Hi,
Someone installed enfold theme on my website couple of years ago. Now when I try to edit the page it is just loading and I cannot edit it. The question is, do I have to buy the latest version to edit my website? http://www.cloudpath com.au
Hey Dave,
Do you have access to the Themeforest account which was used to purchase your license? If you don’t, or if you can’t get access to it, then I would recommend that you purchase your own license here.
Once you have access to the theme files, then the update to 5.5 has to be done manually from the version you are running, please refer to my replies in this thread: https://kriesi.at/support/topic/enfold-4-5-theme-update-update-failed-download-failed-a-valid-url-was-not-pro/#post-1021541
You can either update manually via FTP: https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update, or use a plugin to upload the theme zip file: https://wordpress.org/plugins/update-theme-and-plugins-from-zip-file/
If that doesn’t work then please try to delete the whole theme folder, then replace it with the new version. Make sure that you have backups of the site before starting updating.
Also please read this after you have updated: https://kriesi.at/documentation/enfold/theme-registration/
Best regards,
Rikard