Page 2916 – Support | Kriesi.at – Premium WordPress Themes

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August 15, 2015 at 9:15 am in reply to: Homepage initially freezes on the ipad #488170

Rikard
Keymaster

Hi understandchristianity,

Could you please provide us with a temporary admin login so that we can take a closer look? You can post the details in the Private Content section of your reply.

Regards,
Rikard

August 15, 2015 at 9:11 am in reply to: Remove pagination on blog #488167
Rikard
Keymaster
Hi mikehartrich,

Please try the following in Quick CSS under Enfold–>General Styling:
```
.avia-post-prev, .avia-post-next {
  display:none !important;
}
```
Best regards,
Rikard
August 15, 2015 at 9:01 am in reply to: Update Installation #488163

Rikard
Keymaster

Hi,

Could you please provide us with a temporary admin login so that we can take a closer look? You can post the details in the Private Content section of your reply.

Regards,
Rikard

August 15, 2015 at 8:59 am in reply to: Facebook Widget stopped working. Now blank. #488162

Rikard
Keymaster

Hi,

What I’m seeing on my end using OSX 10.10.3 and latest version of Chrome: http://imgur.com/oMj0uFk

Best regards,
Rikard

August 15, 2015 at 8:52 am in reply to: Insecure call SSL HTTPS On Blog Posts #488160

Rikard
Keymaster

Hey,

Glad we could help :-)

Cheers!
Rikard

August 15, 2015 at 8:49 am in reply to: Enfold SSL and Images #488158

Rikard
Keymaster

Hi,

Thanks for letting us know and glad you got it fixed :-)

Best regards,
Rikard

August 15, 2015 at 8:13 am in reply to: W3C Validator theme errors #488154

Rikard
Keymaster

Hey,

If you remove the markup the theme won’t function as it should which I think would be very bad for SEO/usability, so I don’t think it’s a very good idea to do so. Have you received any notices from Google that it’s affecting your ranking or have you experienced any drop in rankings because of it?

Regards,
Rikard

August 15, 2015 at 8:09 am in reply to: blog posts don't show on blog page #488152

Rikard
Keymaster

Hi rdswestnet,

Could you please provide us with a temporary admin login so that we can take a closer look? You can post the details in the Private Content section of your reply.

Regards,
Rikard

August 15, 2015 at 8:00 am in reply to: Layerslider does'nt show in frontoffice (seem to work fine in backoffice) #488150

Rikard
Keymaster

Hi,

Great, glad you got it fixed :-)

Best regards,
Rikard

August 15, 2015 at 7:59 am in reply to: Blog content max-width default – 600px #488148

Rikard
Keymaster

Hey MindSpark,

Could you provide us with a link to the site in question so that we can take a closer look please?

Regards,
Rikard

August 15, 2015 at 7:57 am in reply to: masonry blog show title and excerpt below thumbnail #488147

Rikard
Keymaster

Hey Spiv,

Could you provide us with a link to the site in question so that we can take a closer look please?

Thanks,
Rikard

August 15, 2015 at 7:54 am in reply to: Customize blog #488146
Rikard
Keymaster
Hi,

Please try the following in Quick CSS under Enfold–>General Styling:
```
.entry-content {
    max-width: 100% !important;
}

#top .fullsize .template-blog .post-title, #top .fullsize .template-blog .post-meta-infos {
    text-align:left !important;
}
```
Best regards,
Rikard
August 15, 2015 at 7:09 am in reply to: sidebar font size #488138

Rikard
Keymaster

Hi,

Could you please provide us with a temporary admin login so that we can take a closer look? You can post the details in the Private Content section of your reply.

Regards,
Rikard

August 15, 2015 at 7:07 am in reply to: WPML Configured ==> page not found #488137

Rikard
Keymaster

Hey,

Could you please provide us with a temporary admin login so that we can take a closer look? You can post the details in the Private Content section of your reply. Also make sure that you are using the latest version of the theme, currently it’s 3.2.3.

Thanks,
Rikard

August 15, 2015 at 7:02 am in reply to: Unable to edit page after creating it; Builder Debug no help #488136

Rikard
Keymaster

Hi,

Ok, I see the problem now. Not sure what could be the cause but it’s most likely due to unclosed markup or the shortcode you are using. Could you try to recreate the columns but use as much of the Enfold elements instead of writing everything in a single text block? You could use the special header element for headers and text block for paragraphs for instance.

