Page 30 – Support | Kriesi.at – Premium WordPress Themes

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April 1, 2025 at 7:33 pm in reply to: lost ability to add or edit link in team member element #1480591

Rikard
Keymaster

Hey Jody,

The site you linked to doesn’t exist, please check the URL.

Best regards,
Rikard

April 1, 2025 at 3:42 pm in reply to: Blog posts element – preview image size not working #1480584

Rikard
Keymaster

Hi,

Thanks for the update. Please let us know if you should need any further help on the topic, or if we can close it.

Best regards,
Rikard

March 31, 2025 at 4:40 pm in reply to: Icon/Flipbox jumping on scroll up/down #1480536

Rikard
Keymaster

Hi,

If you add full width element to your layout, like Color Section elements, then the sidebar will appear next to the last non full width element.

Best regards,
Rikard

March 30, 2025 at 10:16 am in reply to: HTML Markup Error #1480468

Rikard
Keymaster

Hey Steinicom,

Where can we see and reproduce the problem that you are having?

Best regards,
Rikard

March 29, 2025 at 12:32 pm in reply to: Single image: fullwidth #1480433

Rikard
Keymaster

Hi,

You can apply the image as a background to a Color Section element.

Best regards,
Rikard

March 29, 2025 at 12:31 pm in reply to: Changing the fonts in main menu #1480432

Rikard
Keymaster

Hi,

You can easily find that out by inspecting the elements in your browser. If you don’t know how to inspect elements in your browser, then I’m sure a seach engine can help you find the answer.

Best regards,
Rikard

March 29, 2025 at 12:28 pm in reply to: Critical Error #1480431

Rikard
Keymaster

Hi jhaustein,

Please open a new thread and include WordPress admin login details in private, so that we can have a closer look at your site.

Best regards,
Rikard

March 29, 2025 at 12:28 pm in reply to: Critical Error #1480430

Rikard
Keymaster

Hi Blatze,

I can’t see any critical errors in the log you posted, please reach out to your hosting provider and ask where they are located.

Best regards,
Rikard

March 29, 2025 at 12:24 pm in reply to: font size – depending from posttype #1480429

Rikard
Keymaster

Hi,

We cannot help you out unless you link to examples of what you are referring to.

Best regards,
Rikard

March 27, 2025 at 8:04 pm in reply to: Critical Error PHP #1480291

Rikard
Keymaster

Hey Ksenia,

Double post, closing.

Best regards,
Rikard

March 27, 2025 at 8:04 pm in reply to: Critical Error PHP #1480290

Rikard
Keymaster

Hey RoseNReckless,

The URL you posted is redirecting to a WP Engine page, the site doesn’t seem to be available?

Best regards,
Rikard

March 27, 2025 at 8:02 pm in reply to: Saving didnt work #1480288

Rikard
Keymaster

Hey e26,

Please send us a temporary WordPress admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.

Best regards,
Rikard

March 27, 2025 at 8:01 pm in reply to: Adjusting Flip Box height #1480287

Rikard
Keymaster

Hi,

Thanks for the update. Please let us know if you should need any further help on the topic, or if we can close it.

Best regards,
Rikard

March 27, 2025 at 7:56 pm in reply to: Home page not showing #1480286

Rikard
Keymaster

Hi,

Great, I’m glad that we could help. Please open a new thread if you should have any further questions or problems.

Best regards,
Rikard

March 27, 2025 at 7:56 pm in reply to: Enfold Health-demo Photos turn out blurry #1480285

Rikard
Keymaster

Hey mariahanselle,

Did you make sure that you pick a high resolution version of the image in the right hand sidebar while picking it from the WordPress gallery?

Best regards,
Rikard

March 27, 2025 at 11:12 am in reply to: Home page not showing #1480261

Rikard
Keymaster

Hi,

There is no selection made in the theme option, please check.

