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Hi!
I can’t see what’s causing that, disabling plugins didn’t work like you stated earlier but something is obviously going wrong although I don’t think it’s caused by the theme. Could you try to overwrite your theme files with a fresh copy from Themeforest via FTP to see if that works? http://kriesi.at/documentation/enfold/updating-your-theme-files/. Also try to reinstall your Yoast plugins.
Regards,
RikardHi evabo!
The content expands the container which is as expected, if you don’t want the container to expand you would either need to limit the content or set a maximum height to the container like
max-height:100%;If you should need any more help the please send us a temporary admin login and we’ll have a closer look. You can post the details here in the Private Content section of your reply.
Cheers!
RikardJuly 9, 2015 at 4:50 am in reply to: Imported Shop Demo, said to add something for advanced editor – can’t create new #470606Hey!
I’m not sure what you mean but the ALB should work like you want it to, just drag and drop the element you want to display. You fill content up with items from the Content or Media Elements tab. Not sure if I can give you much more help than that, maybe you can send us a screenshot of what you are having problem with? You can find all the documentation for the theme here: http://kriesi.at/documentation/enfold/
Cheers!
RikardHey j_arendall!
I don’t think 36x36px is enough for those images, you probably need a larger size. I tried logging in to check your settings but the details didn’t work, could you check please?
Regards,
RikardHey!
I’m sure features like that will be added to the ALB for posts in the future, did you add the request already? If not, you can submit it here: https://kriesi.at/support/enfold-feature-requests/
Regards,
Rikard-
This reply was modified 10 years, 6 months ago by
Rikard.
Hi!
Are we allowed to disable plugins for testing and verification purposes?
Regards,
RikardHi,
Could you please provide us with a temporary admin login so that we can take a closer look? You can post the details in the Private Content section of your reply.
Regards,
RikardJuly 8, 2015 at 8:01 am in reply to: Certain sections don't scale responsively on Firefox and IE #470045Hey!
Thanks for understanding and we’re sorry about the trouble you’re having, let’s hope Envato will fix the issue as soon as possible.
Cheers!
RikardJuly 8, 2015 at 7:58 am in reply to: "Premature end of script headers" only on Enfold when open a backend .php page #470043Hey!
Not sure what could have been the cause of that but I’m glad it working as it should now. Please let us know if you should have any further problems.
Best regards,
RikardHey joshuati!
I’m not sure what you mean by that, the top bar with the demo selector dropdown menu maybe? A screenshot of what you are referring to would help us understand better.
Regards,
RikardHi!
It’s playing fine on my end, could you clear your browser cache and reload a few times to if that helps? Auto playback is disabled for mobile because of roaming rates etc. but you can set a fallback image for the section to show on mobile instead.
Best regards,
RikardHi Daniela!
I couldn’t see any images at all so I toggled the layer slider and not it seems to be displaying like it should, could you verify please?
Best regards,
RikardJuly 8, 2015 at 7:39 am in reply to: Can't edit Post Slider, Blog Posts, Magazine or anything related to "posts" #470035Hey!
Not sure why that happens, does it happen every time? If not then please try to flush your browser cache and reload a few times to see if it goes away.
Best regards,
RikardHey!
There might be a problem with downloads from Themeforest since they have been under a DDoS attack a few days ago. http://themeforest.net/forums/thread/ongoing-ddos-attacks-on-envato-market-ftp-file-upload-affected/184299 The latest version is uploaded but I’m not sure why you can’t download it. Could you try to contact Themeforest support about it please?
Regards,
RikardHey Magnus!
Could you please provide us with a temporary admin login so that we can take a closer look? You can post the details in the Private Content section of your reply.
Cheers!
RikardHi,
Could you please provide us with a temporary admin login so that we can take a closer look? You can post the details in the Private Content section of your reply.
Regards,
RikardHi!
As far as I can see you have the same animation there, the difference is that on the demo the icon list is vertical so the animation appears image by image, on your page they animate at the same time since they are horizontally aligned. Or maybe you are referring to the line connecting the icons? As far as I know that is only available with the vertical layout.
If you want more help or for us to take a closer look then please post a temporary admin login, you can post the details in the Private Content section of your reply.
Regards,
RikardHi!
I can’t see any padding at all around the images on the page now, I’m guessing you managed to work it out?
Please post the login details in each thread as it’s takes a lot of time for us to go through your previous ones to find login details.
Best regards,
RikardHey!
Thanks for understanding, this out of our hands and we can’t be held responsible for it although we are sorry for the problems it’s causing. We’ll just have to hope that Envato gets their problems sorted out as soon as possible.
Cheers!
RikardHi!
I can’t see anything wrong in the backend, but you are running an old version of the theme. Latest version is 3.2.2.
Best regards,
RikardJuly 8, 2015 at 5:04 am in reply to: Enfold Fullscreen Slider: Positioning Captions and "Next" buttons #470021Hi!
It very difficult helping you when we can’t inspect the issues your having, would you be able to upload the site somewhere so that we can have a look?
Regards,
RikardYou can upload images to for instance a public dropbox folder or imgur.com and then link to them here.
Use the masonry gallery. Settings: 4 images, perfect grid, no gap, don’t display image title and caption.
Hi!
I’m running Yoast SEO on several installations of Enfold without any problems, I think it’s most likely one of the others causing the issue. Could you try to disable all plugins except for Yoast to see if that is the case?
Best regards,
RikardHi Lars!
Unfortunately we can’t since the problem lies with Envato, they’ve been attacked a few days ago and they are now having problems with their servers.
http://themeforest.net/forums/thread/ongoing-ddos-attacks-on-envato-market-ftp-file-upload-affected/184299
https://wpenginestatus.com/themeforest-theme-502-errors/
https://kriesi.at/support/topic/very-slow-admin-back-end/Regards,
RikardHey Scott!
Could you please provide us with a temporary admin login so that we can take a closer look? You can post the details in the Private Content section of your reply.
Best regards,
RikardHey juanma2001!
It should animate like that by default, could you provide us with a link to the site in question so that we can take a closer look please?
Cheers!
Rikard -
This reply was modified 10 years, 6 months ago by
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