivate all plugins? You could also try copying all the shortcode to a new page to see if that helps. If not, then you can try removing code which might be causing problems, like the Google review code for example.

Best regards,
Rikard

March 8, 2023 at 7:13 pm in reply to: Woocommerce shop not showing mobile #1400497
Rikard
Keymaster
Hi,

That doesn’t happen on my end. There is no redirect on either mobile emulation using a regular browser, or on an actual mobile device. Please let us know how to reproduce the problem.

Best regards,
Rikard
- This reply was modified 2 years, 11 months ago by Rikard.
March 7, 2023 at 8:16 pm in reply to: Developers License #1400401

Rikard
Keymaster

Hey DetermineYourDestiny,

We don’t really have a developer license, I would advice that you purchase single licenses as you go.

Best regards,
Rikard

March 7, 2023 at 8:15 pm in reply to: Enfold Child #1400400

Rikard
Keymaster

Hi,

Thanks for the update. I’m not sure I understand what you are referring to or looking for, could you try to be a bit more specific please?

Best regards,
Rikard

March 7, 2023 at 8:14 pm in reply to: Warning: Publicly accessible Google API key #1400399

Rikard
Keymaster

Hey Advokatur_Online,

Which version of the theme are you running?

Best regards,
Rikard

March 7, 2023 at 8:13 pm in reply to: Menu/Nav on left or right of page that is sticky on Mobile #1400398

Rikard
Keymaster

Hi,

Thanks for helping out @guenni007 :-)

Best regards,
Rikard

March 7, 2023 at 8:08 pm in reply to: Google Tag implementation #1400395
Rikard
Keymaster
Hey woogie07,

You can try it there first of all, if it doesn’t work then you can use a function in functions.php:
```
function woogie07_add_gtag(){
?>
  Your script goes here
<?php
}
add_action('wp_head', 'woogie07_add_gtag');
```
Best regards,
Rikard
- This reply was modified 2 years, 11 months ago by Rikard.
March 7, 2023 at 8:05 pm in reply to: Woocommerce shop not showing mobile #1400394

Rikard
Keymaster

Hey Katrin,

Thanks for the login details. The shop page seems to be working as it should on my end, did you try checking in private browser window? If you should need further help, then please provide us with a screenshot highlighting the problem.

Best regards,
Rikard

March 7, 2023 at 8:02 pm in reply to: Menu background, font and burger menu – Change of colours #1400393
Rikard
Keymaster
Hi,

You can use this CSS to change the background in the mobile menu:
```
#top #wrap_all .av-burger-overlay-scroll {
  background-color: red;
}
```
Best regards,
Rikard
March 7, 2023 at 4:38 pm in reply to: Theme Update #1400373

Rikard
Keymaster

Hi,

Great, I’m glad that Ismael could help you out. Please let us know if you should need any further help on the topic, or if we can close it.

Best regards,
Rikard

March 6, 2023 at 7:16 pm in reply to: Tabs section showing wrong tab on the front end #1400284

Rikard
Keymaster

Hi,

Great, I’m glad that Yigit could help you out. Please let us know if you should need any further help on the topic, or if we can close it.

Best regards,
Rikard

March 6, 2023 at 7:15 pm in reply to: Increase line spacing at accordion #1400283

Rikard
Keymaster

Hi,

Great, I’m glad that Yigit could help you out. Please let us know if you should need any further help on the topic, or if we can close it.

Best regards,
Rikard

March 6, 2023 at 7:13 pm in reply to: Contact Form not working with PHP 8.1 #1400282

Rikard
Keymaster

Hey BlutVampir,

Could you share server error logs with us please? They should be generated when running the problem version, and while testing the form.

Best regards,
Rikard

March 5, 2023 at 11:04 am in reply to: Layout der Links #1400150

Rikard
Keymaster

Hi,

Great, I’m glad that Mike could help you out. Please let us know if you should need any further help on the topic, or if we can close it.