Best regards,
Rikard

March 27, 2025 at 9:21 am in reply to: Critical Error #1480255

Rikard
Keymaster

Hey Blatze,

Could you share server error logs with us please?

Best regards,
Rikard

March 27, 2025 at 9:19 am in reply to: Extra padding for ONE menu item? #1480254

Rikard
Keymaster

Hi,

Thanks for letting us know. Please open a new thread if you should have any further questions or problems.

Best regards,
Rikard

March 27, 2025 at 9:18 am in reply to: Home page not showing #1480253

Rikard
Keymaster

Hey Mark,

Thanks for the login details. Please try setting the page in question as your front page in the theme options.

Best regards,
Rikard

March 27, 2025 at 9:16 am in reply to: Issue with enfold #1480252

Rikard
Keymaster

Hey Michael,

Thanks for that. Which version of the theme are you running?

Best regards,
Rikard

March 26, 2025 at 4:34 pm in reply to: Sticky element #1480211

Rikard
Keymaster

Hi,

Thanks for the update. Please let us know if you should need any further help on the topic, or if we can close it.

Best regards,
Rikard

March 26, 2025 at 4:32 pm in reply to: Testimonals on mobile #1480210

Rikard
Keymaster

Hi,

Thanks for the update. It looks like you are hiding the element on mobile now? If you should need further help, then please create a test page where we can see the actual element that you need help with.

Best regards,
Rikard

March 26, 2025 at 4:29 pm in reply to: Space between color section and column section on mobile #1480209

Rikard
Keymaster

Hi,

Thanks for the update. If padding is causing this gap, then please set different padding in the element options for each screen size in the Styling tab for each cell.

Best regards,
Rikard

March 26, 2025 at 2:11 pm in reply to: post delimiter #1480203
Rikard
Keymaster
Hey mary301187,

Please try the following in Quick CSS under Enfold->General Styling:
```
.container_wrap {
  border-top-width: 0;
}

#top .fullsize .template-blog .post_delimiter {
  border-bottom-width: 0;
}
```
Best regards,
Rikard
March 26, 2025 at 2:08 pm in reply to: How to enable Coming Soon Mode #1480202

Rikard
Keymaster

Hey sandra_m_williams,

You can enable that under Enfold->Theme Options->Maintenance Mode. We cannot help out with third party plugins unfortunately.

Best regards,
Rikard

March 26, 2025 at 2:06 pm in reply to: Partner/Logo Element: too much space between Element & Navigation Controls #1480201

Rikard
Keymaster

Hi,

Thanks for the update, we’ll close this thread for now then. Please open a new thread if you should have any further questions or problems.

Best regards,
Rikard

March 26, 2025 at 2:05 pm in reply to: two enfold purchases and PHP version #1480200

Rikard
Keymaster

Hey Pablo,

Thanks for reaching out to us. A single license is valid for a single domain, including sub domains. If your sites are to have different domains, then you would need two licenses. I would recommend purchasing two single licenses for your needs.

Enfold is compatible with all recent PHP versions.

Best regards,
Rikard

March 25, 2025 at 5:27 pm in reply to: Theme code #1480154

Rikard
Keymaster

Hey Francisco,

We don’t keep any records like that unfortunately, please try checking the account which was used to purchase the theme license.

Best regards,
Rikard

March 25, 2025 at 5:24 pm in reply to: Pricing boxes – align button at bottom of box #1480152

Rikard
Keymaster

Hi,

Thanks for the update. Please let us know if you should need any further help on the topic, or if we can close it.

Best regards,
Rikard

March 25, 2025 at 5:22 pm in reply to: Partner/Logo Element: too much space between Element & Navigation Controls #1480150

Rikard
Keymaster

Hi,

Thanks for the update. Could you post a screenshot highlighting the problem with the logos please?

Best regards,
Rikard
Author

Posts

Viewing 30 posts - 871 through 900 (of 92,552 total)

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