Page 2853 – Support | Kriesi.at – Premium WordPress Themes

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October 9, 2015 at 9:18 am in reply to: Layerslider is hidden on ipad (portrait) #516248

Rikard
Keymaster

Hi,

Thanks for the details but there seems to be a password prompt (.htaccess) before coming to the login page. Could you post details for that as well please?

Thanks,
Rikard

October 9, 2015 at 9:16 am in reply to: Portfolio Grid – Increasing Size of Sorting Menu Text #516244

Rikard
Keymaster

Hi,

Did you check the Order by option in the element options?

Best regards,
Rikard

October 9, 2015 at 9:11 am in reply to: change background color text area #516241

Rikard
Keymaster

Hi richardweisskopf,

Could you provide us with a link to the site in question so that we can take a closer look please? Please specify exactly what you would like to change and where as well.

Regards,
Rikard

October 9, 2015 at 9:08 am in reply to: Issue with easy slider title background #516239
Rikard
Keymaster
Hey,

Try this instead:
```
p.avia-caption-title {
    background-color: transparent;
}
```
Regards,
Rikard
October 9, 2015 at 9:08 am in reply to: All dynamic elements disappeared #516238

Rikard
Keymaster

Hi,

You are getting some JavaScript errors on the page, you said you tried deactivating all plugins so I would suggest you try to overwrite all theme files with a fresh copy from your Themeforest account via FTP: http://kriesi.at/documentation/enfold/updating-your-theme-files/

Best regards,
Rikard

October 9, 2015 at 8:58 am in reply to: How to change the standard Bullet Points to a custom .PNG image? #516233

Rikard
Keymaster

Hi @CelebrationEvents,

I got a 403 error when visiting your link, could you check please?

Best regards,
Rikard

October 9, 2015 at 8:57 am in reply to: Gallery slideshow with thumbnails to auto move images on large image #516232

Rikard
Keymaster

Hey airlines1,

Not sure what you mean by that, could you provide us with a link to the site in question so that we can take a closer look please?

Best regards,
Rikard

October 9, 2015 at 8:52 am in reply to: Contact page disappearing #516225
Rikard
Keymaster
Hey keyannam10,

I edited the Special Header on the top of your page and it saved fine and nothing disappeared. Could you try to explain a bit further please? If you are having problems with a specific element then you could try to delete and recreate it to see if that helps.

Regards,
Rikard
- This reply was modified 10 years, 5 months ago by Rikard.
October 9, 2015 at 8:46 am in reply to: reducing column width #516222

Rikard
Keymaster

Hi David57,

Could you provide us with a link to the site in question so that we can take a closer look please?

Thanks,
Rikard

October 9, 2015 at 8:44 am in reply to: Mansonry Gallery doesnt work right… #516220

Rikard
Keymaster

Hey,

Great, glad you got it working :-)

Best regards,
Rikard

October 9, 2015 at 8:41 am in reply to: Displaying CPT's in Blog Posts-element without having to select category #516216

Rikard
Keymaster

Hi,

I think it’s easier to look at a live installation, please let us know when you have moved the site online.

Best regards,
Rikard

October 9, 2015 at 8:38 am in reply to: Featured Image Appearing in Blog – Not Appearing on Linked or Facebook Posts #516214

Rikard
Keymaster

Hi,

I’m not too familiar with that plugin but looking at one your posts it looks like it doesn’t have an option for setting images. Could you link to one of the posts you are having problems with so that we can check if we get the same results as you please?

Best regards,
Rikard

October 9, 2015 at 8:30 am in reply to: American flag icon #516213

Rikard
Keymaster

Hi Mips,

Glad you found a solution :-) Please let us know if you should need any more help on the topic.

Regards,
Rikard

October 9, 2015 at 8:27 am in reply to: Long text won't wrap in table #516212

Rikard
Keymaster

Hi,

Could you please provide us with a temporary admin login so that we can take a closer look? You can post the details in the Private Content section of your reply.

Best regards,
Rikard

October 9, 2015 at 8:26 am in reply to: dynamic anchor issue with active menu indicator and scroll on pageload #516211

Rikard
Keymaster

Hey rcdillon,

I’m not sure what slider you are using there but I don’t think it was bundled with the theme, correct? You might want to check with the plugin authors first about this. We’d be happy to have a look though if you could send us a temporary admin login in the Private Content section of your reply. Please keep in mind though that third party plugins are not covered by our support.

Best regards,
Rikard

October 9, 2015 at 8:21 am in reply to: Unstick topbar -not working #516207

Rikard
Keymaster

Hey Jimmy,

I get an error message from WordFence when trying to access your, do you have any country restrictions active? The moderators are located all over the world so it might be a good idea to lift the access ban until we have finished helping you out.

