Page 2987 – Support | Kriesi.at – Premium WordPress Themes

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March 19, 2015 at 7:49 am in reply to: Social Profile Icons #414188

Rikard
Keymaster

Hey Jeff!

Do you mean the ones at the top righthand corner of your site? If so, they are displaying as they should on my end using latest version of Chrome. I can’t see anything not loading properly on the page you linked. Could you try to empty your browser cache, restart and reload the page a few times?

Cheers!
Rikard

March 19, 2015 at 7:42 am in reply to: Problem: Enfold 3.1 + Blog Posts: Blog Content length -> Full Content #414186

Rikard
Keymaster

Hi Sergei!

Thank you for the very detailed video, it helpful for us to determine what your problem could be caused by. I still can’t reproduce the error you are getting on my local installation but I will ask the rest of the team to have a look as well.

Regards,
Rikard

March 19, 2015 at 7:24 am in reply to: Changing color scheme and colors not working #414182

Rikard
Keymaster

Hi!

Glad you got it working, difficult to say what could have gone wrong there.

Regards,
Rikard

March 19, 2015 at 7:20 am in reply to: Enfold Theme Options Greyed Out #414181

Rikard
Keymaster

Hi!

Not really sure why you got the old version from Themeforest, but great that you got it working with the latest version.

Regards,
Rikard

March 19, 2015 at 6:30 am in reply to: Change fullscreen slider button shapes to be more round #414170
Rikard
Keymaster
Hey glozemedia!

Please try the following in Quick CSS under Enfold–>General Styling:
```
#top .avia-slideshow-button.avia-color-light {
  padding: 22px 16px !important;
}

#top .avia-slideshow-button {
  border-radius: 10px !important;
  padding: 24px 16px !important;
}
```
Cheers!
Rikard
March 19, 2015 at 6:24 am in reply to: How to set fullscreen slider height:auto for less than 740px devices and screen. #414169

Rikard
Keymaster

Hi!

Glad you got your problem solved. Please get back to us if you should have any additional questions.

Regards,
Rikard

March 19, 2015 at 6:23 am in reply to: Widget area below footer socket #414168

Rikard
Keymaster

Hey!

You could try to edit footer.php where the footer code is located, please use a child theme to be sure to not lose your custom code on updates.

Best regards,
Rikard

March 19, 2015 at 6:19 am in reply to: Single Post Page Help #414167

Rikard
Keymaster

Hey!

Great, glad you got it fixed :)

Regards,
Rikard

March 19, 2015 at 6:18 am in reply to: Post Thumbnails & Exceprts Not Updating #414166

Rikard
Keymaster

Hi!

Glad we could help :)

Cheers!
Rikard

March 19, 2015 at 6:16 am in reply to: visual editor loses line #414165

Rikard
Keymaster

Hi!

Yes it seems very strange. Hope you get this fixed, if not then please get back to us.

Cheers!
Rikard

March 19, 2015 at 6:08 am in reply to: Enfold Won't load editor? #414163

Rikard
Keymaster

Hi!

Glad we could help :)

Best regards,
Rikard

March 19, 2015 at 6:02 am in reply to: Swedish translation #414161

Rikard
Keymaster

Hi Gute!

We had another customer with similar problems using 3.0.8 but all his problems went after updating to 3.1. Have you tried updating to the latest version?

Cheers!
Rikard

March 19, 2015 at 5:54 am in reply to: Mobile Test Problem #414160

Rikard
Keymaster

Hi!

Don’t worry too much about the image they are showing there, I checked you site and it looks fine in all sizes.

The most pressing note you are getting though is to optimise images.

Best regards,
Rikard

March 19, 2015 at 5:45 am in reply to: mobile search icon near the cart in mobile view #414158

Rikard
Keymaster

Hey!

Glad we could help :)

Best regards,
Rikard

March 19, 2015 at 5:44 am in reply to: NinjaForm is not working due to avia_globals is not defined #414157

Rikard
Keymaster

Hey Marcel!

Glad you got it fixed :)

Best regards,
Rikard

March 19, 2015 at 5:43 am in reply to: Content linking to other pages without hyperlinks attached #414156
Rikard
Keymaster
Hey Harri!

