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  • #1496169
    Silvia Socinovi
    Guest

    Hi, I’m using Enfold on my website and now I need to customize the layout of WooCommerce product page. My license is now expired, but before purchasing a new one, I’d like to know if this would allow me to receive support to do one of the following actions:

    1. have full-width tabs section below product form
    2. include info for customers (how it works, payment methods, etc.) below product image

    If you can confirm you can actually help me out, I’ll buy a new license right away.

    Thank you
    Silvia

    #1496188

    Hey Silvia,

    Thanks for reaching out to us. You can use the Layout Builder to create your own product layouts, you likely won’t have to customise anything if you use this method.

    Best regards,
    Rikard

    #1496189

    Dear Rikard,

    Thank you for your reply and suggestion. I reached out as I can’t seem to find a way to actually customize product layout.
    Is there any guidance material I can use for reference?

    Kind Regards,
    Silvia

    #1496207

    Dear Rikard,

    I’m following up on this as I’ve tried to use Layout Builder from Enfold theme options as suggested to create a new custom layout, but I haven’t figured out how to implement this type of layout on the product page.

    I’ve also tried the Advanced Layout Editor from the product page backend, but the final outcome overwrites all fields (price, short description, etc.) only partially displaying the elements inserted with the Editor (and I used them all just to check what happened). Apparently, these fields cannot inherit the WooCommerce elements used to customize the product itself.

    In short, I’m not really finding a way to customize the product layout and would like to know if there’s any guidance material available to me in the documentation provided when I purchased your theme.

    This said and going back to my original request, I’ve seen in your support forum that you can either provide codes to implement in functions.php or help users achieve the outcomes intended, and I’d like to know if purchasing a new license would allow me to receive prompt support by your team to customize product page layout. If not so, could you please advise who I can reach out to for further clarifications?

    Thank you
    Silvia

    #1496210

    Hi,

    If you use the Layout Builder to create your products, then you will have to add all content to them manually. You can then create templates from the products that you create, so you need to decide if you want to use the Layout Builder, or the default template. We can help you out with minor changes to the default template.

    Best regards,
    Rikard

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