Page 296 – Support | Kriesi.at – Premium WordPress Themes

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April 27, 2023 at 11:16 am in reply to: Footer is missing since update #1405810

Rikard
Keymaster

Hi,

Great, I’m glad that you got it working. Please let us know if you should need any further help on the topic, or if we can close it.

Best regards,
Rikard

April 27, 2023 at 11:15 am in reply to: Wrong display on wp-admin page #1405809

Rikard
Keymaster

Hi,

Great, I’m glad to hear that it’s working as it should again. Please let us know if you should need any further help on the topic, or if we can close it.

Best regards,
Rikard

April 27, 2023 at 11:12 am in reply to: The video won't load #1405807

Rikard
Keymaster

Hi,

You are still using the wrong URL format, please see private. Please read my first post in this thread again.

From the Video element instructions:

Working examples, in case you want to use an external service:

https://www.youtube.com/watch?v=G0k3kHtyoqc

Best regards,
Rikard

April 27, 2023 at 11:07 am in reply to: Need to add header info #1405806
Rikard
Keymaster
Hi,

You can download a child theme here: https://kriesi.at/support/topic/download-enfold-child-theme/. Then you can add this code to functions.php:
```
function virtualbis_add_fb_domain_verification(){
?>
Your code goes here
<?php
}
add_action('wp_head', 'virtualbis_add_fb_domain_verification');
```
Best regards,
Rikard
April 26, 2023 at 7:39 pm in reply to: Footer is missing since update #1405743

Rikard
Keymaster

Hey monolith-collectiv,

Are you overriding footer.php and/or header.php in your child theme? If so, then please replace those files with the parent theme files, then add your customisations back in after that.

Best regards,
Rikard

April 26, 2023 at 7:37 pm in reply to: The video won't load #1405741

Rikard
Keymaster

Hi,

The video on the page you linked to still looks to be using an iframe on my end, could you post a link to where we can see the actual problem?

Best regards,
Rikard

April 26, 2023 at 7:33 pm in reply to: Layout template #1405740

Rikard
Keymaster

Hey maryenvato,

You can add the content in question to a new page, then use the Page Content element in order to show it on your posts.

Best regards,
Rikard

April 26, 2023 at 7:31 pm in reply to: missed up site after installed SSL #1405739

Rikard
Keymaster

Hi,

Please send us a temporary WordPress admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.

Best regards,
Rikard

April 26, 2023 at 7:25 pm in reply to: boxed layout but using content 1/1 full size #1405737

Rikard
Keymaster

Hi,

I’m not sure I fully understand the problem you are having, could you post a link to where we can see it please?

Best regards,
Rikard

April 26, 2023 at 7:23 pm in reply to: Mobile menu – Font size and colour #1405736
Rikard
Keymaster
Hey Alan,

Please try the following in Quick CSS under Enfold->General Styling:
```
.html_av-overlay-side #top #wrap_all .av-burger-overlay-scroll #av-burger-menu-ul a {
  color: red;
  font-size: 16px;
}
```
Best regards,
Rikard
April 26, 2023 at 7:18 pm in reply to: horizontal gallery caption #1405735

Rikard
Keymaster

Hi,

Great, I’m glad that you found a solution. Please let us know if you should need any further help on the topic, or if we can close it.

Best regards,
Rikard

April 26, 2023 at 4:23 pm in reply to: “edit page (advanced layout builder)” remains blank in safari (13.12) on iMac #1405715

Rikard
Keymaster

Hi,

I can’t really recommend anything unfortunately, I’m not an expert in this field. I personally would try to get the latest possible version. If that is Big Sur, then I would go for that.

Best regards,
Rikard

April 26, 2023 at 4:22 pm in reply to: The video won't load #1405714

Rikard
Keymaster

Hey Lubos Hart,

Please try to use the URL format in private instead.

Best regards,
Rikard

April 26, 2023 at 1:21 pm in reply to: Farbschema wird nicht korrekt gespeichert #1405699

Rikard
Keymaster

Hi,

You can’t add your own unfortunately, but you can import and export theme settings under Enfold->Import/Export.

Best regards,
Rikard

April 26, 2023 at 1:19 pm in reply to: Enfold seems stuck at version 4.8.6 and won’t update #1405698

Rikard
Keymaster

Hi,

Thanks for the update. We can’t check tokens for you unfortunately, as those are handled by Themeforst. Maybe it would be better if you reached out directly to their support instead?