Best regards,
Rikard

August 15, 2015 at 6:52 am in reply to: Update Broke Editor? #488131

Rikard
Keymaster

Hi,

Glad you got it fixed :-)

Best regards,
Rikard

August 15, 2015 at 6:51 am in reply to: Enfold theme not working in Dashboard #488128

Rikard
Keymaster

Hi dezine09,

Could you try to overwrite the theme files with a fresh copy from your Themeforest account via FTP to see if that helps?
http://kriesi.at/documentation/enfold/updating-your-theme-files/

Regards,
Rikard

August 15, 2015 at 6:48 am in reply to: Remove "prettyPhoto" tags from woocommerce config to avoid conflicts #488127

Rikard
Keymaster

Hey José,

Thanks for sharing, much appreciated :-)

Regards,
Rikard

August 15, 2015 at 6:46 am in reply to: Easy Slider Text #488126

Rikard
Keymaster

Hi,

Could you please provide us with a temporary admin login so that we can take a closer look? You can post the details in the Private Content section of your reply. Please keep in mind that your thread will be sent to the back of our support queue if you reply to it.

Thanks,
Rikard

August 15, 2015 at 6:43 am in reply to: Quick css is not responding anymore #488125
Rikard
Keymaster
Hi,

You might have to use !important after you CSS statements, like this for example:
```
.example-class {
color:red !important;
}
```
Best regards,
Rikard
August 15, 2015 at 6:36 am in reply to: Slider Trouble after Moving to New Server #488122

Rikard
Keymaster

Hey,

It was most likely caching, glad you got it fixed :-)

Thanks,
Rikard

August 15, 2015 at 6:26 am in reply to: Farbiger Menu-Button mit direktem Link auf externe Seite #488121

Rikard
Keymaster

Hi jgrune,

You can add a custom link to your menu by selecting it in the left hand menu under Appearance–>Menus. Just paste your external link in the URL field.

Regards,
Rikard

August 15, 2015 at 6:21 am in reply to: Startup demo header image #488120

Rikard
Keymaster

Hi,

I think it will be very difficult for us to find out what wrong if we can’t inspect the page itself unfortunately. Is it only on a local server or on a live server but in production mode? If it’s on a live server then please provide us with a temporary login so that we can have a closer look. You can post the details in the Private Content section of your reply.

Regards,
Rikard

August 15, 2015 at 5:45 am in reply to: one page design menu on smart phone #488119

Rikard
Keymaster

Hi,

Sorry, my bad, but thanks for the details anyway. I’m a bit baffled by this to be honest, I’ve never seen it before and I see no reason why it should be happening, I’ll ask the rest of the team to have a look as well. The only thing I can think of is that a file has gone corrupt somewhere so if you could try to overwrite all theme files via FTP with a fresh copy from your Themeforest account? http://kriesi.at/documentation/enfold/updating-your-theme-files/

Thanks,
Rikard

August 15, 2015 at 5:28 am in reply to: Mobile layout problem #488115

Rikard
Keymaster

Hi,

I tried logging in at the address in private but I get a 500 internal server error, what is the URL for logging in to the backend?

Regards,
Rikard

August 15, 2015 at 5:12 am in reply to: Uploding images layout fix #488107

Rikard
Keymaster

Hi,

Thanks for the link, I think we will have to take a look at the backend as well. Could you send us an admin login please? You can post the details in the Private Content section of your reply.

Regards,
Rikard

August 15, 2015 at 5:10 am in reply to: Table in an Akkordeon #488105

Rikard
Keymaster

Hi,

Could you provide us with a link to the site in question so that we can take a closer look please? We need to inspect the element in question in order to give you the correct CSS.

Best regards,
Rikard

August 15, 2015 at 5:08 am in reply to: serious problemo in post order! post not showing up, or arrows missing #488103

Rikard
Keymaster

Hi,

Great, please let us know if you should need any more help on the topic.

Thanks,
Rikard

August 14, 2015 at 10:43 am in reply to: Homepage content is missing #487641

Rikard
Keymaster

Hi,

Not sure what’s going on there, could you try to overwrite the theme files with a fresh copy from your Themeforest account via FTP to see if that helps? http://kriesi.at/documentation/enfold/updating-your-theme-files/

Regards,
Rikard

August 14, 2015 at 10:36 am in reply to: Vimeo Video in Colour Section not playing and side navigation styling #487638
Rikard
Keymaster
Hi,

Please try the following in Quick CSS under Enfold–>General Styling:
```
.html_header_sidebar .logo img {
  width: auto !important;
}

#search-2, #recent-comments-2, #archives-2, #categories-2, #meta-2 {
  display:none !important;
}

.html_header_sidebar #header .av-main-nav > li > a {
  border-bottom-width: 0px !important;
}
```
Thanks,
Rikard
Author

Posts

Viewing 30 posts - 87,451 through 87,480 (of 93,507 total)

← 1 2 3 … 2,915 2,916 2,917 … 3,115 3,116 3,117 →