Best regards,
Rikard

March 5, 2023 at 11:04 am in reply to: Lizenz #1400149

Rikard
Keymaster

Hey Christoph,

You don’t need to renew anything, since a theme license is valid for life. If you are not seeing update on the backend, then please refer to this: https://kriesi.at/documentation/enfold/theme-registration/

Or try using this plugin: https://envato.com/market-plugin/

Best regards,
Rikard

March 5, 2023 at 11:02 am in reply to: Critical error, website down. Caused by Events Calendar and Events Tickets #1400147

Rikard
Keymaster

Hi,

Thanks for the update. What exactly do you need help with?

Best regards,
Rikard

March 5, 2023 at 11:00 am in reply to: says I don thave a license #1400146

Rikard
Keymaster

Hey Bob,

Who or what says that you don’t have a license?

Best regards,
Rikard

March 5, 2023 at 10:47 am in reply to: Different typography size in pages and posts #1400145

Rikard
Keymaster

Hi,

Please send us a temporary WordPress admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.

Best regards,
Rikard

March 5, 2023 at 10:39 am in reply to: Change color and size of the header social icons #1400144

Rikard
Keymaster

Hi,

Thanks for the update, I’m still seeing the same thing though. Please see private.

Best regards,
Rikard

March 5, 2023 at 10:37 am in reply to: Incorrect Font Displaying Following Theme Update from 3.6 to 5.4 #1400143

Rikard
Keymaster

Hi,

Thanks for that. You are updating from a very old version, did you try setting the correct font under Enfold->Typography after you have activated the new version?

Best regards,
Rikard

March 4, 2023 at 5:57 pm in reply to: Change color and size of the header social icons #1400112

Rikard
Keymaster

Hi,

Thanks for the update. Ninja firewall is returning a 403 error.

Best regards,
Rikard

March 4, 2023 at 12:32 pm in reply to: Change color and size of the header social icons #1400094

Rikard
Keymaster

Hey Blaise,

I can’t access your site, there’s a message saying my IP is blocked. Please let us know which IPs can access your site.

Best regards,
Rikard

March 4, 2023 at 12:28 pm in reply to: Incorrect Font Displaying Following Theme Update from 3.6 to 5.4 #1400093

Rikard
Keymaster

Hey ddeheshi,

Thanks for the login details. We could have to see the actual problem in order to help you out, please activate the latest version of the theme, or give us permission to do so.

Best regards,
Rikard

March 4, 2023 at 12:14 pm in reply to: Font sizes in footer widgets #1400091

Rikard
Keymaster

Hi,

Thanks for the update, please see further discussion in private.

Best regards,
Rikard

March 4, 2023 at 12:13 pm in reply to: Vertical space between Promo Box text and button on mobile #1400090

Rikard
Keymaster

Hi,

Great, I’m glad that Ismael could help you out.

I’m not sure which information you are looking to remove? There’s nothing in your username or post which would reveal any personal information about yourself.

Best regards,
Rikard

March 4, 2023 at 12:11 pm in reply to: Licence for later Domain Change #1400089

Rikard
Keymaster

Hi Konsti,

If you are using the theme for development purposes, then you don’t need to buy an extra license. You can use it as you see fit while developing, then register it when the site is actually published on the domain where it’s supposed to live.

Best regards,
Rikard

March 4, 2023 at 12:08 pm in reply to: Admin User Activity Log #1400088

Rikard
Keymaster

Hey levelseven,

The theme won’t log anything like that, maybe there are server logs which you could check? You hosting provider should be able to help you out with that.

Best regards,
Rikard

March 4, 2023 at 12:06 pm in reply to: Blog title and blog heading too large #1400087

Rikard
Keymaster

Hi,

Thanks for the clarification. Did you try adjusting the font size for the H1 element for small screen sizes under Enfold->Typography?

Best regards,
Rikard

March 4, 2023 at 12:01 pm in reply to: Critical error, website down. Caused by Events Calendar and Events Tickets #1400086

Rikard
Keymaster

Hi,

Thanks for the update. Please let us know if you should need any further help on the topic, or if we can close it.

Best regards,
Rikard

March 4, 2023 at 12:00 pm in reply to: Tabs section showing wrong tab on the front end #1400085

Rikard
Keymaster

Hey ezcom,

The login page you linked to is returning a 404 error, please check.

Best regards,
Rikard
Author

Posts

Viewing 30 posts - 9,211 through 9,240 (of 93,423 total)

← 1 2 3 … 307 308 309 … 3,113 3,114 3,115 →