Hey Julie,

Thanks for the login details. I see that happening on your site, but I cannot reproduce it on a test site. What happens if you activate the parent theme and try then?

Best regards,
Rikard

Hey Klaus,

That should be 845×321 pixels.

Best regards,
Rikard

Hi,

Thanks for the update, we’ll close this thread for now then. Please open a new thread if you should have any further questions or problems.

Best regards,
Rikard

Hey M-Graphics24,

The update to 7.0 has to be done manually from the version you are running, please refer to my replies in this thread: https://kriesi.at/support/topic/enfold-4-5-theme-update-update-failed-download-failed-a-valid-url-was-not-pro/#post-1021541
You can either update manually via FTP: https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update, or upload the theme as if it was new under Appearance->Themes->Add New Theme.
If that doesn’t work then please try to delete the whole theme folder, then replace it with the new version. Make sure that you have backups of the site before starting updating.
Also please read this after you have updated: https://kriesi.at/documentation/enfold/theme-registration/

Best regards,
Rikard

• This reply was modified 4 months, 1 week ago by Rikard.

Hey Rik,

I’m not sure that I fully understand what you mean by that, could you try to explain the problem a bit further please?

Best regards,
Rikard

Hey mexi33330,

I can’t see any problems with removing that notice on my end. If you should need further help, then please post admin WordPress login details in private.

Best regards,
Rikard

Hi,

Thanks for the update, we’ll close this thread for now then. Please open a new thread if you should have any further questions or problems.

Best regards,
Rikard

Hey hm.stedler,

Thanks for the update. Could you post a screenshot highlighting what it should look like please?

Best regards,
Rikard

Hi,

Thanks for that. I’ve talked to our developers about how this combination of elements should work, and they said that this unfortunately is a limitation. We’ll try to fix this in an upcoming release of the theme though.

Best regards,
Rikard

Hey formvermittlung,

That is a warning to alert you that the element and builder might break if you don’t close html markup properly.

Best regards,
Rikard

Hey Dan Owen,

No installation is necessary. Did you register on the support forum?

Best regards,
Rikard

Hey Sebastian,

Please refer to this: https://help.market.envato.com/hc/en-us/articles/207886473-Extending-and-Renewing-Item-Support

Best regards,
Rikard

Hi,

Great, I’m glad that Ismael could help you out. Please open a new thread if you should have any further questions or problems.

Best regards,
Rikard

Hi,

Thanks for the update. Are you sure that you copied the whole snippet that Ismael posted? It should only apply to mobile screens, but it applying to desktop sizes as well on your site.

Best regards,
Rikard

Hi,

Thanks for that. Does it make any difference if you update the theme to the latest version? You could also try to temporarily deactivate all plugins to see if that changes anything.

Best regards,
Rikard