Forum Replies Created

Viewing 30 posts - 88,411 through 88,440 (of 93,193 total)
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  • in reply to: css, js, errors #468992

    Hi!

    Could you post the details in the Private Content section of your reply as well? Otherwise the other moderators cannot log in and have a look at it too.

    Regards,
    Rikard

    Hi!

    I guess that was expected and I don’t blame them, but the annoying thing here is that Enfold and WooCommerce play very well together otherwise, but we have already given you all the tricks we have to fix broken installation so I don’t really know what else to tell you other than trying to delete the theme and plugin and then reinstalling fresh from copies. Also keeping all plugins deactivated while doing so. I don’t know if you’re up for trying again? Otherwise I think your last option is starting from scratch.

    Best regards,
    Rikard

    Hi!

    Could you provide us with a link to the site in question so that we can take a closer look please? Please note that replying to your own thread will send it to the back of our support queue and you will have to wait longer for a reply.

    Best regards,
    Rikard

    in reply to: Image Icon Animation #468980

    Hi 11digitLabs!

    Could you provide us with a link to the site in question so that we can take a closer look please?

    Best regards,
    Rikard

    in reply to: menu bar #468976

    Hey!

    Create a new user under Users–>Add New. It doesn’t matter what username/password/email you set, all we need is the username and password, you can post the details here in the Private Content section of your reply.

    Regards,
    Rikard

    in reply to: Anchor Link to Content Slide #468795

    Hi dnbagwell!

    Could you provide us with a link to the site in question so that we can take a closer look please?

    Best regards,
    Rikard

    in reply to: iconlist shortcode attributes #468786

    Hey!

    Glad we could help :)

    Cheers!
    Rikard

    in reply to: ALB and the comment box #468780

    Hey!

    I added a comment and it’s showing up just fine though I think you have to review your comments settings under Settings–>Discussion because it’s displaying that comments are closed.

    Best regards,
    Rikard

    in reply to: Menu translating issues #468777

    Hey jihadmunther!

    Could you please provide us with a temporary admin login so that we can take a closer look? You can post the details in the Private Content section of your reply.

    Cheers!
    Rikard

    Hi!

    No problemo, glad we could help :)

    Best regards,
    Rikard

    in reply to: Video popup opening on different pages #468773

    Hey!

    You should be safe doing what Elliot wrote but please always back up before updating anything really, things can go wrong and if you have a backup you can restore it to the previous state. If you don’t want to delete/update then please try to overwrite the theme files with a fresh copy from your Themeforest account via FTP: http://kriesi.at/documentation/enfold/updating-your-theme-files/

    Cheers!
    Rikard

    in reply to: Mobile responsive not working #468768

    Hi!

    I’m not sure what’s going on with that form, could you send us a temporary admin login so that we can have a closer look please? You can post the details here in the Private Content section of your reply.

    Best regards,
    Rikard

    in reply to: How to disable lightbox hover effect #468760

    Hey Milan!

    You can disable the image overlay by adding this to Quick CSS:

    .image-overlay {
     visibility: hidden;
     }

    Best regards,
    Rikard

    in reply to: Grid row height #468756

    Hi!

    Glad we could help :)

    Best regards,
    Rikard

    Hey!

    Glad we could help :)

    Regards,
    Rikard

    in reply to: [3.1] Rotating Title Styling #468747

    Hi,

    I’ve never seen the issue before but it seems to be a bug since I’m getting the same results as you do on my local installation. I’ve reported the issue to Kriesi and it will hopefully be fixed as soon as possible. Luckily the pixel setting is working so please use that feature until the issue gets fixed.

    Best regards,
    Rikard

    in reply to: Filter option below my products on Mobile device #468735

    Hi theroyds!

    I’m not sure I understand what you are trying to change, could you provide us with a screenshot highlighting your intentions please?

    Cheers!
    Rikard

    in reply to: shrinking header vs menu #468733

    Hi Annelies,

    I get the same result on the product page you linked to as I do on the front page, could you try to empty your browser cache and reload a few times to see if that helps?

    Cheers!
    Rikard

    in reply to: Problem import dummy image #468732

    Hi Fabrizio,

    Thanks for the info but I can’t reproduce the error on my local installation running WP 4.2.2 and Enfold 3.2.3, I just imported the demo and everything, including images, gets imported as expected. I’m not sure I understood what version you are running when getting this problem but if it’s 3.2.3 there’s probably something going wrong on your local environment, maybe write permission to the wp-content folder for example?

    Best regards,
    Rikard

    in reply to: problems with page builder #468729

    Hey lizardking1969!

    Emptying your browser cache and restarting or just refreshing the page should fix that. If not, then please provide us with a temporary admin login so that we can have a closer look. You can post the details in the private content section of your reply.

    Regards,
    Rikard

    in reply to: css does not work anymore #468727

    Hi,

    Sorry but I still can’t see it, could you send us a temporary admin login so that we can have a closer look please? You can post the details in the Private Content sections of your reply.

    Cheers!
    Rikard

    in reply to: Theme broke after activation #468724

    Hi,

    Since you have replied to your own thread multiple times it has been sent to the back of our queue, we respond to request on a first come first serve basis. We’ll be happy to help you out installing the theme if you still should need help. There is nothing wrong with the theme if installed properly and works for thousands of customers around the world.

    Regards,
    Rikard

    in reply to: menu hover #468723

    Hi keifygeorge!

    You can change the look of your menu items for both normal and hover state under Enfold–>Advanced Styling.

    Cheers!
    Rikard

    in reply to: Heading aligned with menu #468722

    Hey!

    Please try this instead:

    .page h1.av-special-heading-tag {
      padding-left: 14px !important;
    }

    Cheers!
    Rikard

    Hey Bill,

    Thanks a lot for the feedback, I read the thread about WPSSO as well and there seems to be an issue with it. Please let us know if you have any further information which might lead us to solving this or if you should need any further help on the issue. We’ll keep the thread open until you are confident that the problem is fixed or know what is causing it.

    Cheers!
    Rikard

    in reply to: Increase line spacing in slider #468719

    Hey!

    Please try the following in Quick CSS under Enfold–>General Styling:

    .page-id-734 .slideshow_align_caption h2 {
    line-height: 44px !important;
    }
    
    .page-id-734 .avia-caption-content p {
    line-height: 30px !important;
    }

    Cheers!
    Rikard

    Hi Bill!

    Please try the following in Quick CSS, it will remove the box on that particular page:

    .page-id-1060 .tabcontainer {
    display:none !important;
    }

    Best regards,
    Rikard

    Hey!

    Latest version is 3.2.3, could you try to update manually via FTP? http://kriesi.at/documentation/enfold/updating-your-theme-files/

    Best regards,
    Rikard

    in reply to: Sidebar colour #468716

    Hey Richard!

    I think that would be the expected behaviour since any section with a sidebar would not be full width, but please link to the page in question and we’ll have a look if there’s anything we can do.

    Best regards,
    Rikard

    in reply to: Remove 'portfolio' from sitemap #468707

    Hi Richard,

    I’m guessing you had generated sitemaps for tag and portfolio items but now you’ve chosen not to, correct? If the sitemaps existed you should see a result on the links you provided.

    Best regards,
    Rikard

Viewing 30 posts - 88,411 through 88,440 (of 93,193 total)