Page 297 – Support | Kriesi.at – Premium WordPress Themes

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April 12, 2023 at 6:33 pm in reply to: Mobile page not as expected #1404243

Rikard
Keymaster

Hi,

Great, I’m glad that you got things working, and thanks for the update. Please let us know if you should need any further help on the topic, or if we can close it.

Best regards,
Rikard

April 12, 2023 at 6:32 pm in reply to: Reply to #1403858 / #1403815 #1404242
Rikard
Keymaster
Hi,

Thanks for that. Please try the following in Quick CSS under Enfold->General Styling:
```
.header_color .main_menu ul ul {
  background-color: transparent;
}
```
Best regards,
Rikard
April 12, 2023 at 6:30 pm in reply to: problems with enfold update #1404240

Rikard
Keymaster

Hi,

I toggled the file compression and delete the old css and js files options under Enfold->Performance, and that helped. Please review your site.

Best regards,
Rikard

April 12, 2023 at 6:25 pm in reply to: Bug in latest enfold version #1404239

Rikard
Keymaster

Hey Mathew,

I can’t reproduce this problem, and we haven’t had any other reports of this being a problem for other users either. Where can we see and reproduce the actual problem?

Best regards,
Rikard

April 12, 2023 at 6:22 pm in reply to: Hiding sections #1404238

Rikard
Keymaster

Hi,

Great, I’m glad that we could help. Please let us know if you should need any further help on the topic, or if we can close it.

Best regards,
Rikard

April 11, 2023 at 7:01 pm in reply to: Updates for Nicti theme, and how to increase site spped with Nocti theme #1404156

Rikard
Keymaster

Hey Nick,

We are not the authors of any of those themes.

Best regards,
Rikard

April 11, 2023 at 7:00 pm in reply to: Error message when navigating to home page #1404155

Rikard
Keymaster

Hey Jainanvanmeteren,

Thanks for the login details. Could you share server error logs with us please?

Best regards,
Rikard

April 11, 2023 at 6:58 pm in reply to: Warning: Undefined array key 8363 #1404153

Rikard
Keymaster

Hi,

Great, I’m glad that you found a solution for your problem. Please let us know if you should need any further help on the topic, or if we can close it.

Best regards,
Rikard

April 11, 2023 at 6:57 pm in reply to: Sections disappearing from page #1404151

Rikard
Keymaster

Hi,

Thanks for the update. I tried adding a Color Section at the bottom of your layout, but that seems to be saving as it should. Maybe the problem is in the content which you are trying to add? You could share it with us, so that we can try it out.

There is no content limit, and you can upload screenshots to a service like Dropbox, Google Drive, Snipboard or similar, then link to them here.

Best regards,
Rikard

April 11, 2023 at 6:50 pm in reply to: I cannot replay, because I cannot login #1404148

Rikard
Keymaster

Hey Korpa,

That emails is not registered on our support forum. Did you try registering with your purchase code?

Best regards,
Rikard

April 11, 2023 at 6:47 pm in reply to: Submenu Padding #1404147

Rikard
Keymaster

Hi,

Great, I’m glad that Ismael could help you out. Please let us know if you should need any further help on the topic, or if we can close it.

Best regards,
Rikard

April 11, 2023 at 6:47 pm in reply to: URGENT! Error in Contact form 7 #1404146

Rikard
Keymaster

Hi,

Thanks for the update. Please let us know if you should need any further help on the topic, or if we can close it.

Best regards,
Rikard

April 11, 2023 at 6:46 pm in reply to: Hiding sections #1404145

Rikard
Keymaster

Hey dreamreader,

You can do that under Advanced->Responsive in the element options. Check all the boxes if you want to hide it for all screen sizes.

Best regards,
Rikard

April 11, 2023 at 6:41 pm in reply to: Transparent logo not changing to regular when scrolling down. #1404143

Rikard
Keymaster

Hey egejec007,

Could you try updating the theme to the latest version (5.5) to see if that helps please? https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update. If not, then please post admin WordPress login details in private.

Best regards,
Rikard

April 11, 2023 at 6:40 pm in reply to: Advanced Layout Builder won´t work #1404141

Rikard
Keymaster

Hi,

I’m not a 100% about that to be honest with you, but if you select the option which works, then the layout builder will stay active once you have selected it and saved the page, right? I think that would be your best option to be honest with you. If you need further clarification, then I can check this further with our developers.

