Page 3021 – Support | Kriesi.at – Premium WordPress Themes

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April 4, 2015 at 7:03 am in reply to: 3.1 and current Yoast SEO causes Internal Server Error #423375

Rikard
Keymaster

Hi!

Could you please provide us with a temporary admin login so that we can take a closer look? You can post the details here as a private reply. FTP access could probably be useful as well.

Best regards,
Rikard

April 4, 2015 at 6:59 am in reply to: Contact Form Width #423373

Rikard
Keymaster

Hi ayesroc!

It looks like you have a 2/5 for the contact info and a 3/5 for the contact form, how would you like it to look instead?

Cheers!
Rikard

April 4, 2015 at 6:53 am in reply to: Conflict CSS Enfold and Gravity Forms #423371

Rikard
Keymaster

Hi!

Great, glad we could help :)

Cheers!
Rikard

April 4, 2015 at 6:51 am in reply to: Advanced LayerSlider not showing images #423370

Rikard
Keymaster

Hey!

Could you try to overwrite the theme via FTP with a fresh copy from Themeforest to see if that helps? http://kriesi.at/documentation/enfold/updating-your-theme-files/

Regards,
Rikard

April 4, 2015 at 6:48 am in reply to: subtile with a Top Header menu #423369

Rikard
Keymaster

Hey ppi37!

Could you provide us with a link to the site in question so that we can take a closer look please?

Regards,
Rikard

April 4, 2015 at 6:45 am in reply to: Can someone help Email not working #423368

Rikard
Keymaster

Hi!

Ok, I hope you get it solved. Please get back to us if you should have any more questions or if you get it fixed or not.

Cheers!
Rikard

April 4, 2015 at 6:41 am in reply to: Archives posts messed up #423366

Rikard
Keymaster

Hi!

Ok great, please get back to us if you should have any further questions.

Best regards,
Rikard

April 4, 2015 at 6:40 am in reply to: Magazine and Events Manager #423365

Rikard
Keymaster

Hey!

Ok great, glad you got it fixed and thanks for sharing.

Cheers!
Rikard

April 4, 2015 at 6:38 am in reply to: Shortcode to display catalog in LIST VIEW #423363

Rikard
Keymaster

Hi!

Glad we could help.

Regards,
Rikard

April 4, 2015 at 6:29 am in reply to: Mobile menu list displaying on the right handside of website #423360
Rikard
Keymaster
Hi!

I still can’t access the site after entering the code, it’s asking me for user and pass and the last details you provided does not work. It seems to be a password set in .htaccess

Cheers!
Rikard
- This reply was modified 10 years, 3 months ago by Rikard.
April 4, 2015 at 6:23 am in reply to: Mansory hover on mobile device #423359

Rikard
Keymaster

Hi lara!

As far as I’m aware the hover state will only work on devices which has a pointer/mouse, hover will be ignored on devices you tap on since that will be interpreted as a click. I might be missing your point here though?

Best regards,
Rikard

April 4, 2015 at 6:18 am in reply to: Advanced Editor Blog Issues #423358

Rikard
Keymaster

Hey!

Could you provide us with a link to the site in question so that we can take a closer look please?

Cheers!
Rikard

April 4, 2015 at 6:04 am in reply to: Header colored button #423357
Rikard
Keymaster
Hey nbermond!

Please try the following in Quick CSS under Enfold–>General Styling:
```
#menu-item-614 a:hover{
color:yellow !important;
}
```
Best regards,
Rikard
April 3, 2015 at 8:52 am in reply to: Fullwidth Easy Slider background issue on Safari #422926

Rikard
Keymaster

Hey!

Let’s hope this issue gets solved asap…

Cheers!
Rikard

April 3, 2015 at 8:50 am in reply to: Search results preview showing shortcode #422925

Rikard
Keymaster

Hey senso!

Could you provide us with a link to the site in question so that we can take a closer look please?

Best regards,
Rikard

April 3, 2015 at 8:44 am in reply to: Enfold : image with Hotspot #422924

Rikard
Keymaster

Hi valentin!

