Hi,

Thanks for the update, we’ll close this thread for now then. Please open a new thread if you should have any further questions or problems.

Best regards,
Rikard

Hi,

Thanks for the update, we’ll close this thread for now then. Please open a new thread if you should have any further questions or problems.

Best regards,
Rikard

Hey Gerry,

Getting a license is the first thing that you should do, it can be purchased at Themeforest. Once you have access to the theme files, then the update to 7.1.1 has to be done manually from the version you are running, please refer to my replies in this thread: https://kriesi.at/support/topic/enfold-4-5-theme-update-update-failed-download-failed-a-valid-url-was-not-pro/#post-1021541
You can either update manually via FTP: https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update, or upload the theme as if it was new under Appearance->Themes->Add New Theme.
If that doesn’t work then please try to delete the whole theme folder, then replace it with the new version. Make sure that you have backups of the site before starting updating.
Also please read this after you have updated: https://kriesi.at/documentation/enfold/theme-registration/

Best regards,
Rikard

Hi,

Thanks for that. I see a 403 forbidden error on the WordPress file in private while editing pages. That is a server response which we cannot help you out with, please try reaching out to your hosting provider for further help with that.

Best regards,
Rikard

Hi,

Thanks for the update. You can hide the header for each page if you like, you can find the settings in the Layout menu while editing the page in question.

Best regards,
Rikard

Hi,

If this affects the functionality of the Layout Builder on the backend, then we would need access to the backend of your site.

Best regards,
Rikard

Hi,

Thanks for that. I see that you are overriding iconbox.php and iconlist.php in the shortcodes folder in your child. What happens if you temporarily remove those files?

Best regards,
Rikard

Hi,

Please send us a temporary WordPress admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.

Best regards,
Rikard

Hi,

Thanks for that. The FTP account still lead no where, but I checked via the file editor instead. this is what’s on line 32 in your child theme:

avia_nav_menus(); function avia_nav_menus() { global $avia_config, $wp_customize; $avia_config['nav_menus'] = array( 'avia' => array('html' => __('Main Menu', 'avia_framework')), 'avia2' => array( 'html' => __('Secondary Menu <br/><small>(Will be displayed if you selected a header layout that supports a submenu <a target="_blank" href="'.admin_url('?page=avia#goto_header').'">here</a>)</small>', 'avia_framework'), 'plain'=> __('Secondary Menu - will be displayed if you selected a header layout that supports a submenu', 'avia_framework')), 'avia3' => array( 'html' => __('Footer Menu <br/><small>(no dropdowns)</small>', 'avia_framework'), 'plain'=> __('Footer Menu (no dropdowns)', 'avia_framework')), 'avia_responsive' => array( 'html' => __('Responsive Menu <br /><small>(If set will replace your main menu on mobiles)</small>')) ); add_theme_support('nav_menus'); foreach($avia_config['nav_menus'] as $key => $value) { $name = (!empty($value['plain']) && !empty($wp_customize)) ? $value['plain'] : $value['html']; register_nav_menu($key, THEMENAME.' '.$name); } } add_action( 'ava_after_main_menu', 'enfold_customization_add_responsive_menu' ); function enfold_customization_add_responsive_menu() { echo "<nav style = 'display:none;' class='main_menu_responsive' data-selectname='".__('Select a page','avia_framework')."' ".avia_markup_helper(array('context' => 'nav', 'echo' => false)).">"; $avia_theme_location = 'avia_responsive'; $avia_menu_class = $avia_theme_location . '-menu'; $args = array( 'theme_location' => $avia_theme_location, 'menu_id' => $avia_menu_class, 'menu_class' => 'menu av-main-nav', 'container_class' => $avia_menu_class.' av-main-nav-wrap'.$icon_beside, 'fallback_cb' => false, 'walker' => new avia_responsive_mega_menu() ); wp_nav_menu($args); echo '</nav>'; }

What exactly is the purpose of that?

Best regards,
Rikard

Hey Sebastian,

The only place to download the theme files is from a Themeforest account unfortunately.

Best regards,
Rikard

Hey laptophobo,

Which PHP version are you using?

Best regards,
Rikard

Hi,

Thanks for that. Did you read my earlier message?

Also, did you check the Height settings in the element options?

Best regards,
Rikard

Hey dbrya0,

Please send us a temporary WordPress admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.

Best regards,
Rikard

Hi,

Thanks for that. The FTP details are working, but all the folders are empty. If you are unsure about which user/details to use, then please reach out to your hosting provider for help with that.

Best regards,
Rikard

Hi,

Thanks for the update. Please let us know if you should need any further help on the topic, or if we can close it.

Best regards,
Rikard