August 10, 2015 at 10:46 pm #485625
Facebook Widget stopped working on all sites using your theme. The space is now blank. Settings – such as width and Display Border – were changed to see it that fixed it, but nothing helped. There is nothing else that can be tweaked within the widget. Whether the widget is in the sidebar or the footer, it just shows blank now. Please advise.August 11, 2015 at 3:29 pm #485994
you are using Super Cache Plugin. Go into plugin’s setting and switch off caching. Afterwards deactivate this and all other plugins to check if one is causing this issue. Clear browser cache and hard refresh a few times.
AndyAugust 12, 2015 at 8:36 pm #486775
The widget displays properly on PC browsers, but recently fails on Mac browsers – across all of our websites using Enfold. Other plugs likely aren’t causing your widget to fail only on Mac browsers?August 12, 2015 at 9:52 pm #486802August 14, 2015 at 12:28 pm #487714
can you show us what you see please? use screenshots (imgur.com, dropbox). I cannot find any issue on your website. On Chrome and Firefox it seems to be the same for me. I am using Mac as well.
AndyAugust 14, 2015 at 2:49 pm #487780
Sorry, I must have made a typo.
Mac Firefox, Safari and Opera are fine.
Mac Chrome is not. Attached is a Chrome screen shot.August 14, 2015 at 6:22 pm #487874
I see exactly the same on Chrome, Opera, Firefox and Safari. Everywhere it looks like on your screenshot.
AndyAugust 14, 2015 at 7:01 pm #487895
The screen shot shows that Facebook widget is empty. There should be graphics under the text “Facebook”.August 14, 2015 at 8:21 pm #487935
I know what’s on your screenshot and as I said: in Chrome, Opera, Firefox and Safari it looks exactly like on your screenshot. Please clear browser cache and hard refresh a few times.
AndyAugust 14, 2015 at 11:06 pm #488048August 15, 2015 at 8:59 am #488162
What I’m seeing on my end using OSX 10.10.3 and latest version of Chrome: http://imgur.com/oMj0uFk
RikardAugust 27, 2015 at 4:56 pm #494325
Here is another of my websites that is now missing the Facebook data. I tested by going to the FB link that is entered in the FB widget, and it loads the correct page, but a message appears “Please log in to continue.” Perhaps FB changes are the root problem? How can this be resolved so that the FB accounts shows on the website?August 27, 2015 at 8:33 pm #494435
I don’t know what you mean, because I don’t see any “Please log in to continue”. Can you show us screenshots to make things clear? you can use imgur or dropbox. However, we have no control over FB behavior, so you would need to ask FB support about it.
AndyAugust 27, 2015 at 10:55 pm #494543
“Please log in to continue” appears when visiting any Facebook page without being logged in. Actually FB likely isn’t be the problem, since the FB content appears in some browsers, but not in others.
I’ve previously provide screen shots, please see my previous messages.
Mac Safari and Opera are fine.
Mac Chrome, and usually Firefox (one day is was fine, but now it’s not again), are not.August 28, 2015 at 10:12 am #494717February 10, 2016 at 10:36 pm #581356February 12, 2016 at 4:45 am #581995January 8, 2019 at 4:39 pm #1051435
Hello, I have the same problem: https://audio.raien.cl/
I can’t see facebook widget on footer column 3January 9, 2019 at 5:24 pm #1051937
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