Could you provide us with a link to the site in question so that we can take a closer look please? You could try to deactivate all plugins to see if one of them is causing a conflict.

Best regards,
Rikard

April 3, 2015 at 8:43 am in reply to: How to Make the Video Background on Layerslider #422923

Rikard
Keymaster

Hi!

Great, please get back to us when you get the site live.

Regards,
Rikard

April 3, 2015 at 8:39 am in reply to: Blog Post Excerpts not working #422921

Rikard
Keymaster

Hi!

You should be able to deactivate it just like any other plugin, what error message are you getting and what exactly is happening to the site?

Regards,
Rikard

April 3, 2015 at 8:35 am in reply to: Page not displaying correctly #422919

Rikard
Keymaster

Hi!

I know you’ve had issues with lazy load before, I would suggest you stop using them since they are causing a lot of conflicts. There are other ways in speeding up a site, like minimising images for instance.

Regards,
Rikard

April 3, 2015 at 8:31 am in reply to: Magazine and Events Manager #422917

Rikard
Keymaster

Hey!

Not sure if I understand you correctly, did you get your issue fixed?

Cheers!
Rikard

April 3, 2015 at 8:22 am in reply to: Featured Image customization #422915

Rikard
Keymaster

Hey!

No problem, just get back to us when you get a chance.

Best regards,
Rikard

April 3, 2015 at 8:07 am in reply to: Changing Colors on Main Menu sub-menu using pageID in Tablet & Mobile #422913

Rikard
Keymaster

Hey!

Great, glad we could help :)

Regards,
Rikard

April 3, 2015 at 7:49 am in reply to: Magazine Style #422908

Rikard
Keymaster

Hi!

Could you please provide us with a temporary admin login so that we can take a closer look? You can post the details here as a private reply.

Best regards,
Rikard

April 3, 2015 at 7:47 am in reply to: How can i create this kind of main navigation bar #422907

Rikard
Keymaster

Hey jasrobb!

You can edit the style of the main menu by going to Enfold–>Advanced Styling and selecting Main Menu Links there.

Cheers!
Rikard

April 3, 2015 at 7:42 am in reply to: Responsive resizing and aligning #422903

Rikard
Keymaster

Hi @Debenm,

Would be great if you could share if you found a solution to this problem or not.

Regards,
Rikard

April 3, 2015 at 7:37 am in reply to: Upgrading Enfold when using a Child theme #422902

Rikard
Keymaster

Hey Elizabeth!

You should not have to activate the parent theme when updating, you can refer to the documentation here: http://kriesi.at/documentation/enfold/updating-your-theme-files/. Please let us know if you have any further questions.

Regards,
Rikard

April 3, 2015 at 7:35 am in reply to: Falsches Blog-Artikelbild wird angezeigt bei geteilten Facebook/Social Beiträgen #422901

Rikard
Keymaster

Hey!

Great, glad you got it working. Please let us know if you should any further questions.

Cheers!
Rikard

April 3, 2015 at 7:26 am in reply to: Custom icons to the library for iconboxes #422900

Rikard
Keymaster

Hi petrosgr!

Please have a look in the documentation: http://kriesi.at/documentation/enfold/add-your-own-favicon/, http://kriesi.at/documentation/enfold/adding-your-own-icon-fonts/

Cheers!
Rikard

April 3, 2015 at 7:24 am in reply to: Problem with logo and menu (Menu and Logo Position) #422899

Rikard
Keymaster

Hey petrosgr!

Could you provide us with a link to the site in question so that we can take a closer look please?

Regards,
Rikard

April 3, 2015 at 7:21 am in reply to: Google Meta Data – Site Verification in the header #422898

Rikard
Keymaster

Hey!

I’m not sure actually but you can try. If that shouldn’t work, please try the previous suggestions. If you have any problems we are here to help.

Cheers!
Rikard
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Posts

Viewing 30 posts - 90,601 through 90,630 (of 92,226 total)

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