I can see this on your site: SUBMIT YOUR DETAILS BELOW, TO REGISTER FOR A COMPLIMENTARY 30 MINUTE DISCOVERY SESSION TO EXPLORE YOUR BUSINESS NEEDS AND TO SEE IF I2I CAN HELP.<A\>

The correct closing of a link element is as follows:
```
</a>
```
Cheers!
Rikard
March 19, 2015 at 5:34 am in reply to: Color Sections Section Custom Background Images Issue Version 3.1 #414154

Rikard
Keymaster

Hey!

It seems like a lot of people are experiencing the same problem. Please include a link to your sites and specific steps to reproduce, browsers+version etc.

@djshortkut, I checked your front page again and the ipad version looks exactly like what I’m seeing on desktop. What pages are you getting these errors on?

Best regards,
Rikard

March 19, 2015 at 4:59 am in reply to: On mobile the link with mega menu structure doesn't work #414148

Rikard
Keymaster

Hi Shane!

The guide should work for versions above 3.0.4, make sure you’ve got the latest version installed (3.1). If you are getting PHP errors it means something has not been done properly. Could you please try to check the code you inserted or try again?

Regards,
Rikard

March 19, 2015 at 4:51 am in reply to: Apostrophes and Backslashes #414146

Rikard
Keymaster

Hey!

Great, glad you got it sorted.

Cheers!
Rikard

March 19, 2015 at 4:46 am in reply to: Button, Portfolio & Audio errors #414144

Rikard
Keymaster

Hey!

2. I could only see 2 buttons on the start page reading ‘view, I’m not entirely sure what you are trying to do there. Could you try to explain a bit further please?

4. I wasn’t able to find any audio links here: http://www.realwiredmusic.com/about-real-wired-studio/. Could you please specify exactly where to find them?

Best regards,
Rikard

March 19, 2015 at 4:37 am in reply to: Permalinks issues #414143

Rikard
Keymaster

Hey!

I’m not quite sure what it could be, that’s why it would be best for you to contact the host. Just tell them exactly what the problem is, they will most likely know how to fix it.

Cheers!
Rikard

March 19, 2015 at 4:33 am in reply to: change tab style – font color – body color – border color II #414141

Rikard
Keymaster

Hi Simon!

Yes, if you have a unique class or id for each tab element it’s possible.

Regards,
Rikard

March 19, 2015 at 4:28 am in reply to: no mobile menu #414135

Rikard
Keymaster

Hey Hazlitt!

I cannot see the mobile menu on desktop, only on small screen sizes. Could you try to flush your browser cache and reload a few times if you are still seeing this?

As for not being able to click the top menu item, please make sure that Hide Mobile Menu Submenu Items is unchecked under Enfold–>Header–>Mobile Menu.

Regards,
Rikard

March 19, 2015 at 4:14 am in reply to: Google Analytics Code not working #414134

Rikard
Keymaster

Hi!

You have analytics code on your site, please verify if it’s correct or not: http://imgur.com/T4S0eEM

Regards,
Rikard

March 19, 2015 at 4:09 am in reply to: Error WPML and theme after switching to another language #414133

Rikard
Keymaster

Hi!

Glad we could help :)

Best regards,
Rikard

March 18, 2015 at 10:14 am in reply to: Blog Support #413494

Rikard
Keymaster

Hey OriginsSpeak!

How long have a gotten so far? Do you have the theme installed on a live server yet?

Regards,
Rikard

March 18, 2015 at 9:35 am in reply to: Removing main header menu #413480

Rikard
Keymaster

Hey wznd!

Do you have a link for the site in question please?

Regards,
Rikard

March 18, 2015 at 9:34 am in reply to: Change Font in Header #413479

Rikard
Keymaster

Hi!

Did you try to flush your browser cache, restart and reload a few times after making the change?

Cheers!
Rikard

March 18, 2015 at 9:31 am in reply to: Enfold Theme Options Greyed Out #413478

Rikard
Keymaster

Hi Thomas!

As far as I can see you have the latest version installed, are you still having the same problems? If so, please provide us with a temporary admin login so that we can take a closer look. You can post the details here as a private reply.

Cheers!
Rikard

March 18, 2015 at 9:05 am in reply to: Post Thumbnails & Exceprts Not Updating #413466

Rikard
Keymaster

Hey smittypages!

Are you using a caching plugin? If so, try to deactivate it to see if that helps.

Cheers!
Rikard
Author

Posts

Viewing 30 posts - 89,581 through 89,610 (of 90,687 total)

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