Best regards,
Rikard

October 9, 2015 at 8:18 am in reply to: Social Media and menu icons appearing as blocks #516206

Rikard
Keymaster

Hi,

They are displaying fine on my end, did you manage to get it fixed? If you are still not seeing them then please try to hard refresh the page or clear your browser cache and reload a few times.

Best regards,
Rikard

October 9, 2015 at 8:11 am in reply to: Align partners logo on one row on mobile #516205
Rikard
Keymaster
Hi,

Please try the following in Quick CSS under Enfold–>General Styling:
```
@media only screen and (min-width: 480px) {
.home .av_one_fourth {
    width: 25% !important;
}
}
```
Best regards,
Rikard
October 9, 2015 at 8:05 am in reply to: Mobile menu spacing issues on home page only #516204

Rikard
Keymaster

Hey,

Great, glad you found the culprit :-)

Best regards,
Rikard

October 9, 2015 at 7:59 am in reply to: Enfold bug laying out text content vs other elements in full-width mode #516200

Rikard
Keymaster

Hi,

Could you please provide us with a temporary admin login so that we can take a closer look? You can post the details in the Private Content section of your reply.

Regards,
Rikard

October 9, 2015 at 7:58 am in reply to: Installing: Import dummy data did not work? #516198

Rikard
Keymaster

Hi,

Thanks for the details but it’s not letting me in unfortunately, could you check please?

Best regards,
Rikard

October 9, 2015 at 7:52 am in reply to: Grid layout homepage #516196

Rikard
Keymaster

Hey,

I’m not sure what you mean by stretched to fit into the block? Could you try to clarify that a bit please, a screenshot highlighting it would likely bring more clarity for us. I just checked your site and it looks good on my end, but I don’t know what you have in mind.

Regards,
Rikard

October 9, 2015 at 7:47 am in reply to: Accordion Slider Full Width #516193

Rikard
Keymaster

Hey Viuliloush,

Could you provide us with a link to the site in question so that we can take a closer look please?

Thanks,
Rikard

October 9, 2015 at 7:40 am in reply to: Looking to create a slider with custom ID Attributes #516190

Rikard
Keymaster

Hi Jeff,

Ok I think you understand what you mean, it’s possible to do that but it would require some customisations. If you select to show the dot controls you will get the same behaviour, but you will need to customise the dots into a menu which I think is out of scope for theme support unfortunately. We can help you out with pointers though if you want to give it go yourself. Otherwise you might want to consider hiring a freelancer to get it done for you.

Best regards,
Rikard

October 9, 2015 at 7:35 am in reply to: Images breaking all over site overnight?! #516188

Rikard
Keymaster

Hi,

I can’t see any images not loading on your site, maybe it was something temporary? Please try to clear your browser cache and reload a few times to see if that helps.

Thanks,
Rikard

October 9, 2015 at 6:39 am in reply to: Pages have different width #516176

Rikard
Keymaster

Hi Daniela,

I’m sorry but I’m still getting the password prompt when going to the WordPress login page: http://imgur.com/CXLAl2W

Regards,
Rikard

October 9, 2015 at 6:32 am in reply to: Custom Font Not Working #516171
Rikard
Keymaster
Hi,

Please try the following instead:
```
h1, h2, h3, h4, h5, h6, p, #footer, #socket { 
font-family: 'caviar_dreamsregular',Delicious, sans-serif !important; 
}
```
Regards,
Rikard
- This reply was modified 10 years, 5 months ago by Rikard.
October 9, 2015 at 6:30 am in reply to: Fullwith button not working on mobile device #516170

Rikard
Keymaster

Hi,

I don’t have an Android device myself but I’ve asked the rest of the team to take a look, please wait for their replies.

Thanks,
Rikard

October 9, 2015 at 6:28 am in reply to: Since update to newest Enfold Theme version Fatal Error #516168

Rikard
Keymaster

Hi Chris,

Login is working now, thanks. On what page are you trying to use the Full Width Slider?

Best regards,
Rikard

October 9, 2015 at 6:17 am in reply to: Help with my design #516163
Rikard
Keymaster
Hi,

Try the following CSS in Quick CSS:

1.
```
#header_main_alternate {
background-color:#296750 !important;
}
```
2.
```
.page-id-47 .form_element .button {
font-family: arial, verdana !important; 
}
```
3.
```
.sidebar #nav_menu-2 {
font-size:16px !important;
}
```
Thanks,
Rikard
Author

Posts

Viewing 30 posts - 85,561 through 85,590 (of 93,517 total)

← 1 2 3 … 2,852 2,853 2,854 … 3,116 3,117 3,118 →