Hi,

Here’s what I’m seeing on my end: http://imgur.com/ar1oqEp. Looks to be loading fine except the slider or image you have there at the top. You are most likely getting cached results due to your caching plugins, please try to delete the cache and disable the plugin to see if that helps.

Best regards,
Rikard

Hi Noy,

Try activating debug mode: http://kriesi.at/documentation/enfold/enable-advanced-layout-builder-debug/ in order to display shortcode. You can then design your elements in a page and then copy the shortcode to a text widget in your footer.

Regards,
Rikard

Hi,

Great, glad you got it fixed :-)

Best regards,
Rikard

Hey David,

I can see the problem, could you please provide us with a temporary admin login so that we can take a closer look? You can post the details in the Private Content section of your reply. Please make sure that you are running the latest version of the theme (3.3.2)

Regards,
Rikard

Hi,

Could you please provide us with a temporary admin login so that we can take a closer look? You can post the details in the Private Content section of your reply.

Regards,
Rikard

Hi Espen,

Could you please provide us with a temporary admin login so that we can take a closer look? You can post the details in the Private Content section of your reply.

Regards,
Rikard

Hi,

Please try the following instead:

.home .slide-3 .avia-caption-content.av_inherit_color, .home .slide-4 .avia-caption-content.av_inherit_color, .home .slide-5 .avia-caption-content.av_inherit_color {
position: relative;
top: 15px;
}

Best regards,
Rikard

Hi,

The automatic updates fail sometimes so you might have to do it manually, download the theme from your Themeforest account and then upload the theme via FTP: http://kriesi.at/documentation/enfold/updating-your-theme-files/

Best regards,
Rikard

Hi,

I know it might seem strange but the answer is yes, we don’t store any information about customers sites other than what is written in the threads. If we don’t have details in the threads then we have to back to see what threads you have started and look through them to find login information, that takes a lot of time if every moderator has to do that every time when looking into your problem. A lot of the people on the forum are developers/configurators as well which means they are asking questions about different installs most of the time. So please try to include admin access each time you open a new thread, asking for details slows down the process as well.

Regards,
Rikard

Hi,

The current solution you have now will not work, I think you have to rethink what you have done so far. For instance, the line going across the page could be done with html/css instead of an image, but you will probably have to do a customisation or two to the header. You can then place the logo in an absolute position, but you will most likely need different solutions for smaller screens as well. You might want to consider hiring a freelancer if you have to implement the current design, or maybe rethink it to make it more compatible with the theme defaults.

Thanks,
Rikard

Hi,

Could you try using the !important statement to see if that helps maybe?

#top .product div.images img {
margin: 20px !important;
}

Best regards,
Rikard

Hi,

I’m not sure why but it seems your page is not publicly visible? Going to (link in private) gives me an error message reading “Sorry, this content isn’t available at the moment” on Facebook.

Regards,
Rikard

Hi,

I’m sure it will, please get back to us if you should have any more problem on the topic.

Regards,
Rikard

Hey Attila,

I’m pretty sure this CSS you have added has something to do with it:

@media only screen and (min-width: 1200px) {
strong.logo {
    left: -430px;
}
}

strong.logo {
    width: 1900px;
    top: -80px !important;
    position: relative;
}

Try using 100% for the logo width instead.

Regards,
Rikard

Hey georgesociel,

Could you provide us with a link to the site in question so that we can take a closer look please?

Best regards,
Rikard