Best regards,
Rikard

April 11, 2023 at 6:36 pm in reply to: My website not working PHP 8.0 and 8.1 not support Enfold theme #1404140

Rikard
Keymaster

Hey Ravinder Kumar,

Could you try updating the theme to the latest version (5.5) to see if that helps please? https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update.

Best regards,
Rikard

April 11, 2023 at 6:35 pm in reply to: Home Page Options (Splash page) #1404139

Rikard
Keymaster

Hi,

Thanks for helping out @guenni007 :-)

Best regards,
Rikard

April 11, 2023 at 6:34 pm in reply to: website is showing a blank screen #1404138

Rikard
Keymaster

Hi,

You can’t update automatically from Themeforest as far as I’m aware, so you will have to update manually via the WordPress backend. Anyway, I’m glad to hear that the update solved your problem. Please let us know if you should need any further help on the topic, or if we can close it.

Best regards,
Rikard

April 11, 2023 at 6:33 pm in reply to: Got error 'PHP message: PHP Fatal error #1404136

Rikard
Keymaster

Hey Philipp,

I replied to your other thread just now, please continue there.

Best regards,
Rikard

April 11, 2023 at 6:32 pm in reply to: AH01071: Got error ‘PHP message: PHP Fatal error #1404135

Rikard
Keymaster

Hey celevra,

Thanks for the login details. Could you try updating the theme to the latest version (5.5) to see if that helps please? https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update.

If updates are not coming through on the backend, then please try using this plugin instead: https://envato.com/market-plugin/

Best regards,
Rikard

April 11, 2023 at 6:24 pm in reply to: WPML Translation of Galleries does not work #1404134

Rikard
Keymaster

Hi,

Thanks for sharing, it’s much appreciated :-)

I’ll close this thread for now then, please open a new thread if you should have any further questions or problems.

Best regards,
Rikard

April 11, 2023 at 6:21 pm in reply to: Reply to #1403858 / #1403815 #1404131

Rikard
Keymaster

Hey Kerstin,

I can’t see the sub menu on your actual site, please add it so that we can check why the CSS is not applying. Also, what is in your screenshot is not breadcrumbs, it’s a sub menu.

Best regards,
Rikard

April 11, 2023 at 6:19 pm in reply to: Page Updating Failed Within Editor #1404130

Rikard
Keymaster

Hi,

Thanks for that. Do you have a sure way of reproducing this problem? Also please share server error logs with us.

Best regards,
Rikard

April 11, 2023 at 6:15 pm in reply to: problems with enfold update #1404129

Rikard
Keymaster

Hey rixi,

Should it look exactly like your staging site? If not, then please post screenshots higlighting the problems. Also post admin WordPress login details in private, otherwise we can’t check anything on your installation.

Best regards,
Rikard

April 10, 2023 at 1:21 pm in reply to: Page Updating Failed Within Editor #1404032

Rikard
Keymaster

Hey Jay,

Please post admin WordPress login details in private, and let us know how to reproduce the problem.

Best regards,
Rikard

April 10, 2023 at 1:20 pm in reply to: Fatal error #1404031

Rikard
Keymaster

Hi,

Thanks for the update. Please let us know if you should need any further help on the topic, or if we can close it.

Best regards,
Rikard

April 10, 2023 at 1:18 pm in reply to: Problems Creating Personal Token for Enfold / no addional rights #1404029

Rikard
Keymaster

Hey wollweber-bsm,

Please double check your token rights settings: https://kriesi.at/documentation/enfold/theme-registration/#toggle-id-5.

Best regards,
Rikard

April 10, 2023 at 1:15 pm in reply to: Check licence #1404028

Rikard
Keymaster

Hey John,

You can always download the theme files from your Themeforest account. If you don’t have access to that, or can’t get it, then you might have to purchase a new license.

Best regards,
Rikard

April 9, 2023 at 11:32 am in reply to: white box over burger menu #1403936
Rikard
Keymaster
Hey rixi,

This CSS is causing that to happen:
```
.av-main-nav > li > a {
  background-color: #ffffff !important;
}
```
Maybe it’s added in your Quick CSS box?

Best regards,
Rikard
April 9, 2023 at 11:27 am in reply to: Cannot load demo content #1403935

Rikard
Keymaster

Hi,

Thanks for the update. Please let us know if you should need any further help on the topic, or if we can close it.

Best regards,
Rikard
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Posts

Viewing 30 posts - 8,881 through 8,910 (of 93,420 total)

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