Best regards,
Rikard

April 25, 2023 at 7:17 pm in reply to: Enfold seems stuck at version 4.8.6 and won’t update #1405583

Rikard
Keymaster

Hey MadRhino,

Please try to install and configure this plugin, to see if that works better: https://envato.com/market-plugin/

Best regards,
Rikard

April 25, 2023 at 7:16 pm in reply to: Theme free version #1405582

Rikard
Keymaster

Hey Alexander,

Thanks for reaching out to us. There are no free versions of Enfold unfortunately. If you only need a basic site and free theme, then I would suggest that you have a look at the WordPress theme repository: https://wordpress.org/themes/

Best regards,
Rikard

April 25, 2023 at 7:14 pm in reply to: Avia Layout Builder Spinning #1405581

Rikard
Keymaster

Hi,

Thanks, that is helpful for sure! :-)

Best regards,
Rikard

April 25, 2023 at 7:13 pm in reply to: deven.nair@gmail.com #1405580

Rikard
Keymaster

Hey Dave,

Do you have access to the Themeforest account which was used to purchase your license? If you don’t, or if you can’t get access to it, then I would recommend that you purchase your own license here.

Once you have access to the theme files, then the update to 5.5 has to be done manually from the version you are running, please refer to my replies in this thread: https://kriesi.at/support/topic/enfold-4-5-theme-update-update-failed-download-failed-a-valid-url-was-not-pro/#post-1021541
You can either update manually via FTP: https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update, or use a plugin to upload the theme zip file: https://wordpress.org/plugins/update-theme-and-plugins-from-zip-file/
If that doesn’t work then please try to delete the whole theme folder, then replace it with the new version. Make sure that you have backups of the site before starting updating.
Also please read this after you have updated: https://kriesi.at/documentation/enfold/theme-registration/

Best regards,
Rikard

April 25, 2023 at 7:08 pm in reply to: Kann Enfold nicht updaten und auch das Envato-Market Plugin nicht installieren. #1405579

Rikard
Keymaster

Hi,

Great, I’m glad that you got it working. Please let us know if you should need any further help on the topic, or if we can close it.

Best regards,
Rikard

April 25, 2023 at 7:08 pm in reply to: ELEMENTS DISAPPEARING WHEN I UPDATE #1405578

Rikard
Keymaster

Hey M-Graphics24,

Please send us a temporary WordPress admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply. Also please point out the page in question.

Best regards,
Rikard

April 25, 2023 at 7:07 pm in reply to: Adding Script to Code Block does not work #1405577

Rikard
Keymaster

Hi,

Thanks for that. I had a look, but I can’t see why the content is added at the bottom of the page unfortunately. I see that the code is importing custom styling though, so I’m guessing that’s where it’s coming from. Maybe it would be better if you reached out the authors of the code instead? They should be in a better position to help you out with this problem.

Best regards,
Rikard

April 25, 2023 at 6:21 pm in reply to: horizontal gallery caption #1405572

Rikard
Keymaster

Hey OPTIMAL,

Could you post a link to where we can see the problem you are having please?

Best regards,
Rikard

April 25, 2023 at 6:19 pm in reply to: Chrome background images not showing #1405571

Rikard
Keymaster

Hey cktanju,

I can’t see any difference when comparing between Firefox and Chrome, could you post a screenshot highlighting the problem please?

Best regards,
Rikard

April 25, 2023 at 6:16 pm in reply to: WooCommerce Show Two Products side by side in Mobile view. #1405570

Rikard
Keymaster

Hi Harvinder,

The example site doesn’t seem to display products next to each other on mobile, could you post a screenshot highlighting what you would like to achieve please?

Best regards,
Rikard

April 25, 2023 at 6:12 pm in reply to: Theme Options / Colors Not Working #1405569

Rikard
Keymaster

Hey Ronald,

Thanks for the video. Please send us a temporary WordPress admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.

Best regards,
Rikard

April 25, 2023 at 6:10 pm in reply to: Iframe not working #1405568

Rikard
Keymaster

Hi,

Great, I’m glad that you got it working. Please let us know if you should need any further help on the topic, or if we can close it.

Best regards,
Rikard

April 25, 2023 at 6:09 pm in reply to: Featured image preview for custom post types – admin’s index listing #1405567

Rikard
Keymaster

Hi,

Great, I’m glad that you found a solution, and thanks for sharing :-)

Please let us know if you should need any further help on the topic, or if we can close it.

Best regards,
Rikard

April 25, 2023 at 6:08 pm in reply to: Cache plugin #1405566

Rikard
Keymaster

Hey donillo,

We don’t have a one stop solution unfortunately, as different plugins work differently on different servers and sites. I would suggest that you research the more populare plugins, then try the ones you like out on your actual site, to see if make any difference or not.

Best regards,
Rikard

April 25, 2023 at 3:40 pm in reply to: Kann Enfold nicht updaten und auch das Envato-Market Plugin nicht installieren. #1405540

Rikard
Keymaster

Hi,

Please make sure that you have given the correct permissions to your token: https://kriesi.at/documentation/enfold/theme-registration/#toggle-id-5

Best regards,
Rikard
Author

Posts

Viewing 30 posts - 8,851 through 8,880 (of 93,570 total)

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