Hi,

Thanks for the input @bluecafe, much appreciated :-)

@CiniZ, could you check your image sizes to see if you can make them a bit smaller maybe? 1MB is a lot for an image and if bluecafe is correct about an image being 52MB it’s no wonder you are having problems.

Best regards,
Rikard

Hi,

Ok I understand, could you please provide us with a temporary admin login so that we can take a closer look? You can post the details in the Private Content section of your reply.

Regards,
Rikard

Hi,

You have this in the description:

</a><script data-cfhash='f9e31' type="text/javascript">
/* <![CDATA[ */!function(){try{var t="currentScript"in document?document.currentScript:function(){for(var t=document.getElementsByTagName("script"),e=t.length;e--;)if(t[e].getAttribute("data-cfhash"))return t[e]}();if(t&&t.previousSibling){var e,r,n,i,c=t.previousSibling,a=c.getAttribute("data-cfemail");if(a){for(e="",r=parseInt(a.substr(0,2),16),n=2;a.length-n;n+=2)i=parseInt(a.substr(n,2),16)^r,e+=String.fromCharCode(i);e=document.createTextNode(e),c.parentNode.replaceChild(e,c)}t.parentNode.removeChild(t);}}catch(u){}}()/* ]]> */</script>' link_target='' icon_select='no' icon='ue800' font='entypo-fontello' custom_font='#ffffff' color='theme-color' custom_bg='#444444' color_hover='theme-color-subtle' custom_bg_hover='#444444']

It looks like a mix of html, javascript and shortcode. What’s the purpose of it?

Thanks,
Rikard

Hi,

You need to use the text version of the editor when pasting that, open the text block and click Text in the top right hand corner of the editor and paste it again.

Best regards,
Rikard

Hi,

Thanks but we will need to see your site to get it right there :-)

Best regards,
Rikard

Hi Jordan,

I’m not sure how you did that but could you try using a Color Section with a background instead? If you give it a unique ID in the element options as well we can give you some custom CSS to hide the image on mobile. Please send us a temporary admin login as well so that we can have a closer look if needed. You can post the details in the Private Content section of your reply.

Best regards,
Rikard

Hi,

Thanks for the login, I checked your blog page but the images there look fine on my end. Could you post a screenshot highlighting the problem please? You can upload to for instance imgur.com and then link to the images here.

Regards,
Rikard

Hi 2wmedia,

Please try to use & l t ; instead (without the spaces) to see if that works better.

http://www.ascii.cl/htmlcodes.htm

Best regards,
Rikard

• This reply was modified 10 years, 6 months ago by Rikard.

Hi,

Could you post a screenshot highlighting your problem please? I couldn’t find anything obviously wrong on your page. Next time please open a new thread for your problem as old threads tend to get messy and it gets harder for the moderators to help you out.

Regards,
Rikard

Hi,

Unfortunately we can’t do much about what browser settings you or any other user have on their local computers, but please try to clear all cache on the site and on your local computer as well and it should go back to normal.

Thanks,
Rikard

Hi,

1. About your looping video, you have set a cloud background image to the color section so if the video doesn’t load that image will be shown. You might want to host the video with a service like Youtube or Vimeo instead to see if that helps. I couldn’t see anything disappearing though but things sometimes don’t load on websites due to various reason.

3. Did your WordPress guy go into any further details what the problem with the theme is? We’ve never heard of issues like this so maybe he can enlighten us?

Regards,
Rikard

Hi,

Did you add the following to your CSS? I can’t see it applied:

#hometop { height: 200px; }

Thanks,
Rikard

Hi,

If you edit the portfolio item in question you will find it in the builder inside the color section, the code inside it reads:

<style>
#custom-section {
    border-top: 5px solid red !important;
}
</style>

Change red to the colour you like.

Thanks,
Rikard

Hi,

That button doesn’t have a link at all? Please provide us with a temporary admin login so that we can take a closer look. You can post the details in the Private Content section of your reply.

Best regards,
Rikard

Hi richardelectrix,

Not sure why that is happening, could you please provide us with a temporary admin login so that we can take a closer look? You can post the details in the Private Content section of your reply.

Thanks